Daniel was excellent resolving an online issue we had while booking on the EasyJet website. We thought we'd lost the holiday but Daniel resolved all issues late into the evening and early the morning.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I booked a package holiday with EasyJet however my flights didn’t go through properly although payment on my credit card went through. Nick Davies at Travel solutions sorted everything out for us pr... Vis mer
3rd year in a row booking an EasyJet holiday with this company. All I can say is the staff are absolutely outstanding. A customer service department that actually delivers customer service. Called the... Vis mer
Angela, was an absolute legend, we booked last minute with less then 48 hours to fly, there was a few glitches on the system due to the length of time until we went, but she stayed way after she fin... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful and knowledgable
Adam was a really great sales agent. Had a lot of time for questions from me and made the process very easy.
Many thanks!
I booked my holiday with Adam
I booked my holiday with Adam. I just wanted to take a moment to say how much I appreciate your help. You made the entire booking process smooth, stress-free, and even enjoyable. Your attention to detail, patience, and ability to find the best options really stood out. It’s clear you genuinely care about your clients having a great experience. Thank you for going above and beyond—I’ll definitely be recommending you to others!
Huge thank you to Daniel!!!
Huge thank you to Daniel, he was absolutely brilliant helping us book our holiday. I needed to get two separate bookings through at the same time to ensure we both got the same hotel (my adult children). He did this for us as I wasn’t comfortable doing this myself in case I messed it up! THANK YOU Daniel!! You’re awesome!! 🤩
Fantastic Service
Having spoken to Valerie Burton, today to secure a holiday in November, Valerie could not have been more helpful. Everything was booked and confirmation documents were sent within minutes of our call. What a great service from Travel Solutions when most service industries are getting worse. A great experience and I would highly recommended.
Sales agent Valerie Burton could not…
Sales agent Valerie Burton could not have been nicer.
It was quick to get through on the phone, we received excellent advice, and the process was seamless.
Looking forward to our holiday, and as things stand I will use this booking route again.
Thank you
Adam just could not have been any more…
Adam just could not have been any more helpful, sorted all my booking needs with minimum fuss. So friendly and professional
A credit to your company
Booking with Claire
I made our booking with Claire, she was amazing. She managed to find the hotel I wanted and went through the various date options and prices with efficiency and professionalism. Claire was friendly and extremely knowledgeable, making booking the holiday a wonderful experience! Thank you Claire - the team are lucky to have you xx
Excellent sero
Our booking experience online had difficulties but once we spoke to Valerie Burton, we met excellent service. We were able to get the booking arranged as we wanted it and Valerie exceeded our expectations throughout. A really enjoyable experience.
Adam was very helpful
Adam was very helpful, he was also knowledgeable and clear with what he said, Adam gave me instructions in what I needed to do he emailed and called me when he said he would. Adam made the booking of our holiday stress free 10/10 👍
Excellent service, highly recommend.
Would highly recommend travel solutions. I have had the pleasure of dealing with Valerie Bunton on many occasions and i can honestly say she is amazing, warm, friendly so professional and delivers on what you need. Excellent.
Almost impossible to contact
At busy times can be very difficult to contact. But at less busy times are very efficient and professional. Very helpful and nothing too much trouble either booking a holiday or asking for additional information after holiday is booked. Have had 5 easyjet holidays in the previous 3 years all booked through this company.
Adam - first class customer service
Adam was very professional, knowledgable and very helpful. He made sure we got exactly what we wanted, contacting the villa company with our questions. He rang back and emailed when he said he would, was very easy to get in touch with. Would definitely recommend booking with Adam.
Adam Hallsworth was so helpful
Adam Hallsworth was so helpful. After a traumatic time recently I was trying to rearrange some holiday plans and he made the whole process so much easier. Thank you Adam!
5* experience
If you get through to Adam you’re in luck, extremely helpful and positive person on the phone who helped us book our holiday without any hassle. Would definitely recommend him everytime. Thanks again.
Your staff have a good customer…
Your staff have a good customer relationship i gave him 💯 perfect.
The level of communication was so nice and you can hear him loud and clearly.
He really really worthy to commend for good job. Even though you're angry the way he speaks will.let you forget your anger he speaks joking and laugh with you to forget your sorrows. Thank u so much. Appreciate you.
Thank you Angela
Just had a great experience booking our holiday .Angela was so helpful,patient and went the extra mile to answer all our questions.So much better to actually talk to someone rather than trying to book a holiday on line .
Thanks .
I had a really good experience with…
I had a really good experience with Travel Solutions Network Ltd, thanks to Vicki. From start to finish, she was incredibly helpful, patient, and genuinely went above and beyond to assist me.
I had a few queries regarding the hotel, and Vicki made sure to contact them directly to make sure everything was clarified. She really went the extra mile to check all the details for me, which I truly appreciated. Nothing felt like too much trouble for her.
She was also very quick to reply and made sure to call me back promptly, which made the whole process smooth and reassuring. As I was unsure about the different hotel options, she guided me through everything clearly and patiently, making sure I had all the information I needed to feel confident in my choice.
Overall, it was a pleasant experience booking through travel solutions network ltd. Thank You Vicki for all your help!
Our Honeymoon
We used Travel solutions network for the second time today.
Rang the number we have for Graham. We left a message & he rang back soon after. He is a very helpful & thorough. He went through all our options. He found us great times for flights as my husband to be suffers with Fibromyalgia & mornings are difficult for him. The trip is for our Honeymoon & Graham said he will try for a few extras for us.
He is a truly lovely Gentleman. He is an absolute treasure to find. If you use the man you will not be disappointed.His passion is to get you the best holiday deal possible.
We will never go anywhere else.
Ian & Gill
Holiday booking for disabled people
I am disabled and it's difficult for me to book a holiday because of the equipment I need to take with me and the fact that I can't walk far or upstairs. I called to arrange my Easyjet package holiday and was connected to lady called Valerie. I was and still am absolutely amazed at how easy she made the whole process. Nothing was to much trouble and her knowledge of the situation was on top form. She arranged everything promptly and even gave me excellent advice on things that I didn't know were available even though I had been with other companies many times. This was my first time booking with Travel Solutions Network via Easyjet and because of Valerie, in future it will be the first company I go to. Thank you so very much for taking all the usual problems I have when booking a holiday and turning them into no problem at all.
Excellent to deal with
All very straightforward booking but not over flexible on package. Helpful operators when on telephone. Good prices.
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