True HQ Anmeldelser 

54
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The two HDMI cables bought are substatially constructed and show that thought and care has been put into in the design of all aspects of them. One example is that the plug caps have retainers to preve... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have to use a TV as my PC monitor due to limited room space and was experiencing an issue with my HD connection being lost during gaming sessions. I go out of my way not to further enrich the... Vis mer

Vurdert til 4 av 5 stjerner

The cables turned up in good time, the quality is good and they seem to work well, i have one issue though, i was expecting the cables to come with an ultra certified sticker on to scan so i could val... Vis mer

Vurdert til 5 av 5 stjerner

Quality HDMI Cables and Great Customer Service I’ve purchased several cables from True HQ and they’ve all been excellent. The build quality is very premium, the packaging is neat, and orders are disp... Vis mer

Informasjon om virksomheten

  1. Elektronikkbutikk
  2. Kabel-TV-selskap
  3. Hi-fi-butikk

Skrevet av virksomheten

True HQ is a UK-based family-run business that specializes in providing premium quality HDMI cables for both home and workplace environments. Our award-winning brand offers high-quality cables built to the finest standards. If you require premium certified ultra-high-speed HDMI cables or high-quality long HDMI leads to extend your media and home cinema entertainment systems, you have come to the right place. We have got you covered.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

54 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(54)

13 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Quality cable for cheap.

The cables turned up in good time, the quality is good and they seem to work well, i have one issue though, i was expecting the cables to come with an ultra certified sticker on to scan so i could validate them. The website shows the certification sticker but none on the packet.

13. februar 2026
Vurdert til 5 av 5 stjerner

Quality HDMI Cables and Great Customer…

Quality HDMI Cables and Great Customer Service
I’ve purchased several cables from True HQ and they’ve all been excellent. The build quality is very premium, the packaging is neat, and orders are dispatched quickly. I’ve also spoken to their customer service a few times and they’ve been top notch. Highly recommended!

4. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ordered two 2.0 HDMI cables

Ordered two 2.0 HDMI cables, received message saying that they run out of stock on those so they will send me newer and better 2.1 cables And they did, and they work great.
Very Happy customer 😀

7. november 2025
Vurdert til 5 av 5 stjerner

I ordered HDMI cables

I ordered HDMI cables, and my experience was:
Quick delivery, fantastic packaging, exactly what I ordered for a bargain price, and the cables are of very high quality.
Thank you!

2. november 2025
Vurdert til 3 av 5 stjerner

Very good, but needs to improve comunication lines

Right, the product is great, the delivery was great, the buying is great.

The website is appalling
Ive tried to message them, the contact page doesnt work.
Ive emailed them, and still had no reply.

Its almost like a sale only website, but if you have a problem
Youve got no chance..

5. juni 2025
Logoen til True HQ

Svar fra True HQ

Hello Alan,

Thanks for your review.

I can assure you that we are certainly not a sales only website and we take customer service very seriously, as you can see from other reviews.

I have checked and can see that we responded to your email and provided the VAT invoice you requested within 48 hours. We typically respond to customers within a few hours and mostly within 24 hours. Although, sometimes it can take a little longer. Apologies on this occasion it wasn't up to our usual standard.

Regarding the website. We have just finished a major overhaul and our new website is now live. This will provide our customers with a much improved experience and we have also added a live chat function, so customers can contact us easily and we can respond quickly.

I hope you will give us another chance and do contact me if you need any further assistance.

Best wishes,
Luke

Vurdert til 1 av 5 stjerner

Tried to get in contact multiple times…

Tried to get in contact multiple times to change shipping address, never had a reply, bad costumers service.
I mean why do you have one if you're not planning on reply??

7. april 2025
Logoen til True HQ

Svar fra True HQ

Unfortunately the customer's email was sent into our spam folder and missed on this occasion.

After spotting this review we reached out to the customer and have offered to send a replacement to their correct address, however we have not received a response.

We dispatch items very promptly and most of the time we are unable to change the address before items are sent. So it is important and the responsibility of the customer to enter the correct address, as this is where we will send the item to.

Best wishes,
The True HQ Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv