Only placed a small order but it was received promptly, the items were as described, the prices were competetive and quality good. Shipping costs were reasonable and I woukd have no hesitation in usin... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Outstanding service from all at TrailerTek! My items were special order with a quoted lead time over 4 weeks and I got delivery nearly two weeks early! What beats that is the communication, sent an em... Vis mer
Urgently required new tyres for our boat road trailer as the business we normally hired sailing boats from on holiday had closed down. TrailerTek responded to my email enquiry almost immediately and... Vis mer
Highly recommend Trailer Tek, I needed new tyres for a vintage caravan, Trailer Tek had just what I wanted and was the only supplier who had stock. They were delivered next day and for a good price.... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
TrailerTek is a major UK supplier of trailer parts, trailer lights, cycle racks and towbars. With a catalogue of over 2000 products, you're sure to find the right trailer part or accessory to get you back on the road! And with free UK delivery on all orders over £100 and a 30-day money-back guarantee, you're safe in the knowledge that you'll have what you need.
Kontaktopplysninger
Warren Farm, Andover Rd, Micheldever Station,, SO21 3AS, Winchester, Storbritannia
- 01962 77 49 88
- sales@trailertek.com
- trailertek.com
4,6
Enestående
6k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick speedy delivery
Quick speedy delivery, items as described, although would prefer smaller time slot allocation instead of having to wait in a whole day to for delivery, otherwise a great company and would recomend to others.
13. juli 2026
Ordered and delivered next day and…
Ordered and delivered next day and exactly what we needed.
13. juli 2026
Helpfull team who respomded radidly to…
Helpfull team who respomded radidly to my questions and answered them
13. juli 2026
Great support, urgent requests are dealt with immediately!
Urgently required new tyres for our boat road trailer as the business we normally hired sailing boats from on holiday had closed down. TrailerTek responded to my email enquiry almost immediately and true to their word, the trailer wheels arrived the next day. Thank you!
9. juli 2026
Great service but the only problem was…
Great service but the only problem was the delivery service. it was left at the front door under the sign on the inside of the window saying deliver all parcels to the side door.
6. juli 2026
I’ve been at home all day and just…
I’ve been at home all day and just received a notification from DX delivery that they were unable to deliver? Not good enough.
5. juli 2026
TRAILER TEK ARE GOOD
Very good experience for me as I searched for trailer wheel spare. Good images and text to ensure correct item ordered. Discount code applied and very reasonable delivery charge. I would recommend Trailer Tek.
7. juli 2026
Always a great company to deal with
Always a great company to deal with, good easy website competitive prices
4. juli 2026
Arrived well packaged to Orkney isles
10. juni 2026
good service and product
easy ordering, great price, clear description of product, quick delivery.
30. juni 2026
Misleading Website Product Stock
Item listed as in stock on the website, item is not only not in stock but discontinued. Took me chasing to determine this, still not received a refund.
30. juni 2026
An excellent source for trailer spares
Excellent prices and fast and efficient order handling and shipping.
29. juni 2026
ABSOLUTE GARBAGE!
ABSOLUTE GARBAGE!
WAITED IN FOR 3 DAYS FOR THE PRODUCT TO ARRIVE, AS THEIR COURIER COMPANY DID NOT KNOW HOW TO RING A BELL / LEAVE WITH NEIGHBOURS / LEAVE IN A SAFE PLACE!!
THEIR SO CALLED HELPDESK IS HANDLED BY ARROGANT, CLUELESS, INCOMPETENT, RUDE IMBECILIC CHAVS WHO HAVE NO IDEA ON HOW TO DEAL WITH THE PUBLIC.
HAD TO ESCALATE TO MY BANK TO INITIATE A REFUND.
21. juni 2026
Svar fra TrailerTek
We're sorry that you're unhappy with your experience.
We always aim to provide a professional and courteous service, and we believe it's important to clarify the circumstances surrounding this order.
The courier attempted delivery on three separate occasions. On each attempt, the driver recorded the delivery attempt and provided photographic evidence showing they attended the property. As no one was available to receive the parcel, the delivery could not be completed.
While we appreciate that this may be frustrating, courier drivers are not required to leave parcels with neighbours or in a safe place unless alternative delivery instructions have been arranged directly with the courier by the recipient.
We also feel it is important to address the comments made about our customer service team. Throughout our conversations, our staff remained polite and professional despite being subjected to shouting, swearing, and personal insults. Referring to our employees as "chavs" is both unfair and inappropriate, and we do not believe anyone should be subjected to abusive language while simply doing their job.
Although we were unable to override the courier's delivery procedures, we did everything we reasonably could to assist. Once you chose to pursue a refund through your bank, we cooperated fully with that process.
We stand by the professionalism of our team and remain committed to treating all customers with respect, even when that respect is not returned.
Great service
Two trailer tyres ordered, quickly received, nicely packed. Look perfect and all at a very reasonable price. Sure I will be back.
29. juni 2026
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