Transfer Express Anmeldelser 788

First I wanted 6 separate images. Then you sent me a gang sheet which I didnt ask for

I recently placed an order for nearly 1,700 prints, with about 30% of them (roughly 500 pieces) using a different color. Those prints came back with noticeably poor opacity.

From first contact, we’ve repeatedly been told the problem was “dye migration.” Even though we've done the migration test method listed on Stahl's website and the garments passed without issue.

To their credit, the company did send additional samples in an attempt to correct the issue, but due to their non-traditional printing process and their inability to choke the underbase, the results were also unacceptable. We ultimately had to order replacements through another company, and those turned out great.

We met with some of Stahl’s representatives at a trade show and showed them a garment with their transfer applied, and even they acknowledged the fact that they weren't acceptable, one of them saying, “It just doesn’t look good.”

We've since returned all of the subpar prints for testing, though the testing was done in their own facility rather than by an independent third party. Since their in-house inspection, they've doubled down on their "dye migration" claim. However, if the garments were truly the issue, we should have seen the same problem with the other printer—which we didn’t. Their explanation for that was that “different inks use different chemicals,” which is correct. Their own explanation and the fact that there wasn't any dye migration on their competitors prints just confirms the actual issue. The chemical compound of the ink in question simply doesn't provide an acceptable opacity.

I wish their quality standards matched ours. I could never send a product like that to my customers. Fixing the issue out of pocket has cost us about $2,000 because we refused to deliver an inferior product.

At the time of this review, we are still trying to obtain a full refund for the defective portion of the prints. The process has involved long hold times and a frustrating amount of back-and-forth.

Ultimately, our initial choice to use Stahl's Transfer Express has caused us countless hours of testing and searching for a resolution, job delays, many hours on the phone with support, a substantial amount of money, and headaches that are ongoing. Buckle up and take an advil if you decide to take the ride.

Their prints were far from satisfactory. They denied anything being wrong with them. Even though everyone else's quality surpassed theirs. What a waste of time and money. Save yourself some time and expense, shop elsewhere.

Your company sucks and can't take responsibility.i will let social media know

Images came out perfect. Can't wait to order more!

This is my first time using transfer express. I am very happy with the turnaround time.

I’ve used Transfer express several times, and they continue to have the best price online. They delivery time is fast, and the transfers are long lasting. Will continue to use them in the future!

I’ve been using this company for years and it’s always quality

This made my life so much easier! It was so quick and easy to design and press on!

Transfers from Transfer Express are always great quality, quick turnaround, and exactly what I ordered. I appreciate the multiple options from Goof Proof to UltraColor Max.

another great stahls company! No clue what the difference is between the main site and this. But great service and products!

Just placed my first order and started tonight. So far, easy to use and they look great!

Your staff and timelines are wonderful.

You guys are fast on shipping. I love that, when we have to meet a deadline on getting customers apparel out. I know who to count on for the equipment we need. Thanks guys.

This is my first purchase using Transfers Express. I can’t say enough about positive experience. I had to call on numerous occasions because I was having trouble getting my images right. They were always willing to help me. After my order, the delivery was prompt, and I am so happy with the finished product. The quality is simply amazing!

I’ll give this place a 1 star because I have had a few issues with the products. Especially the goof proof. The heat transfers cracked within days and started peeling. They said the transfers could last up to 50 washes. The lie detector test determined that was a lie! I spoke to a representative on the phone about my concerns and every time they asked me a question they found some way to blame me for the product not working as it was advertised. From not storing it correctly, to not applying the right settings, to the type of garment, and even said because it was because the transfer was a year old. I expressed my frustration about the products, which lasted 45minutes on the phone, and they offered free shipping. I’m not too excited about my experience with the company. I recommend trying someone else.

New customer.
There web site makes life so much easier. Great shipping and customer service.

These transfers hot-peel better than some other brands cold-peel! I also like that they have options for handling half-tones.

I’m missing several transfers. It put me in a bad spot for finishing a school order!

Great quality, little slow on shipping