Total Tiles Anmeldelser 

1 641
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Brilliant service from Martin who resolved a problem re tiles damaged during delivery. World class product at a great price too. Won't be going anywhere else form tiles in future.

Vurdert til 5 av 5 stjerner

Ordered some tiles for kitchen floor and bathroom back in November and have had lots of compliments on them. Great quality and customer service. We measured wrong so needed a few extra tiles and they... Vis mer

Vurdert til 5 av 5 stjerner

I had a great experience with Total Tiles. They stock high-quality tiles that I couldn't find anywhere else, including 150 × 400 mm wall tiles, which most tile shops no longer seem to carry. The pack... Vis mer

Vurdert til 5 av 5 stjerner

Quick delivery. One box of tiles come time broken I will text to customer service they are interested and sent new one .it is very important because wrong prudoct or with damage is possible . customer... Vis mer

Informasjon om virksomheten

  1. Flisbutikk
  2. Baderomsforhandlere
  3. Gjør-det-selv-butikk
  4. Gulvbeleggbutikk
  5. Oppussingsforretning

Om Total Tiles

Skrevet av virksomheten

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing online prices.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 25 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(1 641)

128 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service from the start…

Excellent service from the start ordered some samples that were incredibly well wrapped, choose design and ordered on line, including all grout, adhesive and sealant over 1/2 a tonne. Came on time and driver was great helping me get them to a convienient place using his electric pallet truck. No tiles came damaged all in excellent condition. Would 100% recommend them.

24. mars 2026
Vurdert til 5 av 5 stjerner

No fuss ordering

No fuss ordering. Arrived safe and sound

24. april 2026
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Svar fra Total Tiles

Thank you for your review! We are delighted your order arrived safely and the process was straightforward. We hope to welcome you back again soon.

Vurdert til 5 av 5 stjerner

Great service

Paid extra for guaranteed delivery before 12pm… it came after so I wasn’t happy. However after raising concerns I received a phone call from the company and had a nice chat with them. They were very friendly and apologised and gave me a refund on the delivery.
A refreshing experience and as a result I will shop with them again in the future, it is nice to have a company who you can talk to on the phone. Thank you

16. april 2026
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Svar fra Total Tiles

Thankyou for taking the time to leave a review, and we are so sorry to hear that your express delivery didn't arrive by midday, we completely understand how frustrating this must have been.

We'd like to find out what happened and we'll be in touch with you directly very soon.

Many Thanks
Michelle

Vurdert til 5 av 5 stjerner

Great service

Great product, good price and speedy delivery.

15. april 2026
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Svar fra Total Tiles

Thankyou for your positive review, we really appreciate you taking the time to share your experience with Total Tiles.

Many Thanks
Michelle

Vurdert til 5 av 5 stjerner

Very pleased

Very pleased with my purchase 😀

7. april 2026
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Svar fra Total Tiles

Thankyou for your review, we hope your project is coming along beautifully.

Many Thanks
Michelle

Vurdert til 5 av 5 stjerner

First rate

First rate, After calling about a seemingly discontinued tile Jack spent half a day searching and called be back to tell me he had found them - top service - highly reccommended

17. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Total Tiles

Thankyou so much for taking the time to share your review - it is greatly appreciated and we will be sure to pass your lovely comment on to Jack.

Many Thanks
Michelle

Vurdert til 1 av 5 stjerner

Disgraceful delivery service and shocking redelivery charges

Absolutely disgraceful delivery service.

This has to be one of the worst delivery experiences I have had. They do not even provide a simple 2-hour delivery window, which is completely unreasonable. People have jobs and cannot sit at home all day waiting blindly for a driver.
If you miss the delivery or nobody is home, they then charge an outrageous £70 redelivery fee, which feels like daylight robbery. What makes it even worse is that after paying this extra charge, the service still remains useless.
I had already paid for redelivery and then spent more than 3 hours waiting for someone to come back to me with even a rough delivery time, and still got no proper answer. So after taking another £70 from me, they still expected me to waste an entire working day waiting around with no communication, no timeslot, and no respect for the customer.
This delivery system is outdated, badly managed, and frankly unacceptable in this day and age. Charging customers premium money for such a poor, chaotic, and unprofessional service is an absolute disgrace.
I would strongly advise others to think twice before ordering if delivery is involved, because the lack of communication and the ridiculous extra charges are beyond frustrating.

30. mars 2026
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Svar fra Total Tiles

Dear Anatolie,

We are so sorry to hear about your delivery experience. We completely understand your frustration and apologise for the inconvenience caused.

To clarify, at the point of purchase you are able to select a preferred delivery date from the available options. However, we are unable to confirm a specific delivery time in advance.

For customers who do require a more specific estimated delivery time, we encourage you to reach out to our customer service team on the day, who will do their best to provide a more accurate update. We are sorry that on this occasion this did not happen, this is not the experience we want for our customers.

We appreciate you taking the time to share your feedback as it helps us to improve. We hope to have the opportunity to welcome you back as a customer in the future.

Kind Regards
Michelle

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv