The replacement apple EarPod I ordered was faulty. When I let the Sound Cafe team know about this a replacement was sent very promptly without quibble. The replacement is working just fine. It’s great... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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A fantastic company to buy from. I bought a 2nd hand replacement AirPod - unfortunately it wasn’t compatible with my charging case so I emailed to explain. I received a very friendly reply almost imme... Vis mer
I tend to judge a company by how it deals with adversity and when things don’t go as planned. I ordered Apple Gen 4 AirPods case and, unfortunately, received a Gen 3 case. After identifying the error... Vis mer
I found this company by chance via Google and what a find it’s been! My son lost one of his earbuds and the whole process of getting a replacement was so easy and quick. I needed to check something wi... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
The Sound Cafe is the UK’s go-to destination for replacement AirPods and charging cases. Whether you’ve lost a single earbud, damaged your case, or need a cost-effective refurbished option, we make replacing your AirPods simple and affordable. We stock a full range of genuine Apple AirPods, including 2nd, 3rd, and 4th Generation models, plus AirPods Pro (1st and 2nd Gen). Customers can purchase items individually – left AirPod, right AirPod, or charging case – so you only pay for what you need. Our products are available in brand new or professionally refurbished condition, with clear grading so you know exactly what to expect. Every AirPod is tested for sound quality, pairing functionality, and battery performance before dispatch. We offer same-day shipping on weekday orders and free UK delivery as standard, helping you get back to your music faster. At The Sound Cafe, we pride ourselves on transparency, reliability, and excellent customer service. With thousands of happy customers, our reputation is built on delivering quality Apple replacements quickly and hassle-free. Whether you need a single AirPod or a complete set, you can trust us for genuine products, fair pricing, and dependable service.
Kontaktopplysninger
PO Box 955, SK4 9FX, Stockport, Storbritannia
- support@thesoundcafe.co.uk
- thesoundcafe.co.uk
4,5
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90 anmeldelser
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Still haven’t recieved my product and…
Still haven’t recieved my product and it was meant to arrive on the 11th….
10. februar 2026
Svar fra The Sound Cafe
Thank you for bringing this to our attention. We’re sorry your original order didn’t arrive within the expected timeframe. We completely understand how frustrating that must have been.
As soon as we were made aware of the delay, we arranged a replacement straight away, which was delivered the following day. We’re pleased this resolved the issue quickly and that you now have your item.
While delivery delays are thankfully rare, we always act fast to put things right when they do occur. If there’s ever anything further you need, we’re always here to help.
Kind regards,
Freddie
The Sound Cafe
Delighted
Delighted to be able to replace my lost earbud - what a great service! The connection guide is very helpful. I set it up quickly and easily.
31. januar 2026
Excellent from start to finish
Excellent from start to finish
Product is also excellent
4. februar 2026
Quick fast delivery sadly the device is…
Quick fast delivery sadly the device is faulty and sound is muffled when I speak
27. januar 2026
Svar fra The Sound Cafe
Hi Jeremy,
Thank you for your review, and I’m really sorry to hear you’ve experienced an issue with the sound quality. This is certainly not the experience we expect from our AirPod replacements.
We’ve located your order and will be contacting you directly to get this resolved straight away. You’re fully covered by our 30-day return policy and 90-day warranty, so we’ll arrange a replacement or return for you without any hassle.
Thanks for bringing this to our attention. We’ll make sure this is sorted for you as quickly as possible.
Best wishes,
Freddie
The Sound Cafe
Gonna be honest I was actually worried…
Gonna be honest I was actually worried if I’m gonna get my AirPod. But safe to say got what I ordered genuine product only took 2 days to get delivered I do recommend THESOUNDCAFE.
28. januar 2026
Initially the AirPod didn’t work but…
Initially the AirPod didn’t work but Freddie said wait and charge for longer. Great support that really worked. Thankyou so much. 😊
21. januar 2026
A perfect experience
A perfect experience. My right AirPod arrived within two days, set up was seamless and it worked. A cost effective solution I’m so glad I found you.
24. januar 2026
Anmeldelse skrevet uten oppfordring
it came quick
6. januar 2026
I loved the experience
I loved the experience
The service was so quick and affordable
Very professional
8. januar 2026
Super website !
This site is super !
Lost my AirPod 4th, on Sunday .
Went to Apple Store - they said £79 for replacement case and need an appointment.
Went home after some research , stumble across the sound cafe
Was worried it’s not authentic Apple products. Then for the price I thought I take the risk …
Placed order on Monday
Received my case Thursday
Paired perfectly fine
Works fine
Grace C - some small marks but other than that works perfect
I am super happy and told all my colleagues about this site. As soo many colleagues have also lost either one or both earbuds / case in the past .
To summarise : I don’t know if it’s authentic Apple product or just simply very good copy . But I am extremely happy with my purchase as it works perfectly well .
15. januar 2026
Anmeldelse skrevet uten oppfordring
New single iPod
I have to give this company 5 stars for delivering what I ordered and within 48 hours.
I ordered a single iPod that accidentally got run over 🤔.
As a parent I’m grateful for someone selling these much cheaper than Apple.
8. januar 2026
Product works
Product works, clear instructions, incredibly fast customer support.
29. september 2025
Brilliant service
Brilliant service, the item arrived on time, brand new with a short instructions for installation.
27. september 2025
Excellent fast service
26. september 2025
My air pod arrived so quickly
My air pod arrived so quickly! Connected really quickly, couldn’t recommend you more. Thanks again 😊
3. oktober 2025
Anmeldelse skrevet uten oppfordring
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