I've bought several items from this company before and they've been great - one item recently became faulty after a few months' use and I contacted Solar Centre explaining the issue. I had a reply the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered from the this company- Solar Centre and upon delivery it was most unfortunate that one of my Chester Up and Down lights was dented. I phoned the company and chatted to a lady called Nicole... Vis mer
Had an issue with my festoon lights . Spoke to Nicole and she immediately resolved my problem. Most impressed with customer services at Solar. Speedy and efficient service. Will recommend to all my fr... Vis mer
Ordered three sets of Lavenham lights which are beautiful. One light stopped working within a few weeks contacted customer service which was excellent dealt with Nicole &bElla and a replacement was p... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
44-46 Coldharbour Lane, Al5 4UN, Harpenden, Storbritannia
- 01727 743200
- info@thesolarcentre.co.uk
- thesolarcentre.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 1 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service from Ella.
I wanted a spare for my solar lights. The web site said, out of stock. I chatted on the website with Ella. She was helpful, knowledgeable, and quick. She sorted my problem and added a note to the order. Excellent service, excellent to be able to buy spares, and excellent Lumify products.
Love these Solar lights
Love these lights, really show off our new driveway.
Any when we had an issue with one Ella quickly responded and resolved the issue.
Easy replacement process
I purchased some solar lights last October and they worked perfectly until one of the lights stopped working. I contacted the SolarCentre and they replied quickly asking for a photo of the faulty light. The SolarCentre then offered a replacement, free of charge, which were dispatched quickly. Great service from Ella.
Great products and equally great…
Great products and equally great customer service from Ella. Have bought from them several times. They are my go to for solar lighting.
New Battery For Existing Product
Fantastic aftercare service from Ella at Solar Centre. After calling to explain a problem with a Solar product I had bought 2 years previously, Ella advised me a new battery was probably required. The Solar Centre provide quality Solar Lights that last throughout the seasons and the aftersales care is exceptional. Highly recommend them to add life to any garden space.
Had a recent query on a delivery charge…
Had a recent query on a delivery charge and Ella dealt with it to my satisfaction, I have ordered quite a few lights from them and think they are pretty good, even when I had an issue with a faulty set of lights I was given a replacement in a reasonable time, so very happy.
love the lights from here
love the lights from here, i have bought quite a few from here since May 2025 once finding them on line, the deliveries are always prompt, love the items and especiall as the items i have purchased can all be charged by USB which i do in winter, the lights in the summer last until sunrise, i have had a couple of issues with some lights, but Ella in custoemr services has always been helpful and has replaced any lights that have had issues, but other wise great products and great customer service
Really good products but also excellent…
Really good products but also excellent customer service compared to the bigger online alternatives.
Top company, top service
Not only does this company sell top quality products, but their customer service and after sale service is second to none.
I bought a couple of sets of festoon lights in April which are amazing quality. Last month, the last bulb on the run of one set started to light up at dusk, then went off. I contacted customer service and was dealt with by a lovely girl called Ella. She immediately dispatched a replacement bulb (I didn't even realise they were removable, which is a bonus if in the future, any others fail). These units are top quality. The teardrop solar panels are really fabulous heavy duty quality, with replaceable rechargeable batteries (you can also charge the unit with a USB).
I have just ordered a set of the vintage bulb festoon lights which look amazing along my garage gutter.
All in all I 100% recommend this company, and want to say a big thank you to Ella for sorting my issue out without ANY qualm.
What a pleasant and very helpful lady…
What a pleasant and very helpful lady Ella is.
Nothing was any trouble and the issue was resolved in a professional manner and very quickly.
This the 2nd time buying from the Solar…
This the 2nd time buying from the Solar centre fast delivery well packaged products and great customer service from Ella with fast response times for support. Quality products.
Excellent products and outstanding…
Excellent products and outstanding customer service especially from Ella
Had 2 wall lights about 2 weeks ago 1…
Had 2 wall lights about 2 weeks ago 1 seemed not to be holding charge.
Contacted solar centre support spoke to Ella and was sorted within 2 minutes.
Replacement sent out for next day delivery
Excellent customer service
I purchased two sets of the Edinburgh USB Solar Smoked Festoon Lights a couple of months ago. The lights look beautiful on and are of great quality. Unfortunately one of the bulbs stopped working on one of the sets. I contacted the solar company and Ella has been most helpful and has advised that they will pre-order a replacement to be sent out. Great customer service thank you. Would highly recommend this company.
Excellent
I have been dealing with this company for few years now and whenever and if I have any questions or need to contact them, Ella is always on hand with suggestions, advice and support. Nothing is too much!
My recent addition to my solar lights collection are Gemini XL wall lights. I was getting lots of compliments how nice the front of the house looks with my previous purchase so I decided to add more on the side of the house. Will definitely recommend the company and their products.
Warranty Experience
I had some items from this company and unfortunately one of them malfunctioned during the warranty period. This issue was dealt with promptly and efficiently by Ella and a replacement unit was sent out immediately. Would certainly recommend this company. Their customer service was truly excellent. Well done The Solar Centre.
Falmouth Lights
Ordered Falmouth lights in May this year and after two months 5 bulbs stopped working. I contacted Solar Centre to advise and found Nicole and Ella to be most helpful. Replacements bulbs sent out that same week!
Already purchased Edinburgh festoon lights two years ago and they are still going strong. Amazing company, items sent out quickly, good communication and excellent customer service. Thank you!
Great products and superb customer service
We ordered some beautiful lights, one of which appeared to be faulty. We contacted The Solar Centre and received a comprehensive but simple guide to troubleshoot the problem, and ta-da we had light!
Many thanks to Ella for her great customer service, will buy again from this company.
Top notch customer service
I have always been very satisfied with product quality from SolarCentre. Recently, a bulb in my festoon lights failed. I contacted customer service to order replacements (for which I was quite happy to pay). Nicole quickly found my original order, identified the bulb type concerned and sent me some replacements free of charge. Excellent customer service.
I bought 6 solar spot lights last Aug…
I bought 6 solar spot lights last Aug but didn't get around to installing them. Setting them up this Summer and they didn't work. I contacted customer service and wow so amazing, provided my O/N explained the issue and they were so apologetic and sent a new set straight away. Amazing customer service and what you want from any company, how do respond when something is not right - These guys were Superb!!!! Will definitely buy from them again - Thank you team at Solar Centre
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