Good products at good prices, well-packaged. The only disappointment is the extent of the items in the Thompson catalogue that are back-ordered and unavailable for lengthy periods of time. I realize... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Thompson has the premier brands, but what keeps me coming back are the numerous, more affordable (but very satisfying) sticks they offer. Not every one is a winner, but trying something new has lead... Vis mer
Overall Thompson sells a good product. I’ve been a member over 50 years but have seen a decline in quality with an increased pricing. One of my standbys are the Dominican Madura amigos. They have show... Vis mer
Well since you’re asking. My shipment was delayed. Upon opening the cigar box I noticed that all of the cigars were “HOT” and the $2.00 you charge for a signature upon delivery that doesn’t happen, th... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Thompsoncigar.com has a wide variety of premium cigars online. Shop 90+ rated cigars to affordable cigarillos. Read reviews and discover deals and shipping offers on your favorite brands, humidors and accessories.
Kontaktopplysninger
Hangar Court 5401, 33634, Tampa, USA
- thompsoncigar.com
4,3
Enestående
825 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
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There was a mix up regarding my age
There was a mix up regarding my age. I am 79 years old. I sent my website and my passport. It was not good enough until I called to complain.
22. august 2026
HOT cigars
Well since you’re asking. My shipment was delayed. Upon opening the cigar box I noticed that all of the cigars were “HOT” and the $2.00 you charge for a signature upon delivery that doesn’t happen, there’s been a few times when the cigar package has been dropped off at my front door with NO signature required. So late delivery, HOT CIGARS ( which is very bad) and I hope they don’t dry up, no signature. What’s your honest opinion?
22. august 2026
Punch Classico 5 pack.
horrible wrapper. split and separated. Ash was totally uneven.
22. august 2026
Svar fra Thompson Cigar Company
Thank you for your honest review. We sincerely apologize that your experience did not meet your expectations.
We would appreciate the opportunity to learn more about what happened and to work toward a resolution. One of our Resolution Specialists will be reaching out to you via email to discuss your concerns and determine the best way to address the issue. Our goal is to ensure your concerns are resolved and that you continue to feel valued as a customer.
Again, we are very sorry for the frustration and inconvenience this situation has caused. We value your feedback and appreciate you bringing this matter to our attention. We look forward to the opportunity to make things right.
Thank you for your patience and understanding.
Package was delivered to my old house
Package was delivered to my old house. Agent replaced it easily and without interrogation. Great service
21. august 2026
cigars arrived timely good condition.
22. august 2026
Great service from Perla
22. august 2026
2 deliveries were wrong in a row
2 deliveries were wrong in a row. This last one was bad enough that I canceled my account. 4 cartons of what I didn't order.
THAT'S ENOUGH FOR ME!
22. august 2026
Svar fra Thompson Cigar Company
Thank you for your honest review. We sincerely apologize that your experience did not meet your expectations.
We would appreciate the opportunity to learn more about what happened and to work toward a resolution. One of our Resolution Specialists will be reaching out to you via email to discuss your concerns and determine the best way to address the issue. Our goal is to ensure your concerns are resolved and that you continue to feel valued as a customer.
Again, we are very sorry for the frustration and inconvenience this situation has caused. We value your feedback and appreciate you bringing this matter to our attention. We look forward to the opportunity to make things right.
Thank you for your patience and understanding.
I’ve been a customer for over 20 years…
I’ve been a customer for over 20 years and my orders are always on time. Their prices are fair and their customer service is f
Great.
22. august 2026
I had a fine experience with all the…
I had a fine experience with all the agents but UPS kept sending my order back to all the agents helping me chagrin.
20. august 2026
Great offers and quick delivery!
22. august 2026
Fast delivery and good price.
14. august 2026
all was good but i order the light…
all was good but i order the light wrappers & got he Maduro
22. august 2026
The last order I received was soft
The last order I received was soft, as if they were too moist
22. august 2026
Great service and price
Great service and price, also all ways shipping is on time, just love this company!!!!
22. august 2026
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