My 1st order three bottle subscription delivery took longer than anticipated. Finally opened the box few days after delivery notice box damp possibly. A week later I finally opened the packaging and s... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Unfortunately, when I received my order both jars were damaged and I couldn’t use them. However the customer service team was amazing in fixing the issue. They immediately addressed the issue and sent... Vis mer
This review is solely on customer service since it will me my third attempt on receiving the actual product. It has been a bit frustrating but customer service alone has kept me hopeful and willing to... Vis mer
Selskapet har svart
I recently ordered 2 bottles of Seamoss, pineapple and mango both were so good almost unreal 😋 I never had seamoss taste so good! The texture is like applesauce but smooth. This company was excellent... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
True Sea Moss was created with one mission — to make natural wellness simple, real, and part of your everyday routine. We believe that health isn’t a trend — it’s a ritual. That’s why every jar, gummy, and powder we make is designed to fit easily into your lifestyle and deliver real, visible results. Our products are made from wild-harvested sea moss, blended with real fruit and no added sugar or preservatives. We keep things clean, transparent, and honest — so you always know exactly what goes into your body. Customers choose True Sea Moss for energy, focus, better digestion, glowing skin, and balance — but they stay for how it makes them feel. Thousands of people have already made it part of their routine, and the results speak for themselves. We’re proud to be a community-driven brand, built on transparency, consistency, and care. Every review, every message, and every story matters to us — that’s how we keep improving and growing together. Your health journey should feel good — simple, trusted, and real. That’s what True Sea Moss stands for.
Kontaktopplysninger
210 W ARROW HWY STE E, 91773, Los Angeles, USA
- 8187513882
- business@trueseamoss.com
- trueseamoss.com
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My order came broken…and a replacement…
My order came broken…and a replacement order is on the way!!

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My order arrived today with a broken…
My order arrived today with a broken jar so l contacted the company and less of 5 mins they send me the replacement
Without hassle
Thank you so much
Excellent costumer service 👏🏻👏🏻👏🏻👏🏻👏🏻

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Prompt response
I appreciate the prompt response to all my question and resolving my issues with ease!

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Top Notch Quality AND Customer Service!
I've been ordering True Seamoss for over a year now. For the first time ever, I received a damaged shipment. I reached out to True and in less than 5 minutes my issue was acknowledged and resolved. No one enjoys the inconvenience of damaged shipments, but True made it right and did so with prompt friendly service. Happy customer here. Thank you!

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Great customer service
Great customer service! One jar was broken in the package and they took care of it right away.

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Responded nd Resolve issue in great…
Responded nd Resolve issue in great time manner

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I like the trueseamoss
I like the trueseamoss. I usually make my own from st.Lucia. I don’t add flavor, but True is tasty. What I didn’t think I signed up for was autoship. I’d rather order when I want to.

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Amazing customer service, quick responses, and products that actually work!
I love the variety of flavors they have to offer and love trying all of them! I bought this for me because I wanted to start living healthier and provide my body with everything it needs. I ended up sharing it with my mother as well, we take it everyday and it helps the both of us. Her feet are usually swollen, but ever since she starting taking this, the swelling has gone down. She doesn’t take anything else for swelling, so that’s how I know it’s because of the Seamoss and its benefits. I noticed I don’t get bloated as much as I used to, my gut lining is healthier, my skin is clear as ever and glowing! I don’t get much acne anymore, although I barely got them to begin with, but now if I get them, they are smaller and go away quicker as well. The Seamoss gummies tastes way better than gummy bear candy or any gummy candy, I wish I could eat them like candy. The flavors are more natural compared to gummy candies as their flavors can taste bad and fake. I will try the Elderberry gummies as well! The customer service is amazing as well. I forgot about my subscription date and what flavors I wanted to be sent as I like to change it up. I also have a bunch from my first order leftover as I ordered a lot. As soon as I got the email about my order being prepared to be shipped today, July 10, I sent an email asking for it to be cancelled for this month’s subscription. Within 5 minutes, I got a refund and email regarding the cancellation. The best and fastest response ever, I can’t even get that quick of a response out of my family or friends when I text them. Lol!

