Brilliant service from Martin who resolved a problem re tiles damaged during delivery. World class product at a great price too. Won't be going anywhere else form tiles in future.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered some tiles for kitchen floor and bathroom back in November and have had lots of compliments on them. Great quality and customer service. We measured wrong so needed a few extra tiles and they... Vis mer
I had a great experience with Total Tiles. They stock high-quality tiles that I couldn't find anywhere else, including 150 × 400 mm wall tiles, which most tile shops no longer seem to carry. The pack... Vis mer
Quick delivery. One box of tiles come time broken I will text to customer service they are interested and sent new one .it is very important because wrong prudoct or with damage is possible . customer... Vis mer
Informasjon om virksomheten
Om Total Tiles
Skrevet av virksomheten
Kontaktopplysninger
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Storbritannia
- 01473 805959
- customersupport@totaltiles.co.uk
- totaltiles.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service from the start…
Excellent service from the start ordered some samples that were incredibly well wrapped, choose design and ordered on line, including all grout, adhesive and sealant over 1/2 a tonne. Came on time and driver was great helping me get them to a convienient place using his electric pallet truck. No tiles came damaged all in excellent condition. Would 100% recommend them.
good service and product
Great company to deal with
Great company to deal with, very helpful in getting me the correct parts i needed for the job. Would definitely recommend them
Would definitely recommend
Found exactly what I was looking for at a great price. Quick delivery and the tiles arrived very well packaged.
Bathroom tiles
I came back after 3 years and the tiles were in stock and same wonderful quality. So glad I came back! Highly recommended!
Just an amazing experience start to…
Just an amazing experience start to finish and the timing was perfect , I have recommended you to all my builder friends and family
Delivered on time
Very good customer service
Total tiles has very good customer service, they are very helpful, communication is without any problems. Delivery was very fast and on time.
Great service
Paid extra for guaranteed delivery before 12pm… it came after so I wasn’t happy. However after raising concerns I received a phone call from the company and had a nice chat with them. They were very friendly and apologised and gave me a refund on the delivery.
A refreshing experience and as a result I will shop with them again in the future, it is nice to have a company who you can talk to on the phone. Thank you

Svar fra Total Tiles
First rate
First rate, After calling about a seemingly discontinued tile Jack spent half a day searching and called be back to tell me he had found them - top service - highly reccommended

Svar fra Total Tiles
Fantastic Service from Start to Finish
There was great deal of choice and the products provided good value for money. Delivery was extremely fast and all products arrived packed very well with no issues at all - Fantastic service - really pleased
Disgraceful delivery service and shocking redelivery charges
Absolutely disgraceful delivery service.
This has to be one of the worst delivery experiences I have had. They do not even provide a simple 2-hour delivery window, which is completely unreasonable. People have jobs and cannot sit at home all day waiting blindly for a driver.
If you miss the delivery or nobody is home, they then charge an outrageous £70 redelivery fee, which feels like daylight robbery. What makes it even worse is that after paying this extra charge, the service still remains useless.
I had already paid for redelivery and then spent more than 3 hours waiting for someone to come back to me with even a rough delivery time, and still got no proper answer. So after taking another £70 from me, they still expected me to waste an entire working day waiting around with no communication, no timeslot, and no respect for the customer.
This delivery system is outdated, badly managed, and frankly unacceptable in this day and age. Charging customers premium money for such a poor, chaotic, and unprofessional service is an absolute disgrace.
I would strongly advise others to think twice before ordering if delivery is involved, because the lack of communication and the ridiculous extra charges are beyond frustrating.

Svar fra Total Tiles
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







