One of the best online companies I've dealt with - if not 'the best'. Outstanding customer service rep (Peggy), initiated communications to insure my order was correct (20 inch 451 tri-spoke carbon wh... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered a set of G25 carbon wheels and while the ordering process and website were easy to navigate the tracking afterwards was a bit disappointing. My order took about 15 business days to finally shi... Vis mer
First time customer, bought my first mountain bike frame from Triaero, great results so far from the bike build! Only downside was the cost of shipping, but the product is good and company was profess... Vis mer
I have a bike that got a destroyed rear axle. After a search I found Triaero seemed to have the part. I ordered it and was contacted by a representative (Peggy) to make sure it would work. They qu... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
TRIAERO is a professional bicycle frame sub-brand under ICAN, boasting 15 years of expertise in R&D and manufacturing. Built on ICAN’s robust production foundation, it adheres to a factory-direct-to-consumer model, cutting out middlemen to pass on savings directly to customers while upholding uncompromising product quality. Specializing in bicycle frames, TRIAERO offers a diverse range, including road, gravel, and mountain bike frames, catering to both professional riders and casual enthusiasts globally. Each frame is crafted with advanced materials and time-honed techniques, ensuring ideal lightweight performance, structural rigidity and durability. Its official website, triaero.com, serves as a direct gateway for global consumers, providing transparent pricing, detailed product info, and personalized support. Evolving from ICAN’s manufacturing strengths, TRIAERO has grown into a globally trusted brand favored by cyclists worldwide. Backed by ICAN’s international logistics network, it delivers efficient shipping and reliable after-sales service globally. Guided by the philosophy “Quality Beyond Expectations, Value Within Reach,” TRIAERO keeps innovating to become a top choice for bicycle frames globally.
Kontaktopplysninger
Room 5th, Building 15th, Guolan Apt, 120th Minsheng Ave, Gongming St, Guangming Dist, 518106, Shenzhen, Kina
- +8613726905471
- info@triaero.com
- triaero.com
4,5
Enestående
26 anmeldelser
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Great communication
Great communication! They made sure I was ordering the correct part, which to find out, I was not.
21. november 2022
Excellent customer service
Excellent customer service, constant communication throughout, helped make sure I ordered the correct part, fantastic service
2. august 2022
First time customer
First time customer, bought my first mountain bike frame from Triaero, great results so far from the bike build! Only downside was the cost of shipping, but the product is good and company was professional, responsive and helpful through email. I would purchase again in the future.
21. april 2022
Hello
Hello. The gravel frame arrived fine and is great. The small eggs are only for the time of delivery. The frame arrived about 14 days and not as declared 2-7 days. One more small note. The frame type of the frame should be specified for the frame in the e-shop so that it can be ordered directly with the frame.
Thank you.
15. februar 2022
Good service
9. november 2021
Good service
Good service quick reaction only a shame they send me the wrong handlebar.
24. september 2021
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