The Cleaning Doc Anmeldelser 

Fantastic service !
My clothes came back looking brand new- spotless, fresh and beautifully pressed. Im really impressed with the care and attention to detail.
Highly recommend and will be using again. Thank you

Excellent and efficient service, highly recommended!

After my first enquiry about the dresses I need cleaned I knew I was in safe hands! My dress was in such a state after a wedding a garden and they managed to get all the stains and mud out and it looks as good as new. The communication the whole way through was really good and reassuring, I will be using the cleaning doc for all my dresses and expensive items going forward!

Amazing service.

Great communication across the journey and very easy process. Will definitely be coming back.

Thank you to the team, they did an amazing job on my Moncler and Canada Goose jackets!

Got my Baby blue moncler/Palm angels jacket done it was pretty bad but speaking on the phone to the guys after providing pics i knew these guys had a vast amount of knowledge. I loved how they kept me updated on the process with calls and pictures throughout. They aren't cheap but I'm so glad i used them you get what you pay for it was worth every penny. I'm actually so glad i found these guys loved how professional they were.

Absolutely fantastic service from The Cleaning Doc!

I sent my jacket in for cleaning, especially to remove a stubborn stain, and I couldn’t be happier with the results! The stain has completely disappeared, and my jacket looks amazing!

The whole process was smooth and professional, with excellent communication and fast delivery.

I’m really impressed with the quality of their work. They clearly know what they’re doing!

Thank you so much, The Cleaning Doc! I will definitely use your services again and highly recommend you to everyone! ⭐⭐⭐⭐⭐

Amazing service got all the black marks out of my white goose without a struggle.

⭐⭐⭐⭐⭐ Excellent Service!
I was convinced my designer shirt was ruined after it was stained with food colouring. The stain was bright, noticeable, and I didn't think it could be removed without damaging the fabric. I took it to Cleaning Doc, and I'm genuinely amazed by the result.
The team was professional, knowledgeable, and took great care with the garment. They completely removed the food-colouring stain while preserving the quality, colour, and texture of the shirt. When I got it back, it looked as good as new.
Their attention to detail and expertise saved me from having to replace an expensive item. I couldn't be happier with the outcome and would highly recommend Cleaning Doc to anyone with stubborn stains or delicate designer clothing.
Thank you for an outstanding job! 👏✨

Such a good service and fabulous customer service. The whole process was simple, quick and stress free. I was kept up to date with how the cleaning of my blazer was going and they got so many stains out of it!

All can say is you rather be safe than sorry after. these guys smashed it .. so hard to get rid of stains on my whiteLv jumper was like brand new again thank you and to the team at the cleaning doc I really appreciate it 🙏🙏

Very rude team, I sent raining coat, and loro piana loafers, got responded "we do only puffer coats at the moment"

I was nervous about finding the right dry cleaners for my trench that has a unique heat press graffiti print as well as being made in cotton gabardine. So I reached out to the cleaning doc team who stayed in touch every step of the way. My coat arrived back within 5 days good as new. 💯 recommend them.

I have been using The Cleaning Doc for a few years now and with all honesty every piece of item I have given them they have rejuvenated it back to life looking brand new and fresh! The team at cleaning doc are exceptional. I have sometimes gave items i needed back within 48 hours and the quality has always been exceptional! Massive thanks to everyone part of The Cleaning doc! Highly recommendable to everyone. 10/10 service all the time!!

Huge thanks to the team at The Cleaning Doc. Sent in my Canada Goose Gilet for a deep clean and when it was returned to me it looked brand new again. Quality of the service is top notch and swift. Highly recommend them for all your designer clothing. Will be using them again.

Extremely disappointing experience, particularly with the way my complaint was handled by Bobby.

I sent my T-shirt specifically for stain removal, not simply a normal dry clean. Before sending it, I provided pictures and videos clearly showing the exact stain that needed treating.

I paid £40 for the treatment, an additional £10 to send it to them and another £10 for return postage.

However, the money is not my issue here. I genuinely do not care about the amount paid.

My reason for writing this review is primarily the way I was spoken to and treated when I raised a legitimate concern.

I was told it would take around 5 days to see whether the stain could be removed. After waiting, I was specifically informed that the stain had been removed.When the T-shirt was returned, the exact stain I had originally photographed and recorded was still clearly visible.

Mistakes can happen. What turned this into a genuinely bad experience was the way Bobby dealt with it when I called.

I asked a very simple question:

If the stain is still there, why was I told it had been removed?

Instead of acknowledging that a mistake may have been made or apologising, he referred to them dealing with “10–20 different items with different issues every day”.

As a customer, the number of other garments being dealt with isn’t my responsibility. More importantly, I had already sent pictures and videos clearly identifying the stain before sending the T-shirt to them. I sent the garment in for one specific issue: that stain.

Bobby also referred to their video of the T-shirt and said the stain wasn’t visible. However, their video wasn’t a close-up of the stained area. I have the physical garment back and the stain is still visible.

He initially said I could send it back for another attempt. When I raised the additional time, inconvenience and potential cost this would cause me, he responded that sending items back “costs them money too”. I found this particularly confusing considering I had paid the £10 return postage myself.
To be absolutely clear, I did not mention expense because I am concerned about the monetary value. I mentioned it because I do not believe I should be expected to incur additional costs to rectify something I had already paid to have dealt with, particularly after being specifically told that the stain had been removed.
After I continued asking for some accountability for being told the stain had been removed when it hadn’t, Bobby eventually told me not to send the T-shirt back and abruptly hung up the phone.

That’s my main issue.

I understand that not every stain can necessarily be removed. Had they simply told me the treatment was unsuccessful, I could have accepted that.

I would have been far more understanding if somebody had simply said:

“We’re sorry, it looks like we’ve made a mistake. Let us look into what happened and see how we can sort this out.”

That would probably have been the end of the matter.

What I cannot understand is being told the stain had been removed, receiving it back still stained, and then being treated dismissively when I questioned it.

For me, this review isn’t about the £60.

It’s about communication, accountability and how a customer is treated when something goes wrong.

I also want to make something very clear: I have written this review in good faith and I have not knowingly included anything here that is untrue or exaggerated. This is an honest account of my experience and the conversations I had.

If The Cleaning Doc wishes to challenge any part of what I have written in response to this review, I would ask that they first verify the events directly with Bobby and ask him whether what I have described about our conversation is an honest reflection of what took place.

I also have the pictures and videos showing the stain before the T-shirt was sent, as well as the garment now returned to me with the stain still visible.

I am more than comfortable standing behind what I have written.

Based purely on my own experience, I found the way Bobby handled my complaint extremely unprofessional, dismissive and disappointing.

I expected considerably better customer service from a business specialising in handling customers’ clothing, particularly when trusting them with potentially valuable garments.

Couldn’t thank them enough was so pleased the way my coat come back as I couldn’t wear it for years it looks like a whole new coat
The team was unreal so helpful and delivered my coat back to me so fast thank you all so much

Customer service and cleaning service top tier. Handled the situation brilliantly when it come down to dropping the my clothing off and collecting. Most defiantly recommend.

Great customer service, even though the parcel got lost due to courier service, was still fast and efficient service, would 100% use again

Great service from start to finish! Really happy with the results, managed to remove a berry stain from a LV t-shirt!

I sent 5 T shirts to be cleaned all came back like new thank you guys at cleaning Doc great service !