Tiny Land Anmeldelser 

1 647
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

They shipped the items in their toy boxes without any sort of protection or anything. Just slapped the label on the outside of the product box. Naturally, they arrived very damaged. Luckily the toys i... Vis mer

Vurdert til 5 av 5 stjerner

From beginning to end really great. Delivered in timely manner. Ease of putting dollhouse together and it really is such nice quality Our grandchildren love it!! Thank you

Vurdert til 5 av 5 stjerner

The play kitchen is amazing! It has so many features. I love nice extra touches like having curtains. My grandchildren absolutely love it! The box arrived from the carrier open (the carrier's fault... Vis mer

Vurdert til 5 av 5 stjerner

I purchased the Sweetwood dollhouse and the dolls but I accidentally typed my address wrong. Customer service was amazing in fixing the issues and making sure my package came in time for my daughter’s... Vis mer

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Informasjon om virksomheten

  1. Lekebutikk
  2. også i
  3. Lagerbutikk
  4. Teppebutikk

Skrevet av virksomheten

Tiny Land founded in 2014 with Neo and Cherie began to realize the meaning of the tiny land for each kid in their childhood. Tiny Land is aiming to share the passion for providing safe, high-quality home furnishings to the kids all over the world, and let the kids run on their imagination in their small territory.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 33 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(1 647)

451 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Amazing Customer Service and High-Quality Toy Kitchen!

Our children absolutely love the toy kitchen and fridge! Both pieces are incredibly well-made, sturdy, and look beautiful in our playroom. The fridge is not only a massive hit for imaginative play, but it also doubles as the perfect storage solution to keep all of their toy food items organized and off the floor.We did have a small issue with a few parts, but the company's customer service was outstanding. They were extremely kind, helpful, and shipped out replacements immediately. It is rare to find such great support these days. Highly recommend this set to anyone looking for a quality play kitchen!

22. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Customer service is the best

I bought the Popjoy Play Kitchen. The assembly instructions are very good, and the packaging of the pieces (especially the screws) is very organized. The quality of the product is very good. However, the set I bought had one missing piece that I found it wasn’t there when 80% of the toy was already assembled. I contacted customer service vía email on a holiday (thinking they might answer me on the next business day) and I got a response in less than 30 minutes. They were extremely helpful and ordered the missing piece to be shipped to me. Everything in less than 1 hour. In a holiday. That is OUTSTANDING customer service, a very rare occurrence in our troubled times. And for that they deserve 5 stars, period.

25. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

The bottom of the walker comes out too far

The bottom of the walker is too far under the handle, so when the baby tries to walk he trips over it. Not as well made as I had hoped. Things don’t fit together really well. I bought 2 and we had to get rid of both.

30. april 2026
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Svar fra Tiny Land

Dear customer,

We're very sorry to hear about your experience and appreciate you taking the time to share your feedback.

We understand your concerns regarding the walker design and fit/assembly quality, especially when safety and usability are involved. We’re particularly sorry to hear that you purchased two units and still felt disappointed with the experience.

We’d really like the opportunity to learn more about what happened and better understand the specific issues you encountered. Our team will reac out directly so we can investigate further and see how we can help.

Thank you again for bringing this to our attention.

Best Regards,
Tiny Land

Vurdert til 3 av 5 stjerner

I bought the whole set of kitchenette

I bought the whole set of kitchenette : fridge plus full kitchen. Everything worked great at the beginning. After a few days the fridge’s doors were not closing anymore after. So disappointed and frustrated. My husband tried to fix the issue and nothing works. So the doors stay open. Don’t buy the fridge not worth it.

29. april 2026
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Svar fra Tiny Land

Dear customer,

We’re very sorry to hear about your experience and understand how frustrating this must be.

This is certainly not the experience we want for our customers. We'd really like the opportunity to look into what happened and help resolve the issue as quickly as possible. Our team will reach out directly to gather a few details and better understand the problem with the refrigerator doors.

We appreciate you bringing this to our attention and hope we can make things right for you.

Best Regards,
Tiny Land

Vurdert til 2 av 5 stjerner

The products are very ascetically made…

The products are very ascetically made but not great quality given the fact that these toys are played with by children. Way too expensive to have cheap labels and packaging. Things need to be laminated or have sturdier packaging. For example, the beef and bacon come in packaging that will not last or be sustained after play. The paper labels don’t even stay stuck together.

