Treering Anmeldelser 75

TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The whole experience was amazing. The project was a collective of photos by student and each page was dedicated to a parent to construct. it was amazing how this enabled all parents to jump right in... Vis mer

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Vurdert til 5 av 5 stjerner

Treering provided such a positive first experience! As a first timer building a yearbook, I felt take care of by the Treering team. Treering went above and beyond to make every step of the way very ea... Vis mer

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Vurdert til 4 av 5 stjerner

Friendly Customer Service, but issues when making the book. The books arrived quickly. The books look great, and they were packaged well. We had some issues with the book getting scrambled with las... Vis mer

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Vurdert til 2 av 5 stjerner

I have been trying to order a yearbook for my daughter with customized pages for days now and not only is the interface to customize pages absolutely terrible, the site is so slow, I can barely naviga... Vis mer

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Informasjon om virksomheten

  1. Programvareselskap

Skrevet av virksomheten

Treering is a memory-as-a-service platform that transforms life’s moments into personalized keepsakes. Powered by their proprietary AI-driven technology and just-in-time printing, Treering offers scalable and flexible memory creation solutions for schools, families, and brands. With Treering’s innovative platform, users can preserve and share their most meaningful memories effortlessly and beautifully.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

75 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 83 % av de negative anmeldelsene sine

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

One Happy Yearbook Dad

Treering Yearbooks offers the tools and support to create memorable lifetime experiences. I’m grateful for the user-friendly platform and innovative technology to easily design our family’s custom book. With three kids at the same school, it’s great to give each one a book that celebrates their individuality. I have complete confidence in the Treering customer service and support, from design to print and delivery, everything has been amazing!

6. juni 2024
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Svar fra Treering

We love a happy Yearbook Dad!

Vurdert til 1 av 5 stjerner

Ordering Black Hole

I placed an expedited order with no custom pages and I can't get a response on whether or not my order has shipped. So frustrating because we are less than a week away from graduation.

3. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Treering

Hi Cheryl, we are so sorry to hear that you haven't had a response. This is the busiest time of year at Treering, graduation season is our holiday season! Please email marketing@treering.com and we'll look into the issue for you.

Vurdert til 5 av 5 stjerner

GREAT company with amazing customer service!!

I am the yearbook editor for my elementary school, and this is hands-down a favorite in our district. In the past 4 years that we have been using this company, I have had a 100% satisfaction rating with the parents. They absolutely LOVE the personalized pages. The process to create and edit is easy, the turn-around time is speedy, and the quality is incredible. Every aspect from start to finish is well thought out and streamlined, making it a smooth process. I only wish more schools would utilize this amazing company!

6. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Wanted customized, didn't get it

Not happy with this company. Website lags and then gets stuck loading and you have to restart. It took forever to finally upload the pictures for the customized pages. It's not user-friendly at all. I'm upset that my kids brought yearbooks home without the customized pages and without the questionnaire that took forever for me to do. I sent an email and got the automated response that a ticket was created and that someone would get back to me. It's almost 24 hours later and still no response. I ended up calling and explaining the issue and all the lady mentioned is that she can give a discount. I'm so upset about the waste of time with uploading so many pictures and having the kids do the questionnaire twice since the website crashed. This is such a disappointment, not to mention how horrible the yearbook looks in terms of color and formatting. It's a deep blue background with black print which makes it hard to see the words and the margins are very random. Some pages have wider margins than other. There's lots of wasted blank space. Not impressed at all!

4. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Treering

Hi Lauren, we are so sorry to hear you weren't thrilled with your yearbook. Please contact us at marketing@treering.com and we can help you. Please note that our yearbooks are created and designed by yearbook chairs at your school, we don't control the design. That feedback is best given to your school contacts.

Vurdert til 1 av 5 stjerner

Treering didn't ship within 5 business…

Treering didn't ship within 5 business days as stated on their website, still can't tell me when the yearbook will ship. Stay away from this company!

14. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Treering

Hi, we are sorry to hear your order hasn't arrived. Our one-of-a-kind printed books take some time to produce, so your book may still be in production. We'd be happy to look into your order for you! Please message us at marketing@treering.com and we'll help!

Vurdert til 5 av 5 stjerner

Not user friendly for custom pages

I created 4 custom pages for my daughter's yearbook. The website was glitchy and slow throughout the process. My order went through without 2 of my custom pages. Their website is in need of a major update.

Recent Update: Treering rectified the the situation by offering a generous discount code so I could reorder my yearbook with all of my custom pages. Thank you!

20. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Treering

Hi, please reach out to marketing@treering.com, and we'll help you. We'd hate for you to be without 2 of your custom pages!

Vurdert til 2 av 5 stjerner

The custom option is unreliable

The customizing of pages is unreliable and not user friendly. The system runs slow or doesn't know what it's doing when trying to add multiple photos to the customized pages. It creates duplicates on the preview even when a single photo is only selected once. I've had to redo my order multiple times and it's extremely frustrating. I appreciate the option to create pages using my personal photos but am not impressed with how the system works.

23. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Treering

We are very sorry for your difficulty. We would like to make this right and reimburse you for your book. Please send us an email to support@treering.com and reference TrustPilot.

Vurdert til 5 av 5 stjerner

Great product and excellent company

Treering was the best organization to build our school yearbook. The customer service was excellent, and the quality of the book was out of this world. When student and families received their yearbooks, we sold another 20 copies. When I informed families that they would not get them until the summer they didn't even care. They felt that the book was worth it.

29. februar 2024
Vurdert til 5 av 5 stjerner

Treering makes it easy

I love how easy Treering makes it to create, promote, and sell our yearbook. The biggest thing for me is that families can order their book online at any time. No deadlines and I do not have to collect any money.

12. februar 2024
Vurdert til 5 av 5 stjerner

I have been using TreeRing for 3 years…

I have been using TreeRing for 3 years now. The process of creating a quality yearbook is made easy by TreeRing's program and tools. The ability for parents to customize their own pages allows the yearbook to become personal instead of just something the school puts out. My favorite part of using TreeRing is the ability to go back and order previous years yearbooks as well!

25. februar 2024
Vurdert til 5 av 5 stjerner

I have really enjoyed using Treering…

I have really enjoyed using Treering for my school yearbook. The options are really fun and colorful. The people who answer the phones have always navigated through my problem and given me excellent customer service. I think it is a great company to use for yearbooks.

22. februar 2024
Vurdert til 5 av 5 stjerner

I have used Treering for 4 years

I have used Treering for 4 years, and they've been great. Any time I need help, they answer quickly. Shipping is fast and I love that I can have yearbooks shipped directly home instead of to the school.

22. februar 2024
Vurdert til 5 av 5 stjerner

I've been using TreeRing software since…2012

I've been using TreeRing software since my younger son was in 2nd grade (he's now a freshman in college). Before deciding which yearbook company, I met with every possible yearbook company before choosing TreeRing. As a parent volunteer starting up a brand new yearbook program at my kids elementary school, TreeRing was a great fit for many reasons; flexible pricing which allowed for fundraising, no minimums or payments up front, a tree planted for every yearbook sold, excellent customer service and so much more. When I became the yearbook advisor at my kids middle school. I reevaluated the yearbook company options again and brought TreeRing with me. Besides the above great reasons, parents LOVE the free custom pages. There are a number of elementary schools that feed to our middle school who use TreeRing and they already have expectations of creating custom pages for their children when they order a yearbook here. I highly recommend TreeRing for any school looking for a new vendor.

22. februar 2024

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