Ordered at 9:30 PM on thursday, realised I had ordered 1 incorrect item, emailed them at 9:45 PM, received a reply from Izzy at 9Am friday morning, who helpfully modified my order to the correct item,... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The delivery timescales were excellent and the company was spot on with its information. The products themselves (brushed brass switches and sockets) were not great quality and don't look half as... Vis mer
Very poor company to deal with. returns policy is the worst. First you have to apply for permission to return an item, then once permission granted they email telling you so and to wait for further in... Vis mer
I ordered Nexus sockets and light switches. Excellent competitive price with free delivery from The Switch Depot. I have installed them and they look great. No hassle transaction through shop pay. Del... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Here at The Switch Depot we believe that quality doesn't have to mean high prices. That's why we have teamed up with leading brands such as BG Electrical and Varilight to provide you with the best decorative switches and sockets for your home.
Kontaktopplysninger
Unit 2 City Estate, Corngreaves Road, B64 7EP, West Midlands, Storbritannia
- Hello@theswitchdepot.co.uk
- theswitchdepot.co.uk
3,0
Middels
51 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Terrible customer service
Terrible customer service. Does not respond to emails! No way of contacting to speak to an actual person.
30. oktober 2023
Really reasonably priced and well made
Really reasonably priced and well made. Always a worry buying online but these surpasses my expectations.
8. november 2023
Company took a week to even dispatch…
Company took a week to even dispatch the order. One of the light switches happened to be faulty from day one. Have returned the item via dpd and had confirmation of their receipt, and have been ignored since. No replacement switch, no refund, not even a reply to many an email over the last 3 weeks. If you want a decent honest service, go elsewhere and avoid these rogues! Looking at others feedback I’m not the first person this has happened to sadly
29. juni 2023
Good communication regarding delivery…
Good communication regarding delivery when item was out of stock. Easy to use website.
17. juli 2023
Exactly what's on the tin
exactly what's on the tin, description accurate and efficient delivery
2. juli 2023
2 weeks, still not despatched
Ordered over 2 weeks ago, items have still not been despatched, which has caused delays in building work.
No longer getting a response from customer services. Have requested a refund, but suspect I may have to go to the bank.
26. april 2023
Anmeldelse skrevet uten oppfordring
Customer Service
Tried contacting the company as I had omitted a couple of items but to this day no one has got back to me. So not a very good experience.
17. april 2023
Great choice and quick service
5. april 2023
Excellence customer services received…
Excellence customer services received from the company
16. januar 2023
Excellent
I am very pleased with the sockets that I ordered from The Switch Depot. The ordering and delivery process went smoothly and I got them for an excellent price.
16. januar 2023
Excellent customer service I'm so great…
Excellent customer service I'm so great full.
11. januar 2023
Happy to use this Company again!!!!!
My overall experience was very good. There is no telephone number ( that would be useful) so I had to email a request about when my order would arrive. I sent an email and was very happy to received a speedy response.
I would definitely use them again!!
9. desember 2022
Easy order service plus items delivered…
Easy order service plus items delivered with no problems 👍
25. november 2022
Easy buying experience
Easy buying experience, timely delivery, good quality switches.
2. desember 2022
Great price
Great price, true to images on line, arrived within the timeframe stated
25. november 2022
Light switches
Easy ordering. Arrived within a couple of days. Not the cheapest online but value for money. Would order again from here
21. november 2022
The item arrived promptly and met with…
The item arrived promptly and met with my expectations. Very pleased. Thank you
9. november 2022
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