Great experience from start to finish. I have a complicated prescription so the delivery understandably took longer than usual but when it arrived they were perfect. Gorgeous sunglasses with the exact... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Found this company online with the sunglasses I was looking for £140 cheaper than other retailers! Delivery was within 2 days. Absolutely couldn’t fault the service provided. Very happy. Thank you
When I ordered my Le Specs prescription sunglasses from Tortoise and Black earlier in the year I was delighted, they were perfect and so was gutted when they snapped in half a few months later. After... Vis mer
Very easy to use web site, goods arrived quickly and packaged really well ..which was fortunate as the delivery company left the package outside and it started to rain, the box was soaked… Tor&Black... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
The home of luxury prescription eyewear online. We are committed providing the best available eyewear paired with friendly expertise and fast, free delivery. Experience the online eyewear boutique that is Tortoise+Black today.
Why Tortoise+Black?
Skrevet av virksomheten
- Fast and Free Delivery
- We are proud to offer fast and free delivery on all orders.
- Official Online Retailer
- We are official stockists for all of the brands stocked on our website. We have close relationships with each brand allowing us to continually handpick and update our collection.
- Home Trial
- Looking for prescription eyewear? Our home trial lets you try up to three pairs of sunglasses or glasses on in the comfort of your own home before committing to a prescription order.
- Family Run Business
- Tortoise+Black is a UK based, family run business, dedicated to providing the latest range of products, paired with the best possible customer service.
Fast and Free Shipping
UK Next Working Day Delivery On Non-Prescription Orders
We are proud to offer free UK Next Working Day Delivery on all non-prescription orders.
Kontaktopplysninger
Great North Road, PE8 6BX, Peterborough, Storbritannia
- 01780 433 033
- info@tortoiseandblack.com
- tortoiseandblack.com
4,8
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bought a pair of Gucci sunglasses at a…
Bought a pair of Gucci sunglasses at a great price. They arrived very quickly.
11. september 2024
The best at customer service
I had a little defect with my Prada sunglasses so had to return the original pair. But the exchange was smooth thanks to Ellie and the team's quick and professional responses. They even called me to tell me that the warranty has been accepted by the manufacturer and notified me that they can send out a new pair immediately which was a nice gesture.
Extremely impressed with the price compared to other stores and delivery was quick too. Hope to shop with you guys again. Thank you again Ellie and Tortoise + Black!!
26. september 2024
Anmeldelse skrevet uten oppfordring
Excellent customer service
Ellie provided excellent customer service in respect of an issue that I had with my glasses. The issue was easily resolved. I would really recommend Tortoise + Black and will use them again in the future.
23. september 2024
Anmeldelse skrevet uten oppfordring
A brilliant customer service experience…
A brilliant customer service experience from Danielle Collins. The finished product is excellent - i will order again.
28. august 2024
Experience has been good
Overall experience has been good. My order was dispatched quickly and arrived with the time frame. Would certainly purchase from T&B again.
11. august 2024
Good experience
I ordered for the first time from this store. The Rayban sunglasses I ordered was at a good discounted price and arrived on time. I am happy with the product and the store’s service. I would definitely recommend this store to my friends and family.
24. august 2024
Amazing service and a great range.
13. mai 2024
Excellent company to deal with. Perfect service!
Excellent company to deal with. Best price, good communication, item was well packaged. Faultless service. Highly recommend.
5. august 2024
Great price, great service
Website easy to use, great price for sunglasses, delivery updates were good and product arrived on time.
3. august 2024
Great product and fast delivery
Great quality and fast delivery. Looking forward to use their service again..
29. juli 2024
Fantastic in every aspect
Competitively priced, great communication, well packaged and fast delivery. Highly recommend Tortoise and Black
9. august 2024
stylish, high quality frames
Providers of the most stylish, high quality frames at reasonable prices.
23. juli 2024
Good delivery classes as described…
Good delivery classes as described happy with all aspects
4. august 2024
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