AVOID Awful customer service, no regard for customer timeframes. Monday AM delivery confirmed Saturday and Monday morning, arrives at 315pm, two workmen stood waiting to put away on site, total waste... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The driver Joe from the Stoke branch of Tippers was excellent, very patient and tried his best to place the goods in a safe place. Joe was polite and the delivery turn round was impressive, only 1 da... Vis mer
This is my first time shopping at Tippers. I found their prices very competitive and their customer service was fantastic. I had missed an item from my order. I spoke to them and they were able t... Vis mer
I visited the Lichfield store this morning to enquire about a Calor gas canister. Your team were incredibly helpful. I’d particularly like to acknowledge John who was fantastic. He was so knowledgab... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Tippers is a Family run Builders Merchant providing quality building materials for trade and DIY in Lichfield, Tamworth, Kidderminster, Uttoxeter, Birmingham, Wolverhampton, Huthwaite, Rugeley and Nuneaton.
Kontaktopplysninger
Europa Way, WS14 9TZ, Lichfield, Storbritannia
- 01543 440000
- info@tippers.com
- tippers.com
4,5
Enestående
409 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Delivery on time
25. mars 2026
First time shopping at Tippers…
First time shopping at Tippers excellent service all positive! Would Highly recommend this company.
22. mars 2026
…click and don't collect.
Click & collect was not ready after receiving collection confirmation text.i was also stopped from leaving after an overzealous employee intercepted me even though I had receipts for what I went for.waited for 5 minutes while he had to check I had paid!.
23. mars 2026
Brilliant service
Brilliant service, everything ordered, arrived as planned. One item was damaged and getting an exchange delivered was so easy, straight forward and quick. Great job Tippers, and free delivery over £500 👍
22. mars 2026
Driver very polite and respected our…
Driver very polite and respected our property was a great help when delivering.
22. mars 2026
Ordered my patio slabs from Tippers today
Ordered my patio slabs today. Have had a nightmare building project so far so it's so nice to deal with people who do what they say they're going to do and are also helpful along the way. Thanks Ian Rock! Looking forward to getting the slabs laid.
14. mars 2026
Anmeldelse skrevet uten oppfordring
Great service and competitive prices
Great service and competitive prices. Delivery driver very friendly and helpful.
23. februar 2026
Would definitely recommend
Easy to order, quick to deliver. The sleepers we ordered are exactly as described. Good quality and great price. Would definitely use again.
22. februar 2026
⭐️⭐️⭐️⭐️⭐️
Best price and easy click & collect service
Great people to deal with
⭐️⭐️⭐️⭐️⭐️
25. februar 2026
Great company
Great company, excellent staff who are always helpful and the product range is amazing. I always use Tippers for any project I am doing
22. februar 2026
Delivered on time and in the right…
Delivered on time and in the right place so we could finish our job. Great service and a great price.
Thanks.
23. februar 2026
Sheet ply
Ease of ordering, delivered when i wanted it, top driver happy & courtious, what more could you want from a company
1. februar 2026
no delviery date was given
no delviery date was given, after we followed up, although we requested for 48 hours notice we were given only 4 hours notice, and since no reply came for the bleow email so we had to keep our cars at the road all day inconviencing our neighbours ( as we are located in a tight corner)
2 - only proforma invoice/quote was sent we need actual invoice for our records
3 - some of the wood (atleast 3 cuts of 1.6 metres have defects and are broken)
4 - although we requested the 45 mms be cut in two they were not
It was all done in a hurry we think - the man who dropped it off was in such a rush - but he has a picture of one of the broken pieces.
Edits
No email was provided for delivery
i asked if additional payment request for cutting could be sorted with office but it was not followed up with me
i do not wish to speak to the same person but a senior manager who can address these in a more diplomatic fashion and provide refund for the broken timber lengths
27. januar 2026
Svar fra tippers.com
Hi, thank you for your feedback. We’re sorry to hear you were disappointed with your experience.
Following a full review of your order and our delivery process, we can confirm the following:
Delivery notification was provided with 48 hours’ notice via email.
Our drivers are able to allow a reasonable amount of time on site; however, they are not able to wait while every individual length of timber is inspected before departure.
With regard to the additional cutting request, this could not be completed as the order had not yet been paid for. As standard policy, we are only able to process cutting services once full payment has been received.
If you would like to discuss this further, please contact Matt, our Timber Centre Manager, on 01543 440033, who will be happy to assist.
Kind regards,
Tippers Customer Service Team
helpful delivery driver
helpful delivery driver, only small issue was delivery by 12:00 didn't arrive till 15:00
22. januar 2026
Brilliant service
Brilliant service, very helpful and friendly,cheaper than your local DIY warehouse too.
5. februar 2026
Anmeldelse skrevet uten oppfordring
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