traintickets.com Anmeldelser 

Please can I have an email to contact someone at Train Tickets as I have not recieved my tickets bought today and travelling 21/6/24. I emailed twice today, however bounces back Undeliverable, is there a telephone number or alternative email please, many thanks for your help.

I come back to this site again and again because the tickets are the cheapest. However the website is awful IMHO. It would be so nice to be able to save a profile and log in (as I always have to choose the same railcard etc.) and also to be able to amend the search without starting all over again. The site would have got five stars from me if these issues were sorted. Just gets tedious when, for example, you want to get in a little later and rather being able to scroll to the next set of trains, you have to go back and re-search. Just poor UI design.

Dear AlasdairKnow you said you have re-sent the booking confirmation now to my email I check my inbox and my spam cane I can found my ticket yet. Please could you call to 07985157760. To help me to locate my ticket thanks you in advance for your help

Kindest Regards

I was trying to find the cheapest train tickets online was going for Trainline, then I found this website which was way cheaper. It sounded to good to be true but yeah I got the ticket straight after the payment and the percentage they take isn't big as Trainline and other service. Plus they have a good and well designed website and user interface. The tickets are usually sent through email though

Here is my revision after Morgan emailed me and resolved the problem which was partly miscommunication and partly me panicking, thinking I had been scammed.
‘ Hi Morgan. Thank you so much for your service. I take back all I have said and apologise unreservedly. It's sad times that we are living in that scammers have made it impossible for us to trust anyone now. I will try to take off my damning comments off Trustpilot. I will also put on a recommendation about your good communication and willing service. I will continue to do service with you. You have been very patient. Thank you very much for keeping your cool with me’.

It looks like I have been scammed by traintickets.com.
I bought my tickets last night and still no confirmation email. I cannot sign in now and the so-called ticket is not recognised by my iPhone scanner. My money was taken immediately. I am going to report them and contact my fraud department at the bank now.

The website is very user-friendly and makes it simple to buy tickets, making it clear how much you are saving. When I wanted to exchange my ticket for another they were very helpful and responded to my request very quickly.

Have travelled Glasgow to Rugby. Had to change seat for part of journey but was almost next to first one. No train changes. Massive price savings so hopefully journey back in a few days will be the same Excellent service and would recommend

Website is very user-friendly, fares compare favourably with other split ticket sites. Customer service was excellent when I requested a refund after a strike prevented me from travelling: response to my request was prompt, procedure was straightforward and payment was made quickly.

Fantastic - i'd booked 11 tickets and due to split ticketing made a decent saving. Then a train strike was announced on my date of travel. Traintickets.com were amazing, responding promptly via email. The refund process was swift despite the fact I had already had the tickets printed, I just had to write 'void' on each ticket and send a photo via email. The refund was in my account a few days later. Very happy and won't hesitate to use again. Thanks you

Very upset with my train ticket
The train I have booked was fused with another one and I have my places confiscated by another two person and me and my son had to moved from one to another seat
And notice I have broken my wrist this week

The itinerary sent by email was so vague and undescriptive for someone like me who is a tourist. The rail journey and destinations were marked with the same color as the tube journey to Marylebone. Londoners would know that rail starts from Marylebone, but those of us visiting need more detailed guidance.

The physical ticket itself was quite confusing. It had "London Underground Zone 1" as my departure place, but I was told only Marylebone is the departure point for rail journeys from London.

Exercise service.train on time

Got good service and price for train journeys with split tickets and using my husbands disabled rail card

Ive been a regular using of train in last two weeks on 23th of May i
Got a ticket from TrainTickets.com
And they charged me two times i contacted them two
Times now not heard any thing from them yet.

Usually it’s all good, but last time I used your website the tickets didn’t get emailed to me until 12 hours later, which meant I had to book another ticket for my journey when I got to the station, because I didn’t have the emailed tickets to show.

Selected the best tickets for me at the time I needed to travel.

cheaper than single ticket but took the leg work out of it for me