Scammed!!!!!!!!!!! I placed an order, received no confirmation information, monies taken from my account and unable to contact this company. Phone is continually switched off. 16th May - thankyou... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Not used toolsave before stumbled across there website when looking for lumberjack router bits . Looked on there website great range of tools & accessories. Very competitively priced . Placed a... Vis mer
Selskapet har svart
Purchased LUMBERJACK PT254 10 INCH PLANNER THICKNESSER. Fast delivery, arrived next day. Very pleased with the quality and performance of this machine. Cast table and no adjustments to table or fen... Vis mer
Toolsave are the most helpful and obliging company The LED driver on my husband's Lumberjack bandsaw failed and a replacement was sent by first class post and arrived the very next morning. Now my hus... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Located in the West Midands, we have recently moved into our newly purpose built unit for warhousing and distribution, this was built due to the high volume of demand for our power tools from the E-commerce market. Toolsave distribute across the mainland UK and now also specialise in our excellent service to Europe and the rest of the world, which is normally an amazing three day service. The company has grown within a very fast moving power tool market and have formed links with some of the best known brands. We are now exporting products in conjunction with these brands to regions as far as the Middle East. Being able to move volumes abroad has allowed us to be very competitive on the price within the UK.
Kontaktopplysninger
4,2
Bra
531 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Scammed!!!!!!!!!!! Update
Scammed!!!!!!!!!!!
I placed an order, received no confirmation information, monies taken from my account and unable to contact this company. Phone is continually switched off.
16th May - thankyou for reply but this is more confusing. I bought an item from Toolshaven, not Toolsave.. I did not receive any confirmation but monies taken. Still no contact from the company.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toolsave
Hi Joyce,
We sincerely apologize for the experience you’ve had and appreciate you bringing this to our attention. Please be assured that you have not been scammed, and we are actively working to resolve this matter as quickly as possible.
We have requested some additional information from you regarding your order, which will help us move things forward. Alternatively, you are very welcome to email us directly at sales@toolsave.co.uk
and our team will be happy to assist you promptly so we can aim to resolve this today.
We look forward to hearing from you soon.
Kind Regards
Toolsave
Svar fra Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the products and service. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
Svar fra Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the products and service. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
My new table saw does a good job
My new table saw does a good job
and it's cheaper than all the saws i have looked at. The delivery was very quick.
13. mars 2026
Svar fra Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the products and service. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
worse awful Toolshit not toolsave I've…
worse awful Toolshit not toolsave I've order item worth £75 and ask them please use royal mail but they use slave evri because too cheap but poor service and recevied parcel but little damaged parcel by evri depot definitely I won't buy anything from them if you looking for free 3 year warranty go to einhell website are better than stupid toolsave business
18. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toolsave
Hi
We are really sorry you feel this way about our company. Evri are our contracted courier service, if you have any issues with the parcel received, please email us at sales@toolsave.co.uk and we can assist. We cannot see an order number for your review
Kind Regards
Toolsave
Excellent service
I bought two items on separate occasions. Really quick and efficient service and delivered really quickly. Excellent service and good prices.
16. februar 2026
Svar fra Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the products and service. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
I ordered a workbench through B & Q
I ordered a workbench through B & Q. Delivery was very quick, unfortunatly the item was in two boxes and only one was delivered, after contacting Toolsave Ltd, the missing baox was delivered withinn 24hrs - even with this mishap, the delivery via DPD was very fast.
The hardwood workbench is excellent for use in a home workshop, but I would not consider it for heavy commercial use.
The model I purchased has two strong and useful drawers. Mine now holds woodworking chisels and Dremel tools.
This is an excellent unit for doing everything from model making, to DIY jobs needed for the house.
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the products and service. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
post great.fast service
16. januar 2026
Svar fra Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the products and service. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
Heater
Very pleased with my heater fast post highly recommend thank you 🙏
11. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the products and service. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
Excellent price on my new pillar drill…
Excellent price on my new pillar drill and free delivery within 48 hours. You can't beat service like that.
29. desember 2025
Svar fra Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the products and service. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
Excellent
Ordered on the internet, product came next day in perfect condition, no fuss . Good price , efficient service . Excellent.
2. desember 2025
Svar fra Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the products and service. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
Doesn't last
Bought a nail gun off amazon ,thinking it was amazon sales,used it 4 times bearing in mind only home DIY,then it broke,it didn't even last ,only after warranty was up,convenient, had a back and forth with both customer services, them and amazon,tool save charge for repair so that's more money in there pocket for a substandard product, cause it will probably break again, dont know why when you can see how many bad reviews they have had that they wouldntcwant to help customer more,seems as itsxa so called family run buisness
6. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Toolsave
Hi Graham
We are sorry you feel this way. We can confirm that you had contacted us on Amazon, way over the 1 year return period for a warranty repair. We feel a 1 star review isn't reflective of the service we had provided for you, after you demanding a refund for the item, without returning it.
