Vodafone have an incorrect address for me and it is recorded on on Tradesunion and despite me sending an e mail from Vodafone they refuse to update their records. Frightening in this day and age t... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
TransUnion is terrible I have no idea what is going on. I have a near perfect credit score, lived in the same address 18 years and on the electoral roll, full time work and a decent wage but it knocke... Vis mer
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Contacted TransUnion as I had been informed by my bank that my credit report had been amended. When I checked it I found someone else had been applying for finance via credit cards/loans using my deta... Vis mer
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Once again TransUnion fail to deliver on their commitments. A perfectly simple request for a hard copy of my Credit File ignored. 3 weeks before even an acknowledgement and then a 7 working day promis... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
TransUnion is a global information and insights company. We use data, software and technology in a smart way and help make trust possible in the modern economy. We do this by providing a comprehensive picture of each person so they can be reliably and safely represented in the marketplace. This helps to drive better decisions, enables secure friction right customer experiences and encourages greater engagement through better offers and communications. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®.
Kontaktopplysninger
One Park Lane, LS3 1EP, Leeds, Storbritannia
- 0330 024 7574
- consumer@transunion.co.uk
- transunion.co.uk
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Karabo was really helpful
Karabo was really helpful
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
Thank you.
Victoria
Svar fra TransUnion UK
Hi
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
Thank you.
Victoria
Svar fra TransUnion UK
Hi Mian,
I'm really sorry you are having issues and would like the opportunity to investigate this further for you.
Please email me at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best email for me to contact you on.
I will reach out to discuss your case further.
Thank you!
Victoria
Svar fra TransUnion UK
Hi
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
Thank you.
Victoria
Thankyou Tery!
‼️ I am adding it that my actual experience with TransUnion has been absolutely diabolical and I have written another review on this! This positive review is for Terry and Terry only! TransUnion are an awful company who most of the time have no idea what they are doing‼️
I am writing this 5 star review for one reason and that is to thank Tery who I spoke to today (24.2.26) she was the only person to help me (out of 6 other people). Months I had been trying to sort an issue out that tery has hopefully sorted in minutes! Thankyou Tery!
She seems to be one of the only competent staff members TransUnion have….i will be writing another review about my experience in due course….
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Freya,
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
Thank you.
Victoria
They don’t listen to what you are…
They don’t listen to what you are saying I have paid a parking fine that even though I shouldn’t have had to I did cos they threatened a CCJ. Even though I paid it they still lodged a CCJ against me. I have sent proof of payment to TransUnion and they are refusing to erase the CCJ. They are asking for court paperwork I don’t have the court didn’t even tell me the CCJ was being lodged I found out by seeing my credit score go down. Whole experience has been horrendous. TransUnion have not helped me at all they are not even listening to what I am saying
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Helen,
I'm really sorry you are having issues and would like the opportunity to investigate this further for you.
Please email me at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best email for me to contact you on.
I will reach out to discuss your case further.
Thank you!
Victoria
Avoid this terrible company at all…
Avoid this terrible company at all costs contacted them many times and told them my electoral registration date is incorrect. Sent proof of the correct date and still they refused to change my date😡
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Alperen
I'm really sorry you are having issues and would like the opportunity to investigate this further for you.
Please email me at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best email for me to contact you on.
I will reach out to discuss your case further.
Thank you!
Victoria
I have contacted you twice and once was…
I have contacted you twice and once was to remove someone's name and its was done within a few days the current query this was answered with 2 hours the service is amazing Thank you
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
Thank you.
Victoria
Lovely customer service,patient and…
Lovely customer service,patient and professional
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
Thank you.
Victoria
INCOMPETENT AND INCORRECT
Absolutely crap and incompetent and inefficient.
Spotted an error and pointed it out, they then were sent proof, and they then sent me back incorrect information telling me they weren't changing it.
If they can't even get electoral register information correct, how can credit companies rely on this inaccurate agency.
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Rikki
I'm really sorry you are having issues and would like the opportunity to investigate this further for you.
