Lovely mattress, but a very frustrating experience as a customer. Dispatch is 7-10 working days but despite asking numerous times by email and via support ticket, no one could give me an estimated del... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Wanted a new mattress for my 31 year old cot which is quite large. Ordered from this amazing company a bespoke mattress, protector and organic fitted sheet. Had email confirmation of order very quickl... Vis mer
I wanted a mattress for my children’s cot which is 31 years old as My son and Daughter in law are expecting a baby in August. I measured the cot and ordered a custom mattress, organic fitted sheet and... Vis mer
Easy ordering, even with bespoke sizes. Various options for every purse. Fast manufacture and delivery. Online chat available to assist if required, pretty much 24/7. Communication excellent. Only... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Makers of premium quality, cot mattresses & 100% organic baby sleep essentials. Our sumptuous & well-supported mattresses have been expertly designed to ensure that your "Tiny Sleepers, Make Big Dreamers!" Made in England.
Kontaktopplysninger
Storbritannia
- thetinybedcompany.com
4,3
Enestående
177 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amazing customer service
Amazing customer service. Super fast delivery and high quality.
18. januar 2023
Svar fra The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Everything excellent!
27. januar 2023
Svar fra The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Svar fra The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
The best mattress ever
The best mattress ever! No nasty odour, all natural and high quality! Thank you!
6. januar 2023
Svar fra The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Great mattress
5. januar 2023
Svar fra The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Really good quality mattress
Really good quality mattress. Baby wouldn’t sleep well in cot with mattress supplied but loves sleeping in it now. So comfy n doesn’t make him sweat.
9. januar 2023
Svar fra The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Amazing customer service
Thank you to the people at The Tiny Bed Company for making my mattress experience amazing.
They’ve helped me get the answers to all my questions and sort them out. Such professionalism and care for customers. I will definitely buy from them again.
14. desember 2022
Svar fra The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
An absolutely wonderful company with a…
An absolutely wonderful company with a really helpful customer service team.
I'd thoroughly recommend them.
14. desember 2022
Svar fra The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Quality products
We ordered a made to measure cot mattress and a cot mattress cover and have been delighted with the products,and the quality,also the service. Thank you
29. november 2022
Svar fra The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Good quality British made mattress.
Delivered earlier than anticipated. Good quality British made mattress. It was well packaged & perfect for our grandson’s travel cot.
22. november 2022
Svar fra The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Great quality and very helpful team!
Perfect for made to measure sheets! Quality is really great and Amy has been fantastic helping us out with some delivery issues. The teams really cares about client satisfaction!
10. november 2022
Svar fra The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Superb! Couldn’t have been better.
I can’t recommend The Tiny Bed Company enough! Superb quality mattress. The Customer Service team really went above and beyond when I ordered the wrong size by mistake, and prioritised my order when I was nearing due date. Wouldn’t hesitate to recommend to others.
7. november 2022
Svar fra The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Great range
Great range of cot covers to fit specific next to me, lovely quality and great communication.
15. november 2022
Svar fra The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Great customer service + products
They accidentally sent us the wrong size, but contacted us pro-actively to set things right. Very impressed by that level of customer service. Materials feel nice as well!
20. oktober 2022
Svar fra The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Excellent quality - easy to order
Mattress needed for a 34yr old Silver Cross cot being handed down. Off the shelf mattress sizes wouldn’t fit !! Very easy to order, excellent quality, exactly as ordered, kept informed and delivered within timeline promised - definitely recommend.
5. oktober 2022
Svar fra The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Product ok but long delivery
The item took more than a week to dispatch which in this day & age is very long. I also hadn’t appreciated the item I was ordering wasn’t branded but in the seller’s own packaging, the quality seems ok however.
19. oktober 2022
Svar fra The Tiny Bed Company
Thank you for taking the time to review our products. I am sorry that you were a little disappointed, however we hope the below provides you with some further understanding of our products and services.
1. Our standard dispatch times are 7-10 days from ordering, this is clearly marked on our product listings. The reason for this is that all our products are made in-house to order to ensure the highest quality and maximum freshness. As a company we do not like the idea that new born babies could be sleeping on products that have spent long periods of time in warehousing etc..
2. All our products are under The Tiny Bed Company Brand only. We manufacturer our own range of high-quality nursery mattresses and essentials, we do not stock other brands. This again is mentioned in our product listings and footnote on our website.
We take customer service and happiness very seriously at The Tiny Bed Company, which is reflected in our other customer reviews, so I hope this provides you with some comfort in your recent purchase.
Amy Barnard
Customer Experience
Great quality and quick delivery
I purchased a baby cot bed mattress, the website was clear and easy to use. The mattress arrived in less than a week and is of great quality and a perfect fit!
10. oktober 2022
Svar fra The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Excellent service and lovely product
Excellent service and lovely product. Thank you.
17. oktober 2022
Svar fra The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Great quality
Not had to use the mattress protector purchased yet, but the quality of the product looks great.
17. oktober 2022
Svar fra The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Svar fra The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
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