Product as described. Did med stans w good and water bowls in olive green with plastic covers. One is the covers was cracked upon arrival. I sent ah email with a picture to customer service. They ship... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Overall bowls are appealing and seems to slow down feeding time. There are magnets underneath but my senior eight pound dog still manages to move the bowls. The mat has a groove around the interior pe... Vis mer
After contacting Trot Pets multiple times through email and their website the only ways they allow customers to contact them and sending pictures of my entire damaged order, I am extremely disappoin... Vis mer
⭐️⭐️⭐️⭐️⭐️ TrotPets has excellent pet water and food bowls—very well made and thoughtfully designed. I also took advantage of their Black Friday deals, which were genuinely good and offered great val... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
THE BEST & LAST PET BOWLS YOU'LL EVER BUY Trot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience. WHY SLOW FEEDING MATTERS Fast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat. For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed. Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experience BRIEF BACKGROUND Trot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery. We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners. The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail. We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We hope you give us a chance to bring you the best and most beautiful dog bowls on the market. Trot On ! Trot Pets is happy to support Hearts and Bones which is a rescue and foster organization dedicated to finding loving and forever homes. A percentage of every sales goes to support Hearts and Bones.
Committed to bringing you the Best Bowls and Customer Service !
Skrevet av virksomheten

- Thank You for the Support !
- We are committed to delivering you the best product and customer service on the market. Since taking over ownership we have went from 1.3 Stars to over 4.5 Stars on Average. THANK YOU for the SUPPORT ! We are committed to targeting 5.0 Stars from all our Customers.
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Amazing !!!!
Customer service is terrible.
i ordered 2 bowl expensive set with 1 slow eating bowl. i received 2 water bowls & broken lid. when i requested exchanging the bowl & supplying a new lid, i was denied at first. then they were rather rude in their response, telling me that if the item is not returned perfect I would not be getting a full refund.I told them I never used the bowl, am still waiting for a response. awful customer service. Hate doing business with unkind people.
Order Has Not Been Received
I placed an order on December 29 and received a confirmation email indicating that my order was received and my credit card was charged. As of today, I have not received the order.
I have attempted to contact the company multiple times, including sending three emails to their customer service email provided and submitting several messages through their live chat feature. I also reached out to their logistics provider, who was unable to supply a direct contact or phone number; however, the representative did take my order information and offered to attempt to look into the issue.
Given the lack of response and the fact that the stated 3–7 day shipping timeframe has long passed, I am increasingly concerned that I may have been defrauded. Based on my experience, I do not recommend ordering from this website due to the absence of effective customer service and the failure to deliver the purchased product.
great product love the dish and water…
great product love the dish and water bowl set with magnetic tray and stand Schayla loves it too. company very easy to work with. ordered received in 2 days
I live the bowls.
Very impressed with quality and delivery
Very impressed with product and quick delivery. I really wanted to slow down my 6 month old Sheltie puppy but didn't like the 'mats' that were plastic. It looked like the edges were sharp and might hurt a tender puppy tongue. I wanted stainless steel like my other bowls and this fit the bill. Glad I found you!
Worse quality than expected for the price
Have requested a refund for one of the stands I purchased, and have yet to hear back. The stand immediately came unglued at a crucial area.
The second stand we purchased is fine, not good. There were pieces in the build that you can tell quality is lacking.
Absolutely amazing products
Absolutely amazing products. Very good quality and craftsmanship. It is also a useful product all the way around. The magnet is strong and the mat around the dish is easy to clean along with the whole unit being aesthetically pleasing. I have ordered these products prior and it took weeks to get and the company was out of many colors. This time, they were incredibly fast and the all color choices in stock.
Repeat Bowl Love
Just received our 3rd purchased set of Trot bowls, they are outstanding!! The large puzzle bowl slows down our big boy and the medium bowls work great for our “wants to be big” girl. I only wish they made the large bowls and mat in black. Love the magnetic feature and the easy clean up, no more food remnants on the floor. A bonus surprise was the lids, not sure how often we’ll use them (now that we have a set in all of our houses) but am pleased to try them out. These bowls are some of the best purchases I’ve made for our fuzz faces! Keep up the great work!
Avoid platform feeder!!!
Really bad experience—ordered the bowls with the stand for Christmas, upwards of $150. Feel very stupid now. Assembled the stand and the legs are uneven lengths so the whole thing wobbles. The bowls are clearly not designed to be used on a stand because the food bowl doesn’t stay in place when the dog eats—he just knocks it off. Stand has no lip/edge to hold the bowl on. I can see this working on the floor but the stand feels like a cheap add-on they haven’t thought through. I requested a refund and they told me I couldn’t return it because the stand had been assembled. . . Which is the only way we’d know it’s defective. Would steer anyone away from this business—slick graphics, crappy product, nasty customer service.
May this year bring you happiness and…
May this year bring you happiness and peace. I hope all of you can achieve what you set out for.
Happy new year
The products we received are defective
The products we received are defective
I would say lousy customer service but I can’t even get a response from them!
So zero customer service.
I am just about to call my CC company and call this a fraud.
Modern Look with Thoughtful Functionality
We love the style and look of these bowls! The magnetic base is amazing—especially with our energetic Black Lab puppy who loves to scarf down his food. The magnets keep the bowls firmly in place, and the puzzle bowl really helps slow his eating. Great design and very practical for high-energy pups.
Item has not yet arrived
Item has not yet arrived. Tracking still has it in New Jersey, I live in Arizona. I placed the order 6 days ago.

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You didn't ship the full order - non responsive
You didn't ship the full order and have not been responsive or made any effort to make the situation right. I would not recommend Trotpets to anyone.

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Worth the wait
It took almost a year and a half to get the color (olive) I wanted, in the size I needed, but the product was worth the wait. Great quality, and looks just as I imagined it would in my space.

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I love the bowls
I love the bowls. They are such an upgrade from what we had. Looks great too!

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⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
TrotPets has excellent pet water and food bowls—very well made and thoughtfully designed. I also took advantage of their Black Friday deals, which were genuinely good and offered great value. Shipping was fast, and everything arrived quickly and well packaged. Overall, a great experience and a brand I would confidently recommend to other pet owners.

Svar fra trotpets.com
When my purchase arrived dented
When my purchase arrived dented, it was easy to contact a customer service representative through their chat feature.
I sent a photo and a replacement is on its way to me.

Svar fra trotpets.com
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