Please email me at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best email for me to contact you on.
I will reach out to discuss your case further.
Thank you!
Victoria
Company has no idea what there doing
Companies they claim I owe say I don’t and have even started removing it yet these still arguing that they have no say but they do our credit cheeks?! Embarrassing and usless
15. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Kevin
I'm really sorry you are having issues and would like the opportunity to investigate this further for you.
Please email me at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best email for me to contact you on.
I will reach out to discuss your case further.
Thank you!
Victoria
Incorrect credit score
Very far incorrect credit score I'm in excellent in Equifax and Experian however this company is dragging me down in the 500s because (lack of credit reporting from credit providers). So I am personally responsible for them getting the correct credit info on time. How are you operating it you cannot get people's info. The banks don't even like you it seems or they would report on time. I seldom review but you're affecting my livelihood. So there's a 1 star although it won't make a difference. And please I'm not going to email you to chat further so don't reply with that same reply you send everyone.
15. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Marshall
I'm really sorry you are having issues and would like the opportunity to investigate this further for you.
Please email me at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best email for me to contact you on.
I will reach out to discuss your case further.
Thank you!
Victoria
Refuse to acknowledge and answer my…
Refuse to acknowledge and answer my concerns that they have 2 accounts for me 1 with incorrect info 300 + points lower than my true score
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Madeline,
I'm really sorry you are having issues and would like the opportunity to investigate this further for you.
Please email me at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best email for me to contact you on.
I will reach out to discuss your case further.
Thank you!
Victoria
Poor customer service
Poor customer service! Not helpful, robotic/ stock responses, ridiculous, incomprehensible 50 page 'Your Credit File Explained' accompanying the credit report! However, this (credit report) is key information. Further, how can their data be so obtuse and the process to change it so cumbersome /slow - bearing in mind Credit Files have potentially detrimental effects!?
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi David
I'm really sorry you are having issues and would like the opportunity to investigate this further for you.
Please email me at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best email for me to contact you on.
I will reach out to discuss your case further.
Thank you!
Victoria
They hold information on that they…
They hold information on that they provide to 3rd party companies, which I understand, but I asked them to give me that report which I should legally be entitled to and I haven’t received it, no wonder that gave a bad reviews on hete
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Shacksta
I'm really sorry you are having issues and would like the opportunity to investigate this further for you.
Please email me at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best email for me to contact you on.
I will reach out to discuss your case further.
Thank you!
Victoria
Helpful after ID Fraud
Had to contact Transunion after being the victim of identity fraud and they have been most helpful
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
Thank you.
Victoria
Very helpful but I was seeing this…
Very helpful but I was seeing this on credit Karma. But TransUnion are there parent company. But TransUnion have sent me a very excellent message / email excellent company
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
Thank you.
Victoria
Very helpful
Very helpful. Put me at ease that I wasn't being silly in contacting them with my concerns. Received email straight away with how to proceed with everything I need to reply correctly.
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Sarah
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
Thank you.
Victoria
Valuable help
I had some doubts regarding my credit score, which dropped, and after talking with a member of their team they gave me some advice that could me help me to increase it. The lady who I talked to was very helpful and friendly.
At the beginning I was afraid to search for their help, and I’m very satisfied with the results now.
5. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi
We truly appreciate you taking the time to share your experience.
Your feedback means a lot to us and helps us continue to improve and provide the best possible service.
We're so glad to hear you had a positive experience.
Thank you.
Victoria
Unhelpful,slow and no urgency…
Unhelpful,slow and no urgency whatsoever, automated responses mean nothing !
28 day process to acknowledge then another 28 days to amend. Bearing in mind Credit Files have a detrimental effect in each situation and the necessity to progress in certain applications.
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi
I'm really sorry you are having issues and would like the opportunity to investigate this further for you.
Please email me at:
ukconsumer@transunion.com with the subject line 'TrustPilot' and include the best email for me to contact you on.
I will reach out to discuss your case further.
Thank you!
Victoria
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.