Vodafone have an incorrect address for me and it is recorded on on Tradesunion and despite me sending an e mail from Vodafone they refuse to update their records. Frightening in this day and age t... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
TransUnion is terrible I have no idea what is going on. I have a near perfect credit score, lived in the same address 18 years and on the electoral roll, full time work and a decent wage but it knocke... Vis mer
Selskapet har svart
Contacted TransUnion as I had been informed by my bank that my credit report had been amended. When I checked it I found someone else had been applying for finance via credit cards/loans using my deta... Vis mer
Selskapet har svart
I recently dealt with TransUnion regarding an issue on my credit file, and I was genuinely impressed with how smooth the whole process was. Their team responded quickly, explained everything in plai... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
TransUnion is a global information and insights company. We use data, software and technology in a smart way and help make trust possible in the modern economy. We do this by providing a comprehensive picture of each person so they can be reliably and safely represented in the marketplace. This helps to drive better decisions, enables secure friction right customer experiences and encourages greater engagement through better offers and communications. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®.
Kontaktopplysninger
One Park Lane, LS3 1EP, Leeds, Storbritannia
- 0330 024 7574
- consumer@transunion.co.uk
- transunion.co.uk
2,7
Under middels
623 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Terrible
It feels like I'm talking to a robot on the email. Their website is confusing, and they didn't even answer my question why my credit score went down so much, as well as giving me a non-answer.
I would give a zero
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Adam,
Thank you for your feedback.
We’re sorry to hear about your experience and the frustration caused—this isn’t the service we aim to provide.
I would like to discuss this with you further.
Please email us at ukconsumer@transunion.com with the subject “Trustpilot”, and I'll be happy to look into this with you directly.
Thank you
Victoria
ONLY USELESS AI BOTS WHERE HUMAN SUPPORT IS NEEDED
I have only given 1 star because there is no means on Trust Pilot to give minus 1 star. I have tried for weeks/months to have simple updates on my credit report done, in respect of multiple settled accounts. I have had the companies involved issue me correspondence to send to TransUnion and I have had those companies contact TransUnion directly to confirm the account settlements, and they have verified to me that they have contacted TransUnion to request that that he relevant adjustments be made multiple times. I have send more than 25 emails, with all conclusive documents, but generic AI responses are all that I have had. There is no phone contact and no means to contact any human for assistance. Credit agencies can have a massively adverse influence on human peoples lives. Their service cannot be left to AI bots. This is unacceptable, immoral and disgraceful..
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Terry,
Thank you for your feedback.
We’re sorry to hear about your experience and the frustration caused—this isn’t the service we aim to provide.
I would like to discuss this with you further.
Please email us at ukconsumer@transunion.com with the subject “Trustpilot”, and I'll be happy to look into this with you directly.
Thank you
Victoria
Fantastic
Fantastic, I had some issues with my credit file and they investigated it and resolved it in less than 5 days. Great communication 10/10
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Ronnie,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
It was very efficient
It was very efficient, understanding and helpful. Procedure to follow was sent easy to understand.
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Mary,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Security Password
I cant do a credit lock as I have a free account but I needed a security password as my data had been breached. Customer Services communicated well with me and applied the appropriate password so no-one can request my details for a hard check without it, which scammers might do for identity theft, mortgage etc. Very comforting.
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Christina,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Useless and stupid
What a lousy service. Raise a dispute, empty, raise a dispute, empty, raise a dispute, empty.
13. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Li,
Thank you for your feedback. We’re sorry to hear about your experience and the frustration caused—this isn’t the service we aim to provide.
We’d like to discuss this with you further. Please email us at ukconsumer@transunion.com with the subject “Trustpilot”, and we’ll be happy to look into this with you directly.
Thank you
Victoria
This was a free service
This was a free service. I had a querie in as why my credit card company had cut my credit drastically. I was asked to contact this company, the call handler was very good. They sent me a link to check my credit status(still free). I found out the problem and have raised an issue and this has a 28 day investigation. You get to see if anything is wrong in your credit history and any application you are unsure of(fraud), etc etc. Full marks.
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Hugh,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Time
Time - you do checks every 7 days but do not update information you hold. Takes weeks to update the information you have, whilst people are unable to use their credit rating promptly an fairly!
5. juni 2026
Svar fra TransUnion UK
Hi Lena,
Thank you for your feedback. We’re sorry to hear about your experience and the frustration caused—this isn’t the service we aim to provide.
We’d like to discuss this with you further. Please email us at ukconsumer@transunion.com with the subject “Trustpilot”, and we’ll be happy to look into this with you directly.
Thank you
Victoria
Svar fra TransUnion UK
Hi Igor,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Had a issue with a past financial…
Had a issue with a past financial associate that I was no longer associated with and needed them removed from my file this was all sorted for me with out any issues
4. juni 2026
Svar fra TransUnion UK
Hi Christopher,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Helpful service
4. juni 2026
Svar fra TransUnion UK
Hi Catherine,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Efficient and helpful response.
Lindiwe at Consumer Services dealt with my request very efficiently and promptly. Lindiwe gave clear and helpful information and my request was resolved very quickly.
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Was straight to the point
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra TransUnion UK
Hi Ali,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Svar fra TransUnion UK
Hi
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
I contacted TransUnion about a dispute would recommend
I contacted TransUnion because a company did a credit check on my card, I had no dealing with the company only to get a quote for car insurance which decided not to use.
TransUnion investigated my issue and kept me informed all the way, my dispute was agreed and taken off my credit report.
I would recommend Trans Union to anyone with a with a company.
28. mai 2026
Svar fra TransUnion UK
Hi Diane,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Svar fra TransUnion UK
Hi Jessica,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Resolved my issue quickly and without…
Resolved my issue quickly and without chasing for additional information
5. juni 2026
Svar fra TransUnion UK
Hi Joanne
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Svar fra TransUnion UK
Hi Annie,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Succsessful Challenge to Wrong Detail
You checked my submission and very quickly confirmed my challenge was correct. Promptly removing the detail to my satisfaction
4. juni 2026
Svar fra TransUnion UK
Hi Alan
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Had a query which was handled very…
Had a query which was handled very quickly vert good service
4. juni 2026
Svar fra TransUnion UK
Hi Allie,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.