Bought two of these on offer before Xmas 2025 as we had one a years ago and it was breaking. One arrived within 2 days the other took over a month and any emails to chase wouldn’t go through. Company... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This tool is everything! I can't recommend it enough.Easy to use sade and works great,high quality camera helps to pick up the tiny bits, it gives clear image on the app,which makes the cleaning proce... Vis mer
We’ve had a smart bud ear device for many years now and I’ve recommended it to anyone who will listen since! We noticed my partner had a huge blockage which must of been causing his hearing difficul... Vis mer
I bought this product at the beginning of the year after being fed up of using basic every products. I was sceptical before purchasing this product as I hadn't seen or used anything like this. Onc... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
#1 At-Home Ear Cleaner
Kontaktopplysninger
Storbritannia
- support@thesmartbud.com
- thesmartbud.com
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
DO NOT BUY!!
Have ordered with them before & had no issue, but this time round has been a nightmare.
I ordered with them on the 3rd of August, 7 weeks later & have still not received my order.
Have contacted them multiple times in this time & was told the two items was out of stock and was told they would be sent when in stock.
But still heard nothing since, I’ve not had a problem with them before but this time round I’ve had nothing but problems!
I doubt I’ll actually receive my items so will be contacting my bank in hopes to get my money back.
No idea what’s happened to this company but I do not recommend ordering from them & to stay clear of this company!!
Sounds like many people are also in the same position as me.
Ordered replacement ear tips in July…
Ordered replacement ear tips in July and they never arrived. No response from Smartbud despite numerous messages. Totally ignored and out of pocket. Wouldn’t not recommend.
Do not use you may not get yor order or your money back
Ordered some new tips on 16th August. They haven't arrived still and no response to my attempts to contact them.
Really useful tool
Really useful tool! The camera is great and the tips are replaceable so it will last a long time.
Reputable company now non existent
Were a really reputable company and good service but this time round has been a nightmare. Ordered, paid extra for quicker delivery and 3 weeks later no order, order status says confirmed and as a result raised with bank due to no product and out of pocket.
Disappointing and no apparent reason why they no longer respond to queries and emails.
Scam !!!
I've still not received my product which i ordered 5 weeks ago, emailed but no response. Scammed i reckon.
Ordered 4 months ago, never received it
Ordered 4 months ago. Immediately told there was stock stuck at customs.
2 weeks no progress
after 6 weeks no contact, raised issue via my bank.
Website was down during this period too.
Can only assume there was never any intention to deliver. And they are hoping people don't bother to question it.
Likely a huge scam
Stopped working
Was a great product for a few months then stopped working.
I don't have the item
I don't have the item. Ordered it ages ago. I then get an email informing me they don't have any in stock. So I have no idea when the item will turn up.
Product not received
Nearly a month after placing my order, I still haven’t received my product. Hastened by email multiple times without a response. I’m now letting my bank manage via charge back. Order number #13214775.
Please please do not use this company.
Please please do not use this company.
I ordered on the 16th August, almost a month later no order, no response to 4 emails and no phone number to call!
Will be reporting them to trading standards and will be doing a chargeback.
Never got my order
Never got my order, no response on emails
Do not buy from this company.
Have not received my order and no replies from the emails ive sent. Not good enough. I've ordered from them before and had no issue but this time just had an order confirmed email last monday and then nothing further like other reviews are saying. I would now like a refund but they don't make it clear on the website how to do it.
Still not delivered
Still not delivered, one month after ordering. No answer to my requests for an update or refund
didnt buy check your records waited one…
didnt buy check your records waited one month for refund after sending emails to different areas so no thanx smartbud dont think you can improve
I still haven’t received my order
I still haven’t received my order , but I was informed you were out of stock, so hopefully they will be with me soon .
Don't expect to receive your items
I have ordered from this company before.
Tomorrow I will have been waiting 4 weeks for a product which was supposed to have been delivered within 24 hours. They've ignored emails, despite receiving an automated email saying someone would respond within 24 hours.
I will never order from this company again, especially after reading numerous other reviews saying similar!
Really useful
Really useful. I'm happy with my purchase
I will be ordering again
I love it
I love it! Can really get your ears clean and see bits that usually you’d miss!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