There are number of factors that can contribute to a failed nail gun, not just with our brand, but with just about every other branded nail gun out there.
We did of course advise that you are able to return the item for inspection, and depending on what the issue is, MAY be chargeable. Please consider that we were willing to organise a repair for free at that point of contact, whilst you were demanding a full refund.
As you may be aware at the point of sale the item was not faulty, nor was this reported faulty within 30 days of purchase, or even within the 1 year warranty period.
We hope you can work with us to get this nail gun in working order again
Kind Regards
Lumberjack Tools
I’ve used this company a few times now…
I’ve used this company a few times now and each time I have been very pleased with the results. Exactly what I expect and delivered very quickly .
5. november 2025
Svar fra Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the service and products. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
Professional Team with expert delivery solutions
My order turned up as a fool-proof-super safe parcel.
Took great care about the parcel quality while travelling and the Customer Service is just exactly what you would expect when you are contacting a company with big names in partnership.
Thank you so much for all of your efforts!!
24. oktober 2025
Svar fra Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the service and products. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
Professional ✝️👍🏻
Friendly staff, very professional & Helpful. Great product & good quality. Highly recommend.✝️👍🏻
20. oktober 2025
Svar fra Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the service and products. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
Everything went smoothly
Everything went smoothly. Very fast delivery to N.Ireland. would definitely use this family business again. Well done
20. oktober 2025
Svar fra Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the delivery and products. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
Second time I've used Toolsave
Just bought my second item from Toolsave. Both times delivery was next day by DPD which is great. The items were the 2 in 1 bobbin sander OBS500, this is excellent at removing material both as a splindle and flat surface. the 2nd item was a workshop vacuum BDE1100 50L. The air pull on this device is brilliant, but be careful you will need to secure it to anything or it will start to move around a lot. So Toolsave delivers quickly and on time, I would recommend both devices ideal for the home workshop.
3. september 2025
Svar fra Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the delivery and products. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Lumberjack Tools
Lumberjack drill
Excellent service super fast delivery and the best prices on internet
1. september 2025
Svar fra Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the delivery and service. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Lumberjack Tools
Faulty equipment and terrible customer support.
I bought a Lumberjack planer from Toolsave but it was broken when it arrived. Unfortunately I didn't discover this until I set it up 2 months later as I didn't have the space before then. Toolsave charged me £10 for a replacement drive belt but this didn't fix the issue. I sent them videos of the machine running and they said it was fine, I had to point out to them that there was a bit clearly broken on the video and they then admitted the fault and told me to return it (which cost me £30).
According to their returns policy as I understand it, they should have sent me a replacement or refund but they didn't instead attempting to repair the faulty one and return it to me. Unfortunately whilst trying to fix the fault they managed to break another part, blunt both the blades and badly scratch the top surface of the jointer.
I complained again and they told me to return the planer which would cost another £30 plus £40 as they or the courier had damaged the box beyond repair and I would have to buy another box and bubble wrap to ship it.
Their customer support has been dismissive and generally inept. I've been trying to get this sorted for over 5 months, but they have refused to provide any assistance in returning the machine and constantly take days to reply to emails.
I would recommend anyone wanting a thicknesser/planer to try a different brand than Lumberjack, given the numerous 1-star reviews on Amazon (currently 21%) and my experience of the companies attitude towards its customers.
1. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Toolsave
Hi,
Sorry you have been having issues with your item and service.
After reviewing your order history, we can confirm that you received your item in January 2025. Five months later, you contacted us to advise that a consumable belt had broken, and we promptly assisted you in ordering a replacement.
Approximately three weeks after receiving the replacement belt, you contacted us again regarding a similar issue. At that point, our technical team requested videos and worked with you on several occasions to identify whether there was a fault. After a week of troubleshooting, we initiated a return-to-base warranty repair. In our communication, we explained that any replacement would be at the discretion of our technical/repair team.
We provided you with return details on 4th July, and your machine was returned to you on 11th July in suitable and secure packaging. You later reported blade wear and a broken part, in which we promptly offered to collect your machine free of charge, providing it could be safely packaged as our courier service cannot collect an unboxed item.
As a small, family-run business, we do our best to attend to customers as quickly and thoroughly as possible. While larger brands may not always offer this level of personal service, we pride ourselves on doing so. Please also note that while we sell through multiple platforms, including Amazon and eBay, Amazon reviews only represent a portion of our customer experiences.
We still hope to get this resolved for you so feel free to contact us.
Kind Regards
Toolsave
Good so fast
29. august 2025
Svar fra Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the fast delivery. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
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