The Storage Team Anmeldelser 

I have been storing my property with The Storage Team for quite a few years. My property is in good condition and I feel confident that it is in safe hands. The staff are always ready to help and they are very polite and professional.

We have had excellent service throughout
from The Storage Team, the staff always helpful and professional. We have confidence our effects are stored securely, and access to the storage is very good.
Dr Earl Haworth

The staff in Leeds are friendly, professional, helpful and really kind. It has been a great experience for me! Absolutely fantastic service guaranteed! I highly recommend!

We have just taken 2 large units at the Winsford branch and the support in getting set up through to any help needed at any time has been outstanding. The facility is fairly new, kept spotlessly clean and has great amenities to support businesses and staff. A bright and vibrant unit with amazing staff to work with.

I stored my belongings here and had a great experience from start to finish. The facility was always clean, well-maintained, and felt very secure, which gave me real peace of mind. Accessing my unit was easy and convenient, and the overall process was smooth.

The staff was friendly, professional, and helpful whenever I had questions. It’s clear they take pride in running a reliable operation. I was very happy with my stay and wouldn’t hesitate to use this storage company again in the future.

The Winsford Storage Team are brilliant we found ourselves needing a storage locker when we moved to Greece Clare was fantastic providing all our options so we could make an informed choice as to what size we would need to store or stuff.

The lockers are very clean and this gave us confidence our stuff would be dry.

We have only ever dealt with Clare and we would strongly recommend her should you ever need a locker.

Well done Clare and thank you so much for your time and patience Georgina and Richard Lockett

What an Excellent setup this is, Excellent customer service you receive, Excellent affordable prices. The whole experience with the Storage Team, was simply First class, very friendly polite staff, who go the extra mile for there customers. Would highly recommend & Would definitely use you again. Absolutely fantastic service guaranteed. Thank you so very very much to The Storage Team XXX

Excellent value for money storage!

Excellent Service (St Helens Branch)

Absolutely amazing staff I have upgraded to a larger unit, Donna & Debbie couldn’t made the move any easier. The friendly welcome you get whether you are a new or existing customer is second to none. Thank you.

Erica was great in helping me source a suitable storage unit!

I have used The storage Team before but this time it was an actual emergency and they went way out of their way to accommodate my situation and I can not thank everyone at the storage team for their help at really bad time.
I will recommend them to my family and friends anytime

Been here for around a year and have not had a single problem with staff always very helpful and kind

Brilliant staff, Ellie made it so easy for me. Easy to access facilities and the encouragement is just easy to move around!!

The great team and easy to use smart entry app available to gain access to the Gainsborough facility.

Been storing with them for about a year now, great staff and super helpful when I needed to transfer my unit. Have recommended to my family when they are ready to store for their house move!

Brilliant team and great facilities

Fantastic place for storing my goods, plenty of sizes and options to choose between at affordable prices.

Preloved Sports have used Storage Team York for ages and they are always really helpful and accommodating nothing is too much trouble.

Would highly recommend.

Regarding the Skelmersdale Unit.
I had my belongings for 6 months in this unit, a ground floor 96sq/f. When I went back to my stuff 2 months into my stay, I noticed a small amount of mould on my items, I reported this to the staff, they said “you can move your items into another unit, but we cannot assist you in doing so”. I had recently undergone surgery and wasn’t allowed to do heavy lifting. The staff didn’t have any alternative options for me, so I had to leave my stuff there. I collected my goods in December and everything was mouldy. Instead of the staff apologising, they blamed me, said it was my fault and everything was already like this. This is defamation and I am looking at taking legal action against this company, the staff are rude and abrupt. I cannot recommend this place at all, it’s overpriced and horrendous. You cannot access your items when you need. You’re locked out after 8pm, this is a pain when you’re not local to the storage. I have made an insurance claim regarding my items but have had to replace most of them out of my own pocket as I am unable to use them anymore. This completely ruined my Christmas for me and my family. The day before I “closed” my unit, and ended the stay, I received a text from the storage team, stating they had accessed my unit because “tenant left phone in unit” I was on the other side of the country when this happened, I believe they went into my unit for unforeseen circumstances, when I queried this it was an “investigation”.
Awful service and will be going to press, media and local authority about this business.

Edit: as you can see by their response, no apology. Just blaming the customer. I provided TST with evidence of a hole in the unit which allowed condensation and rain in the unit.

Didn’t sign up for calls, emails all I wanted was a simple quote, Now I’m receiving numerous calls!