This is a totally fraudulent company. They show a picture of a nice looking family, supposedly living in Palm Beach. What I received is nothing like what I ordered. It’s very cheap smock looking ve... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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horrible quality, poor sizing comparison on shoes, shoes came with no box in clear plastic bag with shipping label, misleading website, product took a very long time to receive as it came from oversea... Vis mer
Thank you for contacting me! Delivery was fast! Unfortunately, the set didn't meet my expectations It's too big for the size and material looks totally different on the picture. Can I get... Vis mer
This is a scam site. There is no such thing as"family.". If you order from them, you will receive a facsimile of the dress. I ordered a dress with button down front. What I received was a polyester... Vis mer
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Buyer Beware! Chinese junk- difficult returns
Items ship from China and are of seriously poor quality. The fine print says that if you return, you pay shipping back to China.
Dresses are 100% thin, slick, plastic like material with directions to wash carefully and dry flat! This is polyester?? Most polyester is indestructible. The sandals are reinforced cardboard, with emphasis on cardboard- similar to dollar store items.
They encourage people to keep the clothing & accept a 10% refund instead of returning- so you buy $150 worth of junk, they give you $15 back and you have spent $135. on items for Good Will. I will pay the $50 to send back to China and get $100 back. But they warn you “if approved” and will take another month. If they fail to approve my return, I will dispute charge with my bank.
AVOID the scam.
Update- I mailed return today. Their policy says to use same shipping company, but it is not available customers. Google said USPS most economical. The pkg was 2 lbs 9 oz- could get tracking for $48.50, but tracking stops at customs, so I paid $75.25. That is half the cost of the merchandise. However, still better than the $15. Offered by Wilson. And it makes me happy that they are not pocketing it.
Again- tell your friends- AVOID this scam.
Received a Completely Different Dress Than Advertised
I ordered what was advertised as an elegant, asymmetrical white maxi dress from The Wilson Family Palm Beach after seeing their Facebook advertisement. Before placing my order, I reviewed their website, which gave me the impression I was purchasing from a Palm Beach, California-based company.
The day after ordering, I received tracking information showing my package was shipping from China, not California. I immediately contacted customer support and requested that my order be canceled because this was not what I believed I had purchased. My request was ignored, and the order was shipped anyway.
When the dress arrived, it looked nothing like the dress advertised. The advertised dress featured an elegant one-shoulder draped design with a wrap-style silhouette. The dress I received was a plain, straight-cut white maxi dress with a completely different design, fit, and appearance.
I immediately contacted customer service, provided comparison photos, and requested a refund. Instead of accepting responsibility for sending an item that was materially different from the one advertised, they insisted that I pay to ship the dress back to China at my own expense.
This is not a case of changing my mind or ordering the wrong size. The item I received was simply not the product that was advertised.
After days of back-and-forth emails with no meaningful resolution, I had no choice but to dispute the charge with my bank.
Based on my experience, I cannot recommend this company. I encourage anyone considering a purchase to carefully research the seller, understand where the items actually ship from, and review independent customer experiences before ordering.
I can't believe I actually had to give…
I can't believe I actually had to give them a star. Can we go negative Stars? This whole thing is a giant scam the clothes are absolutely atrocious and now they want to charge me the cost of one of the dresses to ship it back to China when it came from Melrose Park in illinois. Did I mentioned that the clothes are horrific? They don't look anything like the picture they are paper thin you can see your underwear through the fabric. The whole thing is a giant scam do not buy from this company
Just received a dress that I ordered 3…
Just received a dress that I ordered 3 weeks ago. Opened the package which came from China. When I took out the dress it was a cheap gauze piece of shit that I wouldn't wipe my dogs ass with. WARNING : This company is a scam and the pics online of this store and the family that runs it is fake.
Caution - Be sure you read the return policy at CHECKOUT.
The purpose of this review is to alert customers to the “Return” policy
I ordered three dresses which arrived about three weeks later from China. The dresses were made of cheap synthetic fiber which I was allergic to.
When I contacted The Wilson Family I encountered what they consider a “ fair” return policy. “ All returns must be sent back to the warehouse in China …. usually costs between $29-45 USD …or replacements can be sent … with small shipping fee …. or you can keep the items for a 10% refund or 50% credit… returns without prior approval cannot be processed… international returns generally take up to 35 days.. refunds after package received and inspected.”
If the poor quality of the 3 dresses I received each costing $69.99 is an example of most of the items available, I will not be patronizing this business again.
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