Toolsave Anmeldelser 531

Low prices for quality products, only let down is the continual non availability of some products...

Excellent equipment fairly priced. Helpful staff, a good website (though the mobile site is less easy to use) and very quick delivery.

I rarely use anyone else if I can.

Great tools,good service, and delivery. Enough said.

This company keep sending marketing emails (SPAM) to my old unique Ebay email address - including an invitation to provide a review on Trustpilot.

This activity is not only in breach of Ebay T&C - from where they originally obtained my unique Ebay email address, it is also in breach of current UK Data Protection Laws (GDPR) which states that companies may NOT send marketing emails to individuals unless they have obtained and retain evidence that permission for such emails was provided.

Given that Toolsave obtained my email address following an Ebay purchase, that permission was never requested or obtained.

If you wish to deal only with organisations who respect UK data protection laws and your rights not to be SPAMmed then avoid Toolsave and their like.

Ebay buyer

excellent tools for the price & and a good range of tools

Initial enquiries dealt with very quickly will be sure to be placing an order in the near future will update once I have received but all comparisons and reasearch so far seems to be lumjacktools coming up ace!

Mitre saw I’ve purchased is spot on I’ve worked it hard and it still works as it did when I first got it, top marks

great chop saw dead acqurate can not get it wrong with lazer cut guid

Had saws planers and router tools all good quality and on delivery as well we’ll recommended

I have saws planer ,sander , stands all great tools great staff too

I recently purchased 2 sanders from the lumberjack range a 125mm orbital sander and a 3” belt sander both are excellent products and the customer service was excellent as well with plenty of info into the postage and delivery stage my products arrived well wrapped and on the day they told me and I live in France so I would highly recommend this company

Great products,revived well and quick at a great price.

I bought the 100 mm mitre drop saw to cut through new railway sleepers and I also use it to o composite decking, it is a great bit of kit for both jobs 👌

Had a couple of tools now the double bevel mitre saw and a lathe both are well worth the money

Purchased from Toolsave/Lumberjack tools before and decided to purchase a BS254 bandsaw. Arrived very quickly after Christmas and was of excellent quality and very well packaged. However, decided to swap for the BS305 bandsaw. Toolsave/ Lumberjack were very helpful and allowed me to swap. Again arrived quickly and they also collected my return item.

I would highly recommed ToolsaveLumberjack tools, the quality is excellent and the customer service is first class

Since my review of 4th November I have tried to resolve this matter through RetailADR (to which Toolsave does not subscribe - I wonder why?) and have now referred the matter to the Trading Standards Department via Citizens Advice Consumer Service.
In the meantime I have been thinking. If this company ignores communications and treats customer complaints in this disinterested and ignorant manner when the customer is endeavouring to spend money with them, what chance would I have if I ever needed after sales support? From their reaction to my suggestion that the product could be split into two packages to solve the overweight problem that the product "comes in a box" (no mention of the fact that the legs etc. will not be connected in any event) it is clear that this company is not a proper tool company of the ilk of Axminster Tool etc. but merely a company that moves imported boxes which happen to contain tools!
On that basis I have concluded that it would be most unwise to risk purchasing any of these boxes and contents and I would strongly advise that if you are considering such a purchase - DON'T.

Great service, very prompt delivery, large and powerful machine for the money.
Only problem appeared with a lower guide bearing that jammed due to sawdust ingress into the bearing (I made plastic cover from a length of bathroom sealant cartridge to stop sawdust falling into bearing). Staff helpful, the replacement bearing was replaced without quibble, but due to postage problems took 3 weeks rather than 3 days. Despite this I am happy with a 5 star rating. I will look the them for the purchase of further tools

Have purchased a few Lumberjack Items, these are well built and work well.
I would say I was an intermediate user and have a woodcraft business.
Web site is easy to navigate and use. I had an opportunity to use their customer support (Jade Evans) and discovered they responded quickly and professionally overall my experience with the company has always been a positive one. Jade was a delight to converse with, as friendly as she was professional.