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Total Drinks Anmeldelser 

181
•
TrustScore 4 av 5

4,1

Brennevinsbutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Not impressed with the company after ordering 2 cases of California Blossom Hill we received only 2 bottles. After phone call 2 boxes arrived. But on opening found they where Spanish Blossom Hill. Se... Vis mer

Vurdert til 5 av 5 stjerner

Terrific to be able to buy these 200ml glass Coca Colas at a good price and a very reasonable delivery price too! Excellently packaged and delivery is swift (my second time ordering!). Delighted once... Vis mer

Vurdert til 4 av 5 stjerner

Very quick delivery, couldn’t find the product elsewhere, online or shops. A little expensive,

Vurdert til 5 av 5 stjerner

Excellent customer service from Total Drinks. I inadvertently ordered the wrong product. On realising my mistake I emailed customer services asking if when I received my order I could return it and r... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Brennevinsbutikk

Skrevet av virksomheten

Total Drinks is a one-stop shop for all your beer, cider, wine, champagne, and spirits needs. We stock an extensive range of bottles and cans from all leading brands, craft suppliers, vineyards, and distillers. Our extensive range is continually evolving with seasonal beers and one-off specials. We also offer various gift options, including whiskey, champagne, and beer gift boxes.

Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

181 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(181)

23 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Misleading on what you’re ordering

I ordered 2 afternoon tea hampers. After receiving I noticed missing items from both hampers. It appears on the website that you receive the hampers in a box ready to gift the hamper. The box I received it in was merely a delivery box with delivery stickers and marker pen (not something you can give as the hamper). I emailed the company for answers to the disappointing order. The response was it says on the website that stocks may run low, meaning you won’t necessarily get what you ordered. And I’d have to purchase a gift box even though it’s sold as a ‘hamper’.
Terrible service. So just to inform people, you won’t necessarily receive what you think you’re ordering.

27. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Total Drinks

As I said in our emails earlier today, I am very sorry you are unhappy with your order. We clearly state on the product page that if a customer is not happy to have an item substituted, they need to let us know, and we will cancel the order (if there are stock issues). This particular gift set contains products that go out of date extremely quickly, and depending on orders (if we have more or less than usual), we can sometimes run out. It doesn’t happen often, but unfortunately, it did this time. I promise we will strive harder in the future to make sure this doesn’t happen again. Thank you.

Vurdert til 5 av 5 stjerner

Great service!

I was looking for something specific - a mix of some Spanish beers to be delivered to someone as a gift.
Not only did TotalDrinks have exactly what I was looking for (rival sites just sold whole crates of one type), they even let me add a message to the recipient. All in all, a great experience and I’d use them again.

18. oktober 2024
Vurdert til 5 av 5 stjerner

Total Drinks excellent service

I was in too minds as to whether I should order a bottle of Rum through the internet or continue waiting for it to appear in the shops. I am so glad I ordered from Total Drinks, as it was easy to order, about the same cost as I would pay at a shop, and it arrived quickly and extremely well wrapped. Great service, Thank you all!

3. oktober 2024
Vurdert til 1 av 5 stjerner

Awful service

Half of the order did not arrive. Called the same day and told they would call back tomorrow which they didn't. I phoned two weeks later and was told the same thing and still waiting. They did however email to ask how they did which is funny I held off reviewing to give them a chance but now fed up. AVOID

2. september 2024
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Svar fra Total Drinks

I apologise for this. Our customer service department has clearly not been doing their job properly. I have issued your refund for the missing item and I will be forwarding your complaint onto my supervisor.

Vurdert til 5 av 5 stjerner

Value for money…

Value for money express delivery service after problems in transit

13. september 2024
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Svar fra Total Drinks

Thank you very much, Mr Smith! We are always happy to help. Thank you for your patience. 🥳🍻

Vurdert til 1 av 5 stjerner

Buyer beware of Total Drinks!!

Buyer beware of Total Drinks!!
I tried to place an order for some miniatures, but it would only let me add 1 mini.
The online chat person had to update it so I could add more. I asked about delivery, I was told it's 5.99 but when I got to the delivery it was 11.98, double.
When I queried this with the online chat I was told that I'm doing it wrong!
I said I have no control over their site. How can I change it?
Whoever I chatted with said I can't fix it now.
No name was given, just Total Drinks.
So I do not trust this site.
Unfortunately I never got any apology, but I did get a link to view the chat.
I bought elsewhere with zero hassles.

30. august 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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