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Hidden subscription
Hidden subscription. Untrustworthy tactic. Didn't know that there was a hidden subscription service until I got a message that my new subscriptions were on the way, especially at a ridiculous price and I only wanted a sample as I found out I can't use it due to a medical condition. I'd like to return and get a refund, but supposedly you can only return the ones from the initial trial. I try to cancel the subscriptions yesterday and today I got an email saying that they are not canceled even though I went ahead and did it manually. So I told them that I will file a fraud claim against them if they do not cease and desist

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True Sea Moss as a company is…
True Sea Moss as a company is fantastic. They have excellent customer service and quality products. Highly recommend. Had a damaged order which they promptly remedied.

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Seemed to good to be true. 🤔
Never ever in my life have I had an issue with a product resolved within LITERALLY 3 minutes. Well now I can no longer say that. First time ordering this product and one of the jars was not sealed properly and leaked but the sticker seal showed that it was sealed and never opened. I provided pictures and they immediately confirmed my address to resend a new product and just like that….boom….new product on its way and no arguments or issues. Reiterating first time orderer and now guaranteed repeat orderer. 😉🥰🇺🇸

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Broken Jar In My Delivery
I received a broken jar and the resolution was the faster response time I have ever experienced with any company. I can say I am truly impressed this is coming from someone who works in customer service for a living and we are not easy customers when it comes to being on the receiving end.

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Taste Amazing
Love, love your sea moss gel they taste amazing

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Mistake made right🤜🤛
I received one pineapple jar instead of the 2 Elderberry that I ordered. I simply emailed what happened and they said they would send my replacement. They let me keep the pineapple and also sent the 2 Elderberry that I originally ordered. Just had to provide a few pics and order number. Took about 5 minutes and a day to get the response. My original order came in a week. Everyone makes mistakes, as did they. I understand mistakes happen. Why I will continue to buy this product is not only because it works, but the customer service was superb. They knew they made a mistake and they fixed it immediately. That’s good business and that’s a rarity nowadays. Thank you once again🤜🤛

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the taste was surprisely good
the taste was surprisely good. I it actually is great in everything i put it in

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Amazing customer service
I received my order today, the package arrived damaged. I really thought this was gonna be a hassle, but I went online and I pressed contact and it connected me to a bot. The bot took the pictures and my explanation and sent me out a new order right away. It took less than five minutes to process my damage and get my replacement order number. I am highly impressed with the customer service for this company .

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I had a awesome experience with True…
I had a awesome experience with True Sea Moss the associate was very pleasant to chat with resolved my issues with the swapping of the flavor. I can recommend Pineapple flavor is awesome 👌🏽 my body feels great since I started taking it 😋 nails are growing 👌🏽, hair is growing as well.

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It was easy to scroll and find/pick…
It was easy to scroll and find/pick flavors you was into and I love that. If I like what I chose, I will be buying again!

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The product is great quality and it…
The product is great quality and it gives you value for your money. True sea moss helped with better sleep as less aches and pains. My bloating is gone and can enjoy any food I want.

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I ordered True Sea Moss about a week…
I ordered True Sea Moss about a week ago, and my package arrived today. Unfortunately, one of the jars was damaged during shipping. I contacted True Sea Moss and was quickly connected with a virtual representative. After I sent a few photos, they immediately processed a replacement order. The entire experience was smooth, efficient, and hassle-free.
This is my first time trying sea moss, and I was especially excited to taste the Pineapple Mango flavor—which, of course, was the jar that arrived damaged. 😊 I guess I’ll start with the other flavors while I wait for the replacement. So far, I’m impressed with their customer service and look forward to trying the product!

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