Our family loves the leather Torro USA iPhone cases/stand. Whenever we purchase a new iPhone every several years, a new Torro USA iPhone case/stand is our very next purchase. We love the design, the c... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had searched for a genuine LEATHER phone case at least 3 times, finding all too many that made the claim, with further information, they hide behind phrases like "PU" leather, amongst other words, v... Vis mer
I purchased a Torro wallet case for my Samsung s26 ultra and I absolutely love the case. It has a nice snug fit so there is no worry about your phone falling out. The leather is top quality and it wil... Vis mer
I'm happy with the product but disappointed with the price. I ordered on the Torro website and received order number US11266 then noticed the same product was considerable cheaper on Amazon. Tor... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Explore TORRO for top-quality US leather goods. From premium leather phone & iPad cases to stylish wallets, find your perfect accessory for timeless elegance and durability.
Kontaktopplysninger
Storbritannia
- customercare@torrousa.com
- torrousa.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
excellent customer service via e-mail…
excellent customer service via e-mail communication.
Item delivered promptly and customization on cover lettering was forthcoming and great looking.
Quality of the folder is why I ordered…
Quality of the folder is why I ordered my third one
Perfect iPadPro Cover
Received the beautiful leather cover for a new iPadPro 11". Lovely color and fits the device well. I keep my iPads for several years, last one was about 6 years, so prefer a long lasting leather cover for comfortable use, longevity, and good looks. The only downside was the additional shipping cost added on after purchase. I still purchased, and would have purchased, but better customer experience would be to have that cost shown up front at check out. The cover itself really is perfect.
This was a gift for my wife
This was a gift for my wife. She ABSOLUTELY LOVES it! The quality shines on this product and all of her friends want to know where they can get their hands on one. She loves the fact that she can just have her phone or her phone with the wallet. Would highly recommend this product.
Great product quality
Great product quality, I absolutely love this new phone case and would definitely recommend to others and will buy from this company again. Shipping speed was good considering it shipped from the UK to the USA. Company was even up front about the additional shipping cost for the item.
Excellent quality and very fast…
Excellent quality and very fast shipping. Wouldn’t hesitate to purchase from Torro in the future.
High quality product and very fast…
High quality product and very fast shipping. Customer care and satisfaction follow up show the pride you have in your products ant your commitment to customer satisfaction.
A very nice product
A very nice product. This is the third leather cover I have purchased for different iPads. I can say from ordering, delivery and communication, everything was great. I had questions for Customer Service, as well, the replies were quick and informative. I would certainly buy from Torro again!
Awesome product
Awesome product, fast shipping. Would definitely purchase other products!!
Great company
Great company. Excellent customer service and quick communication. The leather quality and smell are amazing and they develop a nice patina. I’ve owned many, many different products from them and I’ve been going back over the years as they also seem quite durable. I’ve had zero major issues. I’d highly recommend buying from them.
Received quickly
Received quickly
Quality was fabulous
Shipping is higher than advertised
You advertise the shipping is $9.95 shipping. After I have placed my order you then tell me it will be an additional $23 in shipping because I'm in a remote location. I'm 10 miles outside of Dublin Ga. USA. I have never been told that my shipping location was remote. We have stuff shipped all the time with never a problem from any location around the world. I'm not in a remote location and noone has ever changed me more in shipping than they would charge anyone else. Basically a way for you to show a lower cost and charge more on the backend.
Great Product
Great Product.
The quality is excellent. You can feel the texture and even the smell of genuine leather. They delivered on time, and the price is fair.
Just a terrific case
Just a terrific case. I recently purchased a Fold 7 and it was truly unusable without a case. The camera array was so protruded that it would not lay even close to flat. The TORRO case was just the ticket. Beautifully made, functional and good looking. Thank you!
New IPad cover.
The website gave an accurate representation of the product. The shipping was timely. The price was competitive. The quality of the product is very good.
Quality product at a fair price
The TORRO phone case I bought is excellent quality - well worth the price. Their customer service notifications and replies are prompt and helpful. Just be aware that ordering through their website is inflexible, with cancellation nearly impossible and returns costing time and money. That said, this case is a quality product at a fair price from a deserving company; I definitely recommend TORRO.
Perfect fit
Perfect fit, nothing extra. Nice leather. Highly recommend.
Good leather iPad case
I received my leather iPad case promptly, and the leather material is excellent. The one drawback is that the Apple pencil falls out of the case easily. The magnetic indentation in the case for the pencil is very shallow, and the least little bump of the pencil causes it to fall out. I decided to order the separate Torro leather pencil holder at an additional cost.
Shipped fast, great quality
Shipped fast, good communication. Product is great, high quality. This is probably the most I've ever spent on a phone case but it seems to be worth it.
Buyer Beware
Buyer Beware. This company does not stand behind its products. I purchased the Galaxy A36 Leather Case (with Stand Function) directly from the company. After just 6 weeks of normal use the leather cover started peeling away from the plastic case. When I reported this clear manufacturing defect to the company, Customer Service refused to replace the item or refund my money, taking the position that the item's failure was the result of "normal wear and tear." They suggested I buy some glue. When I disagreed that normal wear and tear results in product failure after 6-weeks, a different Customer Service member shifted all blame to me, stating with hardened rhetoric that "user inflicted wear/damage" doesn't warrant replacement or refund. Looking back at the pattern of 1-star Trust Pilot reviews, it's obvious that stone-walling customers with the "normal wear and tear" phrase is Torro's go-to strategy for avoiding responsibility for quality control issues. When that line doesn't succeed, they add insult to injury saying, in essence, "Well, actually it's not normal wear and tear, you broke it."

Svar fra TORRO USA
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