I’m never shopping here ever again! One of the most frustrating experiences I’ve ever had after shopping online with them. There has been absolutely zero customer service with no response to any of my... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Sent me used shoes. Customer services is non existing and unhelpful. Still waiting for the second order which is over 10 days old now. Can't get any information from Throwback. Will never order shoes... Vis mer
One of the worst experiences i have had shopping online. No reply to my emails ad an order that has not shipped in 3 weeks. I finally got one update and shows items that I bought have been removed wi... Vis mer
Pretty disappointed of the lack of interest shown to the FIBA played in Sydney in store this weekend and the lack of womens, girls clothing available in store. We flew in from regional nsw to catch th... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Everything Basketball. Stocking a plethora of hard court-approved staples including the likes of Mitchell & Ness, Adidas, Nike, Spalding and much more!
Kontaktopplysninger
81-83 Oxford St, 2010, Darlinghurst, Australia
- info@throwbackstore.com.au
- throwbackstore.com.au
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The shipping was very quick
The shipping was very quick, however the customer service on trying to return the shoes has been extremely frustrating. None of my emails have been acknowledged and the return order was still pending approval after a week (9 days). Not to mention you only having 14d to return them.
slow business
i ordered my way of wade 10 cherry blossoms and ive still yet to receive it this is absolutely atrocious I've ordered on the 31st of July exact and yet its been over a month over the the expected shipping date - DO NOT ORDER FROM HERE
After four weeks I’m still waiting to…
After four weeks I’m still waiting to hear about my return. Haven’t had replies to any emails over this time either.
Fast shipping
Very fast and effective shipping. Ordered sneakers Thursday night and they were delivered on Monday afternoon in Melbourne from Sydney. Awesome
Throwback had a large variety of some…
Throwback had a large variety of some of my favourite brands and types of clothing as I am a huge basketball fan, but the one thing I wished you guys had was getting ja 1s day 1back in stock. So when are they going to be back in stock?
Throwbacks Amazing Experience!
When my Gma and I walked into throwback we were greeted warmly by Lee, who did the greatest job we could ask for. We had a small budget but big help. With a wide variety of their clearance sale we were able to get 2 jerserys and a funko pop for 180$. Lee had only one week of experience yet it felt like he had worked there for years. We ended up spending more then an hour in there deciding. Overall you have earned life long customers, Cant wait to come back soon and spend more.
Great staff and service
Great staff and great knowledge of brands, super patient with my children
Thanks guys
Happy customer
It's so hard to get certain items in Golden state warriors and especially at a reasonable price. I've purchased a few items now from this company for my son and I highly recommend them. On point with updates of purchase/delivery and the quality of the product / condition is the fantastic.
I initiated a return request for over…
I initiated a return request for over two weeks and I am yet to get an acknowledgment not even to talk about when my credit will be returned.
App strategy preventing referral sales
App strategy preventing referral sales. I send a screenshot from Throwback store app of a pair of shoes to friend. Friend says where can I get them. I go to a search web for throwback store, get a link, opens the app. App does not have share. Too hard, go throwback store competitor, find the shoe, send the link. That's a sale you didn't get, not through lack of trying on my behalf.
It says free shipping on orders over…
It says free shipping on orders over $150 but when I go to check out it still charges $40. $40 for shipping!? Such a joke
The shop and the shoes and your new…
The shop and the shoes and your new shoes and ur hats
Socks is both Left foot. Disappointed
I ordered Lebron NXXT Gen & 1x Elite Socks but apparently the socks is both LEFT foot. Very disappointed with this.
Poor after sale service
Ordered a pair of basketball shoes a week ago. They still have not shipped the order nor do they respond to any emails or phone calls. There has been absolutely no communication from the store after ordering. I start to suspect this store is a scam!
Scumbags
I never received my item after almost two months they replied saying they would look into it three weeks ago, I’ve sent three more follow up emails and now they are just ignoring me. Disgusting company took money and doesn’t want to rectify the problem. I will be going to consumers affair if they don’t resolve with in a week
poor customer service and communications
Bought air jordan 1 low on line. they were faulty in manufacture as side had something protruding into my right ankle. shoe is unwearable after 10 min. customer care (don't care) were not interested in dealing with the problem. Made a complaint to Amex who are following up. will also go to consumer affairs. I emailed company but they don't respond. No telephone number listed.
Would avoid this company. Why buy from them when there are so many others with excellent customer service.
I bought the same thing twice want to…
I bought the same thing twice want to know if I can get my money back and cancel 1 off my orders
Throwback are awesome to deal with
Throwback are awesome to deal with. Always trouble free. 5 stars all the way
Throwback are local to me
Throwback are local to me - we have shopped online and in person - Trust is High !
i stayed up very late to try and get my…
i stayed up very late to try and get my favourite shoe and got it ordered, my order got canceled the next day i am absolutely devestated i was waiting for this release for years and was over the moon when i got it, this has single handedly ruined my year, i dont know what i am going to do and how i will keep living knowing i missed this, absolutely tragic i may have to pursue a lawsuit on this matter,
angry regards
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