Travellodge Anmeldelser 

Newport Isle of White. A well located hotel with ample parking close by. Very friendly and helpful staff, great food and service both for breakfast and evenings. It’s a shame the room was so dirty with brown stains on the side of the toilet, dirty chairs in the room with dirt between cushions and chair, dirty hand marks too. Unfortunately a common issue nationwide with Travel Lodge, obviously housekeeping are not given the time to clean properly. Otherwise it would have been a 5 star review.

So we booked for two nights at London city hotel. My husband had a bad fever on the first night & sweat the bed badly. I contacted the hotel & apologised & asked if the bed linen could be changed. I was told yes. However after a full day out of the room & not returning until 9.30 pm. The bed had not been touched. We had to sleep on the bath towels. This is no way to treat guests. There fore we will not be staying at a travel lodge again.

I have used travel lodge quite regular over several years and have never had any kind of issue, however I made a booking on the 2nd of October 26, I genuinely made a mistake on the booking ie booked 1 adult instead of 2, I immediately rang customer service to try to rectify the mistake, I was met with a wall of “no” you can not amend the booking, i tried 3 different departments and got the same answer, which is ridiculous, I just wanted to upgrade and pay the extra, and the answer was no.
So I have a booking that is completely useless to me and they are even keeping the £99 I paid as no refund is available.
So beware to other customers , travel lodge customers service are not at all helpful.

Empty Pepsi can on window cil, smelt like someone had used toilet, bad stains on carpet and also on duvet covers and very noisy. Would not recommend anyone to stay here. Felt very unclean!! On top of that don’t expect to sleep as it was like being in a nightclub…and the tv doesn’t have any service. All for £200. So cross.

I stayed in the Walthamstow Travel Lodge hotel with a group of friends for four days. In view of recent security issues, I was a bit apprehensive, but we couldn’t have had a better experience. Room was nice, very clean. Nice breakfast and the staff were very pleasant and helpful. The hotel is situated about three minutes from the rail/tube station, with good amenities in the area.

Travel lodge London Manor House!!
Stank of cigarettes!!
Broken air con!!
Dirty hair unclean bathroom!!
Tv worked on / off!
Torn bedsheets
Filth walls in room!!
No bed making service !
No replenishment of that’s
Charged £150 a nite for no service no phone to ring down!!
DISGUSTING PREMISES INSIDE OUT!
Filthy people smoking and under influence outside door way of entrance! RATE THIS PLACE -100
I would have had a better comfortable sleep on streets of London then pay to be made miserable no sleep!!!

⭐ Zero Star - Loyal Customer Treated Appallingly Feltham site
I've stayed at Travelodge Feltham around 30 times in the last few months, usually every Sunday. On 27 September, I made an online booking, but after the page appeared not to load properly, I refreshed it. Unknown to me, the booking date changed to 15 October.
I only discovered this when I arrived at the hotel. Despite having plenty of vacant rooms and despite being a regular customer, staff refused to amend the booking, forcing me to pay for another room that night.
The next morning, I simply asked if the original £60 booking could be moved to 4 October, when rooms were only £40. I wasn't asking for a refund, just some common sense and customer service.
Instead, I was met by one of the rudest receptionists who was an absolute disgrace and obviously in the wrong job I have never encountered. Anything like him. He was arrogant, ignorant dismissive, bad-tempered and repeatedly spoke over me. The manager eventually took over whi wasn’t much better and still refused to help, citing the non-refundable policy.
I understand policies, but this issue arose because of what appeared to be a problem with the booking system, and I was only asking for a date change, not any money back. After around 30 stays in a few months, I expected a little goodwill and appreciation for customer loyalty.
If Travelodge is willing to lose a regular customer over a simple £60 booking amendment, that's their choice. I feel on principle because the of lack of customer service and the attitude of the staff at Feltham I would Definately not recommend using this site in future there are plenty of better hotels in the area which offer similar value for money with staff who respect customers one other ting I will
Point out about this site is that there is no air conditioning snd the heat in the reception and bar is unbearable zero out of 10!

Booked a hotel for one night this weekend on the wrong night by accident, tried to call and amend 20 minutes after I made the booking and they wouldn’t give me a refund or change. Scam artists, don’t use.

I booked the wrong day to stay at travel lodge in error, i booked the cheap rate as i knew I wouldn't change it due to child minding commitments. On the same day i booked i realised i booked the wrong date, i contacted them to change date and they said there was no way they would change it over for the date needed a week later. I would have to pay again. So disappointed with service as this was a genuine mistake and i dont have funds to rebook. If i had known i was going to make a mistake i would have booked flexi 🤦‍♀️. Instead of the 19th October i should have booked 26th

We booked the 8th Oct 1 night but the system booked us in the 9th on the email confirmation...we complained but no one is there to complain to its just a form ..they say its an amendment which is non-refundable ..we explained it is a computer error on booking ..they said its impossible ...yet wheni I ahve photo evidence with my confirmation no on there find Search it comes up on no bookings found ?????
We need a manager human to speak to yet all requests are refused ???

