Paola Z has worked wonders on my mother’s 66 year old leather coat. She has preserved it for at least another two generations of our family. Paola’s workmanship is extraordinary. Our communication was... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I don’t know where to begin but I cannot recommend Arzu enough for restoring my Balenciaga Hobo cream bag to brand new. The bag is over 20 years old and has been heavily used, discoloure... Vis mer
Fantastic quality repairs, and the service is super easy to use. I was really pleasantly surprised. I had invisible mending done on a moth hole in a very fine knit sweater - and had a maxi skirt hemme... Vis mer
Sasha did an amazing job on my cardigan - I am delighted with it and she was a pleasure to deal with. I would recommend her wholeheartedly. I had moth holes in the sleeve of a loved cardigan and Sa... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Specialist alteration and repair services for luxury clothing, bags and footwear. The Seam allows you find and connect with local, specialist Makers in your community who can help you to make alterations and repairs to your favourite items. Our business was founded in 2020 and currently offer services across the UK, working in partnership with some of the largest retailers and brands including Net-a-Porter, COS, Matches Fashion and more. Our most popular services include: Handbag Restoration; Handbag Repairs; Handbag Cleaning; Footwear Repair and Restoration; Wool Repairs; Clothing Repairs and more.
Kontaktopplysninger
22 Great James St, WC1N 3ES, London, Storbritannia
- support@theseam.uk
- theseam.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 33 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Efficient and Trustworthy
It can feel like a leap of faith to send a favourite item to an unknown company for repair. I cannot recommend this service more. I sent it two items for repair, both very different and both were repaired within a few days and came back returned to their former respectability. The stone from my ring had dropped out and Saskia set it back beautifully. Thank you.
Would use it again!
I've used the service twice, and I am officially a fan. I recently had a cashmere sweater de-pilled and mended by Selina, and it was a great experience. Easy to chat before I sent the product; checking out was a fine experience, and I received the product back in a reasonable amount of time. If you're in a rush, I'm not sure how quickly they can do it, but the two times I've used it, I just needed help and didn't mind waiting a week or two for it to be completed.
I had a wonderful experience with…
I had a wonderful experience with Camila. I sent my coat in to have the zip replaced. I paid for the service but Camila was able to repair the original zip and saved me money. She did a beautiful job and was really lovely. I will always use the seam and highly recommend it to others. An excellent quality service you can trust with your luxury goods.
Exceptional repair
My wife had used The Seam for repairing a pair of much loved but unravelling gloves and had such a great experience that she suggested I use their services for a pair of shoes whose stitching had come undone. Andrea took on the job and I couldn't be happier with the outcome. Amazing - they looked like new and will last another 5 years and the quality of the work was exceptional. Thank you Andrea I will be recommending The Seam to everyone that needs a difficult or quality repair to a loved item.
Fantastic service and end to end…
Fantastic service and end to end experience. Extremely happy with the results and value for money. Claire did an amazing job! Thank you 🙏🏻
The Seam offers a great service
I recently had a pair of LK Bennett boots completely re-soled via The Seam and I'm really pleased with the result. They connected me with ‘Clifton Cobbler’ whose workmanship was excellent – my boots look and feel as good as new. The whole process was straightforward, and communication was great. Highly recommend their service!
Diana was brilliant
Diana was brilliant! She quoted me a good price and quality of the repair was excellent. Wd definitely recommend!
Repairing a cashmere jumper
Selina did the most amazing job of reinforcing thin/worn areas of my cashmere jumper and fixing the holes. Her work is beautiful - it's a shame no one will ever see it as it's virtually invisible! I would highly recommend The Seam for giving a new life to much loved items.
Great work plus flawless support-in sending item
Flawless support- process really easy and excellent repair job done. Thank you Andrea.
Appalling lack of care and detail do not ever use if you value your shoes
When I received my shoes back, I was surprised to see they were delivered in appalling packaging. The box was damaged, with ripped and damp corners, leaving the shoes exposed and unprotected. They did not arrive in stable condition and were not returned in the original box I provided.
Additionally, I am very disappointed with the quality of the sole repair. The soles have not been integrated seamlessly; they are mismatched, the colour does not match, and they look more like a chunky trainer sole, when the cobbler taken the photos of the completed resole he did not provide a photo of the rear of the sneaker where the issue really lies. The sneakers are ruined. There was a clear lack of care and attention taken with this repair, and I will certainly not be recommending your services in the future.
Maker Scott Repair 179360
Also his photos of the repair failed to show the rear of the shoes, camouflage and disguising the obvious issue.
Update, after numerous attempts of trying to contact the seam they have failed to even reach out to me. I am being deliberately ignored.
Knit jumper repair
I sent a handloomed knit jumper off to repair with Sasha D. This jumper was 25 years old and had numerous holes and a large stain. Sasha did a fantastic job invisibly repairing the holes and covering the stain. It looks fantastic and has been given a whole new lease of life. The service was very efficient and communication was excellent.
Very pleased
Two trousers altered. The finish is flawless. The maker, Sandra Z send back the trousers very quickly. I am very pleased
Anne's alteration/repair was excellent
Anne's alteration/repair was excellent, communication was excellent, 5* from me!
Leisha was very easy to communicate…
Leisha was very easy to communicate with and quick to respond. She did a fantastic job in a tight turn around, highly recommend. Great service and will definitely use again.
I am a loyal customer of The Seam and…
I am a loyal customer of The Seam and think that it is a brilliant group of amazing makers - this time I sent a handbag of great sentimental value and it has been sympathetically restored to its former glory whilst maintaining its vintage patina - it looks amazing and I am thrilled so I would definitely recommend this site for all repairs/ alterations etc - thank you
Wonderful skills from Katarina who…
Wonderful skills from Katarina who restored my beloved vintage Bottega tote after it had been chewed by my cat. Highly recommended, she is a magician!
I am over the moon with the workmanship…
I am over the moon with the workmanship of my stella mccartney handbag, it looks brand new and it was very reasonable. i will recommend The Seam to others and use again
Very efficient service and the maker…
Very efficient service and the maker was excellent. Very pleased with the result and would certainly use again.
I had a favourite jacket that required…
I had a favourite jacket that required a new zip ...or I couldn't wear it anymore.
Nobody locally I knew could fix it ...I think because it would have taken far too long.
So then I looked online and found The Seam.
Great experience from start to finish and the very skillful repair by Mary C was simply excellent !!.
Really well thought out website and easy to follow process... would definitely use again and recommend.
Fantastic communication from Theo from…
Fantastic communication from Theo from the beginning. My lovely scarf had moth holes in it which were expertly mended and I am very happy with it. I like the personal touch of the communication with the maker and it was all round a brilliant experience. I'm so glad The Seam exists - we should all be looking after our things, and it's great to be able to connect with talented makers like Theo. Highly recommend.
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