Could not remember my log on details and my attempts to reset locked me out completely. Emailed customer services who responded within minutes and had it all sorted and working perfectly with two emai... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Staff are friendly and so helpful, even if they can’t do something they will explain alternatives.
Shocking service - disgusted. Having tried to buy ok a carer ticket for Comicon (with plenty of notice) - I fill in all the needed details - tell them about the date if event (as... Vis mer
I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Kontaktopplysninger
Monarchs Quay, L3 4FP, Liverpool, Storbritannia
- 03448000410
- customerservice@ticketquarter.co.uk
- ticketquarter.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 38 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Really pleased with the speed at which… the quick reply via email
Really pleased with the speed at which my email query was dealt with, especially on a Sunday. Thank you. 👍🏻
The service was great from the getgo
The service was great from the getgo, each enquiry was dealt with immediately so a successful conclusion was arrived at...keep it up guys!!
Communication
All emails have been answered very promptly but my first query was left unresolved - putting the onus on me to remember to sort it nearer the time of the performance, which I did and has now been resolved very quickly indeed
Excellent Customer Service but Website Issues
Issues with website (hence loss of a star) but excellent customer service on contacting and ordering through the phoneline instead
Outstanding, efficient, fast Customer Service
My queries were literally answered immediately. I emailed a few times and the response came straight back. Everything was clarified for me to my full satisfaction. I can’t rate the customer service highly enough. Thank you very much! Highly recommended.
Contacted as was unable to use greatickets…
Contacted as was unable to use tickets due to illness so contacted them to see if could gift them to someone else to use.Contacted me back with in the hour with the answer.Impressed with the efficiency and politeness.Would recommend them to anyone.
We had to reschedule an event due to a…
We had to reschedule an event due to a serious illness in the family.
It was rescheduled to our requested date by return - excellent thank you!
Fast efficient service
I messed up and put an incorrect email address on my order. As I result my e-tickets did not arrive. I contacted customer services by email on a Sunday and by mid morning the next working day it was all sorted. Could not ask for better.
Excellent service
Excellent service! The date changed for the show I booked and the tickets were automatically transferred over to the new date. Prompt reply to my query and quickly resolved, making it stress free for me! Many thanks 😁
Amazing and quick service
Amazing and quick service. I wanted to reschedule my ticket and was not sure of the procedure. But the customer service team was very quick to respond. Appreciate it.
Quick reply to my email assuring me…
Quick reply to my email assuring me everything was correct. Great customer service.
Rheanne was lovely and very pleasant
Rheanne was lovely and very pleasant. She helped me and waited for me to talk on my iPad.
Not happy
I booked 4 rather expensive tickets in February for an event on July 12. The confirmation promised the tickets would be sent 7 days before the event. When nothing arrived, I contacted the customer service, as advised. They responded fast - but only told me the tickets would be sent within the next 24 to 48 hours. In the end, they were only sent on Thursday afternoon, not even two days before the event. Which sounds more than a bit disorganised to me.
Excellent
I have booked tickets for various concerts & events through Ticket Quarter. Their Website is clear & easy to use. Any problems I have encountered have been sorted straight away
Reassuring experience
I received a swift and reassuring reply to my email concerns about my tickets for an upcoming event. Many thanks to Julie
Amazing service
Amazing service! Emailed them this afternoon and received fast responses on my ticket issues. Thank you so much!
quick and simple phone call to upgrade…
quick and simple phone call to upgrade photo shoot for comic con all done in a couple of mins
thank you
Amazing customer service experience
Amazing service, I booked for my husband and I as a present for his birthday but yesterday I realised we were not seated together!
I emailed customer service, to see if they could do anything not really holding much hope, but thought it was worth asking, and within a few hours I’ve had an email confirming our new seats sitting together.
Thank you so much ☺️ excellent service
Very helpful with all my enquiries and…
Very helpful with all my enquiries and tickets came by email on time
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