Travelodge has frequently been cited by critics as a prime example of "vulture capitalism" or aggressive private equity ownership because its corporate history has been defined by heavy debt accumulation, aggressive cost-cutting, and controversial corporate restructuring. All this was reflected in my recent stay, worn, tired very poor 1970 Youth Hostel style accommodation with staff trying their best.

I’m currently staying at the Travelodge in Elephant and Castle with my 3 children, aged 2,3 and 11 who is autistic and has adhd.
We arrived on Monday and I’m so annoyed and upset because the carpet is dirty and covered in red stains, they haven’t changed my bedding once since arriving, the food menu was restricted as their fridge freezer broken down from the Monday, so many of the items were not available to choose from. It’s now Friday and this is the absolute p take, we’re still having to eat burgers, chips, overcooked and burnt curry, pizza. I’m supposed to stay here for another 2 weeks due to being unable to move back home due to renovations and not sure how much more
I can take. Most food products have been thrown out and they’re having to use what’s left. This is the same place, same company who has the audacity to be charging customers for wi-fi yet their standard standards are short of appalling. We’ve had to wait for 30-40 for dinner, the dinner staff was late for her shift and the restaurant was closed at 6 and we had to wait for her to turn up, the receptionist guy had to leave reception and help her out in the kitchen, they forgot items which were ordered so had to wait longer for that and it’s just diabolical. This week has been a terrible experience and my family and I are already stressed out about being away from home and to now having to deal with this on top has just caused us more inconvenience and distress.

I have booked with them many times before but had an issue today while booking and the app had a glitch so I have used the website and after booking the confirmation came for a different hotel than what I had booked ,called the reservation immediately and the person was extremely rude and never helped me.This is the way they treat their loyal customers now.

Terrible customer service. I made an honest mistake booking online, accidentally selecting the wrong date. I called them 30 minutes later to amend the booking but was told they would not change it. No refund. No credit. No empathy. The booking was in 5 days' time so they could easily have given me say a 50% refund and still re-let the room at full price. That would have been a win-win. They get more revenue, I get the correct booking, and they retain a loyal customer who up until now stayed in travel lodges several times a year.

As it stands I will look for another hotel (selecting the correct date this time!) and avoid using travellodge in the future.

Note - date of experience was 5/9/26.

I recently visited Travelodge Marina Hartlepool.
Upon arrival, I was met a lovely receptionist. She was so kind and courteous.
I had a great stay here.
The hotel was clean, the outside of the hotel was clean and the bed was so comfortable.
Excellent value for money given it was a bank holiday.. £38 for the night.

I not long stayed at the Travelodge Dumbarton in Scotland. It was really bad the room didn't have any plug outlets next to the bedside.the room backed on to train lines so the train passed every 10mins 24/7 just don't book a room at the back

We were for a week in Travelodge hotel Tower Bridge in London in summer 2026. I've never experience such a hotel with a low level for that high price of 150 pounds per night for two persons. It was extremely loud due to close train station, very hot with no air condition, the window can be open just for a few inches, the air in the room and on the corridor is hot and smells bad, the breakfast was pure, no cheese, no sausage for the bread, the toaster is a hell machine, makes the bred just black. It tokk a special request to get new towels and have the trash taken out. We were set free after these horrible loud, hot nights.

If I would give this hotel 0 stars I would.

Dirty taps in bath and sink, in fact filthy.

Carpets were gross

The base of the bed was covered in stains.

Breakfast well that was something I wish I hadn’t wasted £33 on! What a rip off,

Told to find a table and put them together to sear 7 of us, no help, 2 of our family are disabled, handed the cutlery over the reception counter!

Ran out of bananas, croissants

The pancakes and croissant, were disgusting! I asked if they could be heated, they microwaved 🫣

The coffee was diabolical. The only thing I was able to eat was some left over beans on brown toast and a two valley yoghurt,
Certainly not worth £11!!!

I gave one star as couldn’t put zero. I have stayed twice with travel lodge, once in Shrewsbury and once in Bristol and both were dirty. The food is appalling, bed linen and mattresses are cheap and scratchy. Will not be using this chain again

Bradford South:- easy access from motorway… still seemingly under construction….

A great big Thank You to ‘Sam’…..

Sam is a very helpful member of staff who goes out of his way to help.
Very friendly and polite.

(Receptionist told us there was not an Iron at all in the Building, that they were awaiting a delivery. 🤷🏾‍♀️ YET, Sam was able to locate one as well as a Board and brought to our room 🙌🏾)

Thankyou Sam,

( we will not be returning here 🤷🏾‍♀️)