Thrillcoins Anmeldelser 163

Customer service is quick and effective. Awesome vip host!

Customer service is quickly and efficiently responsive and helpful. Redemption speeds are great for the business. Usually an hour or two. Games have a great selection. No complaints.

I am pleased with playing Thrillcoins! I was able to redeem the first day I played. Any questions or curiosities I had, I was able to start a chat with the support team and they promptly and helpfully responded. Very friendly and thorough! Once I was approved for redemption, it really was instantly deposited into my account. Well done, Thrillcoins!

Everything about this place is pretty standard besides redemptions. Redemption is capped to $100 at a time and processed once a week at best. So yes a $5600 balance requires no less than a year to redeem in full. Personally I've received $200 of a $4500 balance in about 24 days. I'm currently 35 years old but I look forward to reporting on the completion of my full balance redemption in 2028. I truly wish I could share the complete lack of clarity, reason, and justification for the above processes provided by customer support. But long story short their mission is to delay and deny redemptions and there is no alternative approach that can improve the chance of a successful redemption and they understand and are sorry for the frustrating experience but tough luck.

Plenty of great games. I had a bit of trouble with the verification site used, but customer service quickly helped me with the verification. I received my redemption in just a few hours! The quickest response time I’ve received from any site’s customer support team!

If I could put zero stars that is what they would get. DO NOT DEPOSIT OR SHARE YOUR IDENTITY ON THIS SITE. Be very careful playing on ThrillCoin casino. My sister & partner had a terrible experience trying to redeem their winnings. After submitting everything they requested, they kept saying my identification was “under review with compliance” and stopped responding with any real updates. It feels like they delay payouts and leave players waiting indefinitely with no resolution or communication. Customer support gives the same repeated answers and never follows through. I would strongly advise others to think twice before depositing money on this site if you expect fair and timely redemptions.

If only I could give zero stars. Worst redemption process ever. They claim to be instant, ha… good luck. I requested a redemption and waiting over 12 hours for them to cancel it. And they don’t even tell you it’s canceled. After 24 hours I was able to redeem 600 of the 1600 I tried to redeem. Every following redemption I tried to make was almost immediately canceled in their end. Stay away from this casino!!! Absolute joke. Support is responsive but absolutely useless. Just canned responses(most likely what they’ll leave in this comment) about their procedures being subject to further review(bullshit). I’ve played dozens of SC sites and I would absolutely never deposit another dime on here, which is a shame, I’d like to play here but if I can’t redeem, what’s the point?

Me new favorite casino, great selection of games and instant cashout to my debit card, plus In the chat the great natalie miller helps me out with bonus codes ,shes great at her job too ,I highly recommend thrill coins

Thrill coins is one of the best casinos I’ve downloaded thus far.. Customer service is A+ and the selection of games is fantastic. Redemption speed is top tier! Thanks ThrillCoins!

If I could give them 0 stars I would. I verified my identity before purchasing to make sure redemption would go smooth. It did not. They needed pictures of my card and a selfie holding it. Their instant redemtion turned into 4 hours of me asking them when I could redeem, after reading all the reviews I decided to just play through my balance, and close my account. Do NOT play on this site. They will not pay you, they want you to grow impatient and go back to playing til you lose. They will offer you promo codes as if this horrible experience can be remedied by a discount on a purchase? I hope to see them shut down soon.

Thrillcoins is by far the best social casino in the industry hands down.
Ever since sign up, I have felt prioritized and valued as customer. Redemptions are quick and customer service is great to deal with. Keep it up Thrillcoins!

Great customer service. I have had a few issues with my account and customer service is always so friendly and helpful. I love this site!

Erika was awesome! If you have an issue you want her to be the one you talk to about it!

***EDIT***
ZERO STARS
10 hours later, still no payout, just runaround runaround from customer support. DO NOT RECOMMEND

Now over the 12 hour mark, no progress made, same textbook answer given. Funny enough though they continue to advertise games for me to try and actually have the nerve to ask for a 5 star review. Like, what😂🤦

Nice platform with variety of games. Quick and easy redemption process. Great customer service.

Truly instant redemption time! once you verify your purchase and reach out to live chat it takes like 3 mins. Super quick and a great variety of games, I will be back!

Great customer service. Friendly and right on time.

I won over 600$ and had my account verified prior to winning so that there would be no issues if or when I won enough to redeem. So when I got the chance for a redemption request there were issues with verification of payment but not before I had won anything. And then every request was denied only until I had played almost all but 100$ of the 600$ winnings did they finally let me get my redemption but only for 100$. Took several days and I got fed up so started playing the winnings hint as to why I only had 100$ left of 600$ winnings. I was and am truly upset with the way the process was and how many times I had tried contacting support about my redemption. It came in but not the amount i had planned and on top of that it wasn’t instant until they got back 500$ with. Sorry if it is hard to understand the concept of my post.

I love to gamble and they have a very large selection of games. The customer support is also great. Always willing to answer questions and help any way they can. This review is for thomas duckworth.