TradeYourPhone Anmeldelser 

Was a ok experience expected £412 but engineers found 2 faults battery weak although still 83% so in healthy bracket and loudspeaker low although still sounded good so got a reevaluation for £310

Excellent service, helpful staff.

First time dealing with the company. I got less than quoted on their website, they wasted 24 hours before telling me I needed to provide proof of ID, and only did so after I chased my order, and wasn't mentioned at any point during the order process, raised this with the company, no mentioned of the missing money, no offer to return my phone which I would happily do!

Made an offer for my phone, then offered me half the amount originally quoted. Said there was damage, I took photos and videos of my phone prior to sending. They could not provide me with pics of apparent damage.

Lovely staff
Excellent service as always
The whole process is so amzing

Sent them a brand new phone that had been out of the box but never used. They tried to knock me for £50 for a "fault", reduced to £20 when I pointed out it had never been used. Took the money because I couldn't be bothered to argue. Not impressed!

Very helpful member staff,and went that bit further as well his name is Zak from Trade Your Phone.thank-you

Fantastic service. My son’s phone locked out and it was sorted in 10 mins! Would highly recommend

I would give no stars if i could. I was quoted £320 for my phone but was then told it was only worth 200 as it had dents (which it didn't and I had pics to prove it) and the battery wasn't as strong ( that i can accept) told them I didn't accept the over was then offered £210 I rejected it again explain everything and that I had found somewhere else that would pay £275 but was then told my final offer was £240 and if I declined again I'd have to pay £10 admin fee. What a joke. I sold it to them in the end as it was getting too stressful I wouldn't recommend selling here at all.

Very helpful young man solved my problem of not being able to download apps on play store. Would definitely recommend.

If I could give a zero i would, sent a brand new Samsung s25, got quote sent phone 8 days later after I phoned them. They claimed there was no phone in the box, guys do not use these people, absolutely disgusting

Always use TYP for my trade ins
Excellent service

They have a excellent services at the shop 😊 I'm very happy .

Very rude and unprofessional service. I sent them my Samsung S22, August 25. Received an email within 2 days to say, they have the phone. Then nothing, after around 4 weeks I called them. Their response was that they couldn't check the phone as it still had a password locking it. Still haven't received payment or phone back, so seeking legal advice at the moment. PLEASE AVOID !

Genuine guy. Friendly, fair and professional.

Sent a Samsung A53 they say they can't track the phone without the receipt. Unfortunately I misplaced the receipt. Asked them if the produced the the label can't they track it they said no they can't. So no phone no money. I would not use this service again bad experience making sure to make a note of your tracking number and the post office were no help they said they could not give me a duplicate receipt.kept checking trade your phone website and just said package sent and no updates.

Always provide excellent service and very patient when giving advice on how to use various functions on my device.

Low price offer lower than given , lame excuse for price reduction , requested to provide evidence, failed to respond.
Would not recommend, go elsewhere, had to chase for money as 5 days waiting to receive payment. I cannot express anymore than that they are a dire outfit to deal with, this is an honest review unlike the suspect high rated reviews.

LOW PRICE ONCE THEY RECEIVE PHONE. Initially offered a good price for phone. However they came back with false claims of faults with the phone (It had just come back from samsung to replace screen and battery). They offered a MUCH LOWER price, after rejecting they came back several times with increased offers but all below initial valuation. WONT USE AGAIN