Trads Anmeldelser 229

Responsive and efficient. Great product with clear instructions.

Speedy delivery and super happy with the end product. Thank you!

Always great service and products we use Trads on all our interior design projects and love them

Great Company to work with

Quick delivery, excellent products at a very competitive prices!
So far I have ordered 9 radiators with associated valves etc over three orders.

Great customer service.
Fantastic product, well made and absolutely beautiful
Delivered on time

The ordering process was very easy. The colour choice is amazing. They keep you well informed with regards to shipment and delivery. They are expensive, but they are great radiators. This is the second one we’ve bought from this company. It won’t be the last, we’re going room to room and replacing all of our radiators. They really are very high quality. They sent the wrong sized connectors but after contacting them, they sent the correct ones the very same day and we received them the day after. Great after sales service. Overall really pleased with the service we have received.

Repeated purchaser for a reason. Excellent product and outstanding service !

Prompt delivery, great product and the 4th radiator we have bought from them (not the cheapest but brilliant quality and looks.) We are slowly replacing all our radiators with their ones.

Great customer service. Timely and very informative. Products excellent.

Plumber lost a valve screw from one of our cast iron Radiators
Called Trads who couldn't have been more helpful and supplied us with a replacement in the post.
True mark of a quality product and company.

Excellent service. Neil was super helpful getting the paint match spot on. Two radiators arrived well packaged. Excellent products.

I recently ordered a number of Victorian-style cast iron radiators from tradscastironradiators.co.uk — specifically the 2-column and 4-column designs. Visually, they are excellent. The build quality appears solid, and the aesthetic fits perfectly with the period features of the property.

However, I was very disappointed with the lack of clarity around manufacturing tolerances. The website provides specific dimensions, including pipe centres, which I used to install fixed pipework in advance. Upon delivery, I discovered that some of the radiators were up to 35mm shorter than stated — a major problem that has cost me both time and money to rectify.

When I called the customer service line, I was told there is a 5% manufacturing tolerance on all radiators. This is understandable for cast iron products, but nowhere on the website was this tolerance mentioned clearly, nor was there any disclaimer about potential variation in pipe centre measurements. In my view, the site should not give specific pipe centre measurements at all if they are not guaranteed. At the very least, there should be a clear warning about tolerances so customers can make informed decisions.

Overall, while the product looks great, the lack of transparency around sizing tolerances makes this a frustrating experience. If you’re installing pipework ahead of delivery, be extremely cautious and allow for variation — or risk having to redo it at your own expense.

Superb radiators, excellent and speedy delivery, excellent service.

Beautiful radiator. It matches the old ones already in our house. I liked the updates to tell me when the order was ready. The delivery driver was very good and put the radiator where I asked him to. It's been a hassle-free experience and I'd use Trads again.

Very nice people to deal with and very helpful

Ordered another 6 radiators, they were slightly more expensive vs the cheapest competitor I could find online but having ordered from Trads before I knew the service and product are brilliant.

Eve pulled together the order, their emails kept me informed of the build and test progress and delivery was provided with a 2 hour slot. Can’t wait to get them fitted.

The previous order has been installed for over 3 years and look just as good as the day they arrived, no leaks, no issues.

Great customer service and product!

Easy ordering process, very helpful and quick responses by email. Delivered when they said they would, no messing around!
Really pleased with their service and my radiator is fab. Thanks so much!

Very helpful bunch. I had some problems putting the two halves of the radiator together but they did everything they could to fix the problem as quick as possible.
The radiators look great!!