Love my new rug! I ordered a sample, which took several weeks to arrive, and then placed the order. It was about six weeks to receive my 9x12 rug, but it’s perfect. Colors match sample, packaging and... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Over 2 months in and still don’t have the rug. Slow responses from customer service. I’ve asked several times when expected delivery, where it’s being shipped from and still no answer.
I previously wrote a 1 star review because of the time it took to receive the rug. I am back to update my review to **5 STARS**!! My 9x12 rug was worth the wait! Though it took 4 months to make, it sh... Vis mer
We ordered with some trepidation, given that TheRugDecor has no physical presence in the US (at least as far as we could tell). But after seeing TrustPilot reviews and then exchanging a couple of prel... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
100 Ashley Dr S Suite 600, 33602, Tampa, USA
- info@therugdecor.com
- therugdecor.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 42 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Processed the entire cost of the rug…
Processed the entire cost of the rug order to my card and never delivered. Ordered Jan 2 got refund in the past few days. You get no delivery info without pressing them then you get the run around while they’re using your money for their business in my experience.
Just received your reply. Too bad this site is worthless. Would you like to reveal our emails and timelines? So, then let’s focus on your complete lack of transparency with customers regarding their orders! Always stringing us along. The LAST one before YOU cancelled makes excuses because of INDIAN Holi festivities. B please.

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The product was horrible and didn't…
The product was horrible and didn't work at all, just left a mess on the floor. Threw it in the garbage.

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So far so good but I’m still waiting…
So far so good but I’m still waiting for my rug. Will review after I get it.

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Good product at fair price
Custom size allowed me to pick a size that fits my space. The color combination is right on to what was shown on the web site.
Fair price and rug appears to be good quality.
I never received the rug.
Color is not similar to online color
Color is not similar to online color. Quality is good and design is good but we picked it for the color which is materially different
Great experience
Great experience . Only complaint is I wish the delivery was quicker
The order process has been very easy
Worth the Wait
While it took two months to receive our beautiful rug, Deepak at Rug Decor was very responsive when I reached out for a status update. The rug itself is stunning and well worth the wait. It's a slightly different color than pictured (it's hard to replicate color on screens), but we're very happy with it as it's gorgeous and goes well in our room. It is so soft under our toes and the quality is perfection.
I like rug we purchased
I like rug we purchased, and delivery was easy & fast. I did have to purchase a rug pad to go underneath the rug as it is quite thin (we placed on top of hardwood floor). If going on top of carpet, it may not be necessary.
beautiful rug. very high quality
Honored my discount code, shipping time and packaging excellent. Dimensions of custom rug perfect. Pattern beautiful. Only 4 stars because colors were much richer on the website than what we received.
Quick delivery, interesting rugs, good quality.
Quick delivery was appreciated. Good quality rug.
Pleased!
We are very happy with the rug. The owner was very responsive to questions about the order status and time of delivery. He was great!
Love the rug!
Love my beautiful new rug!
Love my beautiful new rug! It is perfect! Size and colors are exactly as expected.
Purchasing a rug from The Rug Decor was a great experience!
Purchasing a rug from The Rug Decor went perfectly. Deepak communicated with me all along the way, the rug arrived when he said it would, and the rug is well made and gorgeous! I would definitely do business with him again.
Great quality, service and price
I ordered a 10 x 13 rug for my bedroom that needed to be made to order due to the size. Deepak was my customer service rep and did an amazing job keeping me informed on the lead time. My rug arrived in great condition and the quality and color is so beautiful. I ordered another for my living room. Thanks!
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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