I am so glad I found this company. With our 250th birthday approaching I wanted to proudly show the names of my ancestors that fought in the American Revolutionary War. I had no issues with delivery t... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I ordered two custom Patriot tees with a list of my fathers ancestors on one and my mothers on the other and I couldn't be more pleased! One had the wrong front on it however TRF replaced it promptly... Vis mer
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Order TRF59260296. Received one of four shirts. 3 weeks later still have not received the other shirts. The shirt I did receive is of extremely low quality. The graphics are poor and the cotton m... Vis mer
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I made an error with my order and customer service corrected it. I love my Decent of a Patriot custom shirt. Asked about my wife also getting one. Said they could custom design the figure and even off... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We are always working to add new and exciting products to our website, so be sure to check back regularly to see what's new. And if there's something you'd like to see us offer, please don't hesitate to get in touch – we'd love to hear from you! Thank you for choosing our website, and we look forward to serving you.
Kontaktopplysninger
1924 Meadowview Court, 75010, Carrollton, USA
- help@theredfirst.com
- theredfirst.com
3,5
Middels
1k anmeldelser
Har svart på 65 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
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Loved the material and look
28. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TheRedFirst.com
Thank you so much for your review!
We’re so happy you loved the material and the look. Your support means the world to us!
Loved the material and look
28. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TheRedFirst.com
Thank you so much for your review!
We’re so happy you loved the material and the look. Your support means the world to us!
quality is poor and shirt was short
quality is poor and shirt was short. Not the true freedom shirt but a cheap knockoff for a high price. Won't buy from you again.
13. januar 2026
Svar fra TheRedFirst.com
We’re truly sorry to hear about your experience.
Our customer service team has reached out to you via email from help@theredfirst.com to assist with this issue and discuss possible solutions. Please kindly check your inbox (and spam folder just in case) so we can help make this right for you.
Thank you for bringing this to our attention — your feedback helps us improve.
tempo ti consegna troppo lungo
11. januar 2026
Chinese company selling USA patriotic products