27. april 2026
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Svar fra Tiny Land

Dear customer,

Thank you for taking the time to share your detailed feedback. We’re sorry to hear that the product did not meet your expectations.

We understand your concern that children’s toys should be able to withstand repeated play, and we appreciate you specifically pointing out the issues with the beef and bacon packaging pieces. Feedback like this is valuable because it helps us better understand where the product experience may fall short of customer expectations.

Our team would like to learn more about your experience and will reach out directly for additional details. We truly appreciate your feedback and the opportunity to improve.

Best Regards,
Tiny Land

Vurdert til 5 av 5 stjerner

Bought the adorable tent with sheer…

Bought the adorable tent with sheer curtains and star lights for my granddaughter and her cousins to play in and the kids spent the whole weekend in the tent! Delivered swiftly, very quick set up and also small enough to easily store. The kids, ages 3 and 6, all loved it!

27. april 2026
Vurdert til 5 av 5 stjerner

I ordered the tiny land mud kitchen for…

I ordered the tiny land mud kitchen for my granddaughter. It is perfect and she loves it. We did have an issue with the sink having a defect cut in it, so it leaked . I emailed with Ivonne in customer service and she was absolutely wonderful and so helpful . With providing her with the information and pictures , she ordered a replacement sink to be shipped out immediately. This was all done less than 8 hours after my original email . Tiny land not only has wonderful products , it has excellent top notch customer service - especially Ivonne !! Thank you - customer for life !!

20. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Chris

Chris, in customer service was amazing. I had a question about my order and Chris answered my questions immediately. Thank you. Great company.

18. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing customer service

Amazing customer service! I reached out to have some pieces I had broken replaced. They were supposed to be shipped in a couple of weeks. Since they didn't have stock of those pieces, they were kind enough to send a whole new train set.

16. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great product

Great product! Shipped fast and it’s so cute! Our little one loves his new kitchen! We’ve already gotten so much use out of it and it’s so sweet to see his imagination go wild.

20. april 2026
Vurdert til 5 av 5 stjerner

I ordered and did not realize the item…

I ordered and did not realize the item was a preorder. When I inquired about delivery time that was explained to me with a promise to prioritize my order when the item was available or an option to cancel. I chose to maintain my order. To my delight all 4 pieces of my order were delivered within 2 weeks. Ivonne was my customer service representative and she was amazing. Her communication was excellent and I was impressed at how engaged and caring she was. Based on this experience I will definitely order from your company again. Thank you.

12. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Warning: This Company Will Not Compensate for Lost/Stolen Items

To this day, Tiny Land still owes me $71.89 for the Tiny Land Teepee with Mat for Kids that I purchased on for my daughter’s birthday. They shipped the item to my apartment address but I never received the item. I emailed their customer service rep on April 4 asking for a replacement or refund and that individual refused to do either. Instead he/she told me to file a claim for the full amount with the shipping company UPS. I immediately filed a claim with UPS but I have yet to hear back from UPS about that claim. Instead, Tiny Land made me purchase the item a SECOND TIME at an additional $92.64. This time I received the item. The customer service rep at Tiny Land seemed to imply I was lying to him/her and refused to ship a replacement item free of charge. This whole thing seems sketchy and I question whether Tiny Land even shipped the original item or whether they were just trying to make me pay twice for one item (there were no photos taken to confirm it was actually delivered. When my Dad’s cremated remains were shipped to the funeral home, they took photos to confirm the USPS had actually delivered them.) I am a mother of two children and I will not be purchasing any more products from them because they stole $71.89 from me for a product that never arrived at my doorstep.

3. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Tiny Land

Dear customer,

We are truly sorry to hear about your experience and understand how frustrating this situation must have been, especially since the teepee was intended as a birthday gift for your daughter.

After reviewing the order history, we confirmed that the original package was marked as delivered by UPS in 2022, which is why a carrier claim process was initially recommended at that time. However, we understand that this did not provide the experience or support you expected from us.

We never want any customer to feel dismissed or unsupported, and we sincerely apologize if our communication made you feel that way.

Our team will be reaching out to you directly to further review the situation and work toward a fair resolution. We truly appreciate you bringing this matter to our attention.

Best Regards,
Tiny Land

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