I had to return a new K5 today as it wouldn't start. Paul the manager suggested I see Samuel in the workshop. A thorough check was done confirming it was faulty and a simple swap was done with anothe... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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We have been sent the wrong item. The delivery note has the correct part typed on but we have been sent a spare part (MJ180 for K6/K7) models which is incompatible with our machine. We have sent two e... Vis mer
Purchased item from Trafalgar Cleaning on 15th March, they emailed me on 17th to inform me that they don’t ship to NI. They have refused to refund my payment and they said it would be refunded within... Vis mer
It’s tough to watch a company decline when the people putting in the most effort aren’t the ones getting recognized. Culture erodes fast when hard work stops turning into growth, opportunity, or even... Vis mer
Informasjon om virksomheten
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2,6
Under middels
26 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolutely useless
Absolutely useless. I lost count of the amount of times I have tried to contact this company about my order - each and every message was just ignored. Avoid this company - there are many out there with much better customer service.
22. desember 2022
Anmeldelse skrevet uten oppfordring
Scammers
Bought a lawnmower through amazon. Tracking shows I have signed for it while I was not even at the building. Contacted them to tell the item has not been delivered, they have sent me a picture of a random doorstep as a proof, not even my door tho. Still dealing with amazon to get a refund.
18. august 2022
Anmeldelse skrevet uten oppfordring
Very poor service
Very poor service, courier went to the wrong address I explained this to this company. I wasn’t believed by there manager Paul Clarke until I sent my pictures over of my house as he had pictures from the courier where they went to the wrong address, still waiting for refund and being ignored. They keep saying they won’t refund me until they get the parcel back, so if it gets lost what will happen. This is a Mickey Mouse company avoid. I brought the same item from Euro Car parts for £20 less. When I spoke to this Paul Clarke there was no apology or nothing and he thought I was at fault, just avoid this company
14. oktober 2022
Anmeldelse skrevet uten oppfordring
No After Sales Service WHATSOEVER!
I purchased on Amazon a Cobra electric start lawnmower, which it appears was provided by Trafalgar Cleaning Equipment. I bought last October and consequently didn’t get much use last year. In November my wife became extremely ill and was hospitalised for circa 2 months, so again in the spring my mower had very little use. I’m disabled and hence the reason for wanting an electric start. It was fine at first, but now after only limited use the electric start has failed! I enquired if this would be covered by the warranty and indications were that it would.
That’s all the help Trafalgar have offered! They have got their money and there after you are on your own! They say contact a Cobra dealer which I did, but when you are unable to get to a dealership no one wants to know, least of all Trafalgar Cleaning Equipment!
15. august 2022
Anmeldelse skrevet uten oppfordring
A very professional and efficient approach
A very professional, efficient and pleasant company to deal with. They were competitive with their pricing and prompt with the delivery and handover of my new Mac Avant hot water pressure washer. Thank you for a good job, well done.
1. juni 2022
Anmeldelse skrevet uten oppfordring
SCAM!
SCAM!
Stay away from this store I bought 5 item but received just 3 customer services definitely don’t try to help me , the worst and stupid company and customer services in all UK
If you want to buy cleaning items buy from another store ignore this store because is scammer
26. januar 2022
Anmeldelse skrevet uten oppfordring
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