Ordered two items one came they other had a problem,wrong postcode,my fault I think auto correct and didn’t notice Emails sent,all courtesley answered,kept in touch answering all emails Finally re... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It was very easy ordering the jacket. I ordered a size 16 which fitted perfectly. The jacket was great quality looked just as good as on the video. I didnt have to wait long for it to arrive. I am ver... Vis mer
Selskapet har svart
Bought a jacket wanted to return it as cheap nasty quality , no refund only a credit note , got another item as had no choice , got a horrible polyester dress , very poor quality , so out pocket £60 .... Vis mer
Selskapet har svart
Update: The company disagree the item is different to the image advertised and will not refund. I wish I could post photos of the horrendous excuse for a wearable garment I have received! Poor... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Theserenitys – Fashion with Elegance and Comfort At Theserenitys, we believe fashion should be both stylish and effortless. Our collections are designed to bring timeless elegance, everyday comfort, and a touch of confidence to your wardrobe. From chic dresses to versatile pieces, every item is carefully selected to reflect the latest trends while ensuring quality and affordability. We are passionate about providing our customers with a seamless shopping experience, fast support, and fashion that inspires confidence in every occasion
Kontaktopplysninger
Storbritannia
- theserenitys.com
3,9
Bra
46 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 88 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Smooth experience Fast delivery
The website is easy to use, shipping was on time, and the clothes look like the pictures. Quality is good for the price, though one item ran a bit small. Overall, a smooth shopping experience
3. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Theserenitys
Thank you for the honest review.
Just thought I would give them a review.
Just thought I would give them a review. My order came today and I am happy with it
6. september 2025
Anmeldelse skrevet uten oppfordring
Love there clothes
Love there clothes, ordered few and so far good quality
4. september 2025
Anmeldelse skrevet uten oppfordring
Just thought I would give them a review.
Just thought I would give them a review. My order came today and I am happy with it
5. september 2025
Anmeldelse skrevet uten oppfordring
Scam Fraudulent Trader
They shipped dresses that looked nothing like the pictures advertised. Refused a refund. Fraudulent company operating from a fake UK address so you can’t pursue them legally. Came to find out these are Shein dresses with a mark up. Do not buy from this site. Rip off!
The seller did not respond to my email multiple times and after I emailed at their request. Proof was sent to trust pilot, the order definitely exists! Since I added them to Trust pilot they have added fake reviews. No reviews were available prior.
The website states - Refunds are not provided for change of mind, fit, or style preference - This is against the distance selling rules, they are breaking the law. I told them they didn’t care. They are a scam beware! Thankfully, I did get my money back as PayPal refunded as an ex gratis payment, they could see the sellers address and details given were fake.
4. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Theserenitys
Hi Rebecca, we take all feedback very seriously. However, we are unable to find any order under your name and have no record of this purchase. We would appreciate it if you could provide us with your order number so we can investigate further. Please reach out to our support team at theserenitysshop@gmail.com
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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