This company was recommended to me by a family member after having several others out to my house. Stewart came out and measured up and talked through different options. He was patient with me as... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great experience highly recommend had a full house done had multiple people out but Tony was cheapest by far and blinds where fitted perfectly!
Second time we have bought blinds from TC. Easy process for booking for measure and quote then order and fitting. Good quality blinds. Highly recommend and will definitely use again. Thanks team J
This company is just amazing from the minute they came out to measure to the fitting very happy with he quality and service they provide best company about will definitely recommend
Informasjon om virksomheten
Skrevet av virksomheten
Top Cat Blinds are based in Central Scotland. Here you’ll find the perfect window blinds or curtains in our extensive range of fabrics and colours to make sure your home looks great! We take a great deal of pride in ensuring all our customers receive the very best service and value for money and best of all we never charge for quotes or installation! We have an extensive range of quality products with prices to suit everyone’s budget. From traditional to contemporary, our huge collection of blinds are available in an array of fabrics and styles complete with accessories and fittings to suit your requirements. As all our blinds can be customised to match your existing window precisely you are sure to find the perfect blinds for your home or office.
Kontaktopplysninger
22 Twechar Green, G65 9QD, Glasgow, Storbritannia
- 0141 212 6966
- sales@topcatblinds.co.uk
- topcatblinds.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Return customer.
Second time I've used this company and I absolutely would not go anywhere else. Phoned looking for a quote and managed to get an appointment for the next day.
The salesman (Gary) turned up bang on time and I honestly can't praise him highly enough. Respectful, patient, relaxed and genuinely seemed to have our best interests as a priority. Believe me, I'm the first to complain when customer service is bad, but this was such a stress free experience.
Felt the price was very fair for a high quality product. Highly recommend.
This is how it should be done!
AWFUL
If I could choose 0 stars, I would. I'm struggling to express just how bad the service and the quality of installation has been. A nightmare from start to finish. Avoid at all costs.
Bobt
Unprofessional didn't turn up waited in all day bought them off e bay fraction of price
Top Service from Top Cat Window Blinds
Just had new blinds fitted in whole House from Top Cat Window Blinds. From making initial contact with company through to fitting everyone in the company were professional and friendly. Arrived on time for both measuring up and fitting appointments. Excellent choice of type/colour of blinds at a good, competitive price. Very pleased with the service. Would use again and recommend.
Horrendous service
Horrendous service. Called the main number to query where our 5pm appointment was (it was 6:15pm) I was answered by the most unhelpful man. I was told they are out until 7pm, which I then explained that I have a baby and will need to reschedule. He then said again they are out until 7pm. I explained that its too late and said "nae bother" and hung up!!!
Huge thank you to Top Cat for…
Huge thank you to Top Cat for installing blinds in home and conservatory. Initially to Stewart for quote and advise, love that there was no hard sell!
Really extra thanks to Chris the fitter, amazing polite, and took all the rubbish away (thank for that!) we are delighted with the job you have a great work ethic.
Also thanks for JC and all the comms to my many questions would highly recommend this company!
After sales very poor
An Ok experience
Not a bad experience, but not a great one. Fitter came and measured up on Thursday (4th) and advised they would be out to fit the blinds on Monday (8th). We were quoted a reasonable price. We texted on Monday for an update to ask if someone was still arriving that day as we had never received a time. They confirmed they were still coming to fit the blinds. We then got a call to say that someone would be with us between 4/4.30pm. This time came and went and my partner got a call to let us know that "the blinds hadn't been put in the van and he wouldn't be able to make it today and would come on Tuesday". The door then went just after 6pm and someone was there to fit our blinds. Gave an excuse about a flat tyre and being so busy all day, when we were under the impression no one was coming at all. The fitter then said he didn't have a note of the measurements and ended up taking these from a picture on my partner's phone.
The end result is good and the fitter was in and out quickly, but the manner in which it was dealt with was not professional and there was absolutely no PPE - which is worrying when fitters are going around numerous houses and there was no consideration for anyone's health in the flat.
Overall, the quality, fit and price of the blinds was good but customer service could do with a lot of improvement.
Don't believe in the bad reviews
Don't believe in the bad reviews.
Contacted them after-hours and got a reply that evening to arrange measuring the following day.
Turn round time was 3 weeks as they were all custom made Intu blinds.
Blinds fitted and cannot fault the service esp during these government restrictions. Companies still need to operate.
The customer service was awful
The customer service was awful. They cancelled on us last min because they weren't in the area, they didn't show the second time we rearranged for, saying it was an admin fault and then the third time I was asked if they could come a different day which I couldn't because I was working but I'd told them that twice before. I was asked if he could come earlier than the time id booked (between 2pm and 6pm) so I told them the times I was available in between work and I get a phone call from a guy telling me he was on his way at 1:10pm but it was 20 mins before I was starting a meeting with work which he knew, he told me he wouldn't be able to hang around until I was finished (15 mins in the meeting) but they finish at 6pm and said I was the last client, sounds to me he just wanted an early finish on a Friday
I love this company
I love this company. That's twice now I've used them and they have been fantastic in putting up my coloured, roller blinds. I had a wee accident and the blinds fell off the wall, but not a big deal, because due to their excellent, 5star, customer services, they are coming out within a day. Now that's what I call customer services. Their prices are so reasonable, so if you're thinking of getting blinds, please go here or you'll be disappointed you did not utilise their company. All I can say is overall, fantastic prices, customer service, high standards and quick to attend to you if you need anything done. Thank you for doing my home, you've got it lovely. Much appreciated. John.
Worst company ever!
Worst company ever!! Will ripp you off with no contact from the director. Lack of professionlism..no respct!! Dont buy blinds as poor quality. If they break be ready to repair it on your own. They will promise you money back...you ll nevet see them back.
Malgorzata Wachnik
Got a few blinds fitted in my house
Got a few blinds fitted in my house, got lots to choose from, great quality and great service. Also getting my daughter's 1st flat done with Top Cat blinds too.
Just had my full house fitted
Just had my full house fitted with blinds from Topcat. The quality is excellent and great customer service. Highly recommend.
Fab 👏
Used this company a few times fab service nice and quick and staff very friendly will definitely be using yous guys again ☺
Got my blinds fitted today and couldn't…
Got my blinds fitted today and couldn't be any happier with the results. Excellent quality at a very reasonable price. Will most definitely be using this company again and spreading the word about their great service.
Great from start to finish,so happy…
Great from start to finish,so happy with the service , price,quality etc. would definitely be recommending to family,friends.
I have used topcat for blinds in…
I have used topcat for blinds in several homes I have lived. They are very reliable and blinds are good price and quality. I would not hesitate in recommending them. The service is second to none
Highly recommend. Topcat Blinds
Used Topcat Blinds last year when moving into flat. Blinds throughout. Quick responses and appt times. Blinds fitted few days later. Great quality, great promotions and friendly staff. About to use them again.
Great customer service and the products…
Great customer service and the products fitted in a timely manner.
Delighted with the service would recommend highly.
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