LuckyGem - 700% jusqu'à 4 000 € + 700 TG Anmeldelser 

tried to deposit from the car outside a supermarket, three bars of signal, nothing exotic. cashier loaded. card form loaded. hit confirm and it sat on processing for four minutes before failing with no code at all. the money left the account anyway and came back on the thursday. did the same thing at home on wifi that evening and it went through in six seconds, so it is not the card.

the promo email arived after the offer had alredy expired. bit pointless.

whats the point of a bonus you cant withdraw and cant convert? genuine question.

put the payout in before the school run, it was still pending at bedtime.

Case 82461 has been open since the 5th. every reply comes from a different name and every one of them asks me to confirm the same card details, and the £130 payout still has not moved

payout policy page.

two working days.

reality, eight.

no note, no apology.

logged the £150 withdrawal on the 4th, went away for a long weekend in wales, came back on the 8th to find it had been cancelled and returned to my balance with no note

autoplay. set for fifty spins. stopped at nine.

no message. set it again.

stopped at twelve.

the setting says stop on feature is off and it stops anyway, and theres nothing in the help pages about it.

phone. live roulette. stream drops to audio only. reconnects. drops again. three rounds played blind because the video wouldnt come back and the bets were still going through. no way to pause it from that screen either.

wrote in on the sunday evening with the ironing board still up in the corner.
one question.
why was a £90 cashout reversed back to the balance without a message.
the answer came on the wednesday.
it said cashouts can be reversed for a number of reasons and listed four of them, and not one of the four fits my account.
asked which of the four.
no answer to that yet

four days on a £50 withdrawl. no movment. no email.

the lobby says 1200 games... the filter says 840... the provider pages add up to about 790. three different numbers, all on the same site, none of them explained anywhere. it is not the biggest problem here but it does set the tone.

same slots. same lobby. nothing new.

Sat down after work to play the one game i had been looking forward to and found a banner saying THIS GAME IS NO LONGER AVAILABLE IN YOUR REGION. no email, no warning, and it was there in the lobby on the friday.

second deposit bonus. advertised 100%. credited at 50%. no note, no correction, nothing.

graphics good, loading not, and a minute to open a slot ruins it

the app is faster than the site at everything apart from the cashier. slots open in two seconds. the cashier takes twenty and fails about a third of the time, which it never does in a browser