Bought two of these on offer before Xmas 2025 as we had one a years ago and it was breaking. One arrived within 2 days the other took over a month and any emails to chase wouldn’t go through. Company... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This tool is everything! I can't recommend it enough.Easy to use sade and works great,high quality camera helps to pick up the tiny bits, it gives clear image on the app,which makes the cleaning proce... Vis mer
We’ve had a smart bud ear device for many years now and I’ve recommended it to anyone who will listen since! We noticed my partner had a huge blockage which must of been causing his hearing difficul... Vis mer
I bought this product at the beginning of the year after being fed up of using basic every products. I was sceptical before purchasing this product as I hadn't seen or used anything like this. Onc... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
#1 At-Home Ear Cleaner
Kontaktopplysninger
Storbritannia
- support@thesmartbud.com
- thesmartbud.com
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
its was amazing best product every i…
its was amazing best product every i buy ;)
Brilliant product
Brilliant product easy to use and super customer service.
Great product
Great product and great customer service
Still not got it!
I know the product itself is great, but 1 star is for fact I ordered a replacement in early July and we are now approaching September and still not received due to “port backlogs”. Website still says you can get it in days (and has done throughout despite there clearly being none available).. Really misleading, although support has now offered to refund money.
A great product which has enabled me to…
A great product which has enabled me to effectively manage the build up of wax. My only request would be strengthen the tips somewhat as they do split and require replacing over time and repeated use.
Very easy to use and hooks up to the wifi without issue
No product and no refund
Same as everyone else has put below so do not buy from this company.
I purchased a new smartbud and replacement tips months ago and was told nothing. I assumed my order had not gone through on my end as no confirmation so stupidly reordered using a different payment method. Thankfully that time I used PayPal and was able to get my money back but I am still waiting for the first order that has not been refunded. Have messaged them so many times and received no response.
What might have been a good company before has now become a con so do not buy from them.
Amazing product!
Amazing product! Best gadget I have found for a long time. good value for money and the cleanest ears in town!
I've used the smartbud for around a…
I've used the smartbud for around a year now, I find the smartbud incredibly useful to safely clean my ears without inserting the tip too deep, I love being able to see what causes the discomfort/itching in my ear
Effective if you're careful.
Effective if you're careful.
Ordered replacement tips
Ordered replacement tips. Said they had been dispatched. Waited 3 weeks so asked for a refund. Received refund but no reason given as to why I never received them. Very disappointed.
The smart bud is great for checking…
The smart bud is great for checking inside your ear. Purely by chance my friend found a cyst when I showed her the camera in her ear. The cyst was in her ear canal and contributed to hearing loss. She had it removed and was
much improved.
Great value and service with quick…
Great value and service with quick delivery. 5*
Like these
Like these. As a hearing aid user good to keep the ears clean and the smarted makes this an easy task
Been using traditional cotton ear buds…
Been using traditional cotton ear buds for years but this has changed things up.
All the family want to use it. Who doesn’t want to see what’s lurking in your ears in HD!
Still haven't received my order
Still haven't received my order, been waiting over a month. Was told it was out of stock.
Ordered the Smart Bud 3 weeks ago
Ordered the Smart Bud 3 weeks ago, received an email to say its on the way but never received a tracking number and item never arrived. No reply on any social media or to emails and now it looks like the website has shut down. Refund requested
Placed order and waited
Placed order and waited, received email stating order shipped so waited again, nothing received so contacted them to be told it had been dispatched so waited again but still nothing received, messaged again to be told out of stock, at this point asked for refund
My item never arrived and was told a…
My item never arrived and was told a replacement would be sent out. Needless to say it never arrived. Have emailed company and no response.Now raised a case with PayPal.
If I could give lower than 1 star then I would! My experience is much the same as a lot of the recent reviewers on this site.
As you will see from other comments from people that have used this company. The company has little or no customer support.
PLEASE DONT USE THIS COMPANY….
The smart bud is great
The smart bud is great. What annoys me is that you cannot buy the spoon style tips separate from the microphone style tips. I don’t like those ones ands therefore have wastage from every refill pack. Please amend your offerings accordingly to become more eco friendly
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








