Brilliant service from Martin who resolved a problem re tiles damaged during delivery. World class product at a great price too. Won't be going anywhere else form tiles in future.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered some tiles for kitchen floor and bathroom back in November and have had lots of compliments on them. Great quality and customer service. We measured wrong so needed a few extra tiles and they... Vis mer
I had a great experience with Total Tiles. They stock high-quality tiles that I couldn't find anywhere else, including 150 × 400 mm wall tiles, which most tile shops no longer seem to carry. The pack... Vis mer
Quick delivery. One box of tiles come time broken I will text to customer service they are interested and sent new one .it is very important because wrong prudoct or with damage is possible . customer... Vis mer
Informasjon om virksomheten
Om Total Tiles
Skrevet av virksomheten
Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing online prices.
Kontaktopplysninger
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Storbritannia
- 01473 805959
- customersupport@totaltiles.co.uk
- totaltiles.co.uk
4,7
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Brilliant tiles
Brilliant tiles, dispatched quickly, good price. Would highly recommend this company.
28. juni 2026
Great customer service
Delivery was quick although 4 tiles were broken. Customer service picked up the phone straight away and was all sorted very quickly
18. juni 2026
Sorry but very disappointed this time
Sorry but very disappointed this time! I’ve been using them for years but order 2 separate samples & they both came broken in 2 separate deliveries. If I pay for a full size tile sample that is what I want.
Normally I don’t even look on other companies websites i just buy off Total Tiles. Please fix the problems & I will be back.
17. juni 2026
Svar fra Total Tiles
Thank you for your review and for being such a loyal Total Tiles customer. We are so sorry your sample tiles arrived broken and have taken your feedback on board — we hope to welcome you back soon.
Thankyou
Michelle
Great quality
Great quality, authentic looking tiles.
Looking forward to buying them once we’re ready.
10. juni 2026
Svar fra Total Tiles
Thank you so much for your review. We're really pleased you like the tiles and we look forward to hearing from you when you are ready to order. We're here to help every step of the way.
From ordering to delivery the tiles
From ordering to delivery the tiles, the service was brilliant. The team in the office were excellent at helping me with the ordering and the notifications of delivery were spot on. Thank you and I highly recommend this company.
9. juni 2026
Svar fra Total Tiles
Thank you so much for your wonderful review! We're delighted to hear that everything from ordering to delivery went smoothly and that our team were able to help make the process as easy as possible. We look forward to welcoming you back for your next tiling project.
Gave us good advice on product…
Gave us good advice on product selection. Prompt delivery. Very happy with the finished now clean slate toled floors.
16. juni 2026
Very helpful …
Actually got through to a advisor(which is hard these days)in total tiles and he was very helpful and put me at ease when the extra tiles I wanted was in stock
Thanks
9. juni 2026
Always great service
12. juni 2026
Excellent customer service
Ordered the tiles and they came very quickly and no damage via pallet.
When ordering more they kept on breaking during delivery by DPD. However, Charlie Phillips was on hand to help and ensured a quickly re delivery.
17. juni 2026
Anmeldelse skrevet uten oppfordring
Brilliant price
Brilliant price, great product, amazing customer service and delivered bang on time. The driver was really friendly and helpful to place the pallet where I needed it. Bought tiles from them before and would do again and highly recommend this company
3. juni 2026
Quick service and dealt with a broken…
Quick service and dealt with a broken tiles very quickly 😕 thanks again for your help David
7. juni 2026
Svar fra Total Tiles
Hi David,
Thank you for your review. We are sorry to hear some tiles arrived damaged but are pleased we were able to resolve this quickly for you. We pride ourselves on our customer service and hope to welcome you back again soon.
Many Thanks
Michelle
Great value tiles
Great value tiles. Good communication by giving tracking information. Good online ordering experience, quick and simple.
Would buy from Total Tiles again and highly recommend to all.
8. juni 2026
Ordered tile samples arrived promptly.
Ordered tile samples which arrived promptly. Great to be able to order samples to see the colours in situ.
6. juni 2026
Undoubtedly the number one tile…
Undoubtedly the number one tile supplier across the United Kingdom, they provide a fully comprehensive range of tiles spans diverse materials, aesthetic effects, structural formats, and specialised finishes engineered to meet specific domestic and commercial requirements.
You can always find a diverse selection tailored to specific room requirements, sizes, finding the perfect intersection of low cost, high quality, and long-term durability.
29. mai 2026
Svar fra Total Tiles
Thank you so much for such a kind and thoughtful review. We are incredibly proud of the range we offer and work hard to ensure there is always a tile to suit every project, style and budget. It is always wonderful to hear that our range and service are making a real difference to our customers projects. We look forward to welcoming you back soon.
Many Thanks
Michelle
Porcelain tiles
The tiles all arrived undamaged , although I paid for express delivery there was a problem with the courier service they used. They refunded the additional money that I'd paid but still managed to get the tiles on site when I needed them for. Would definitely recommend.
4. juni 2026
Dette er Trustpilot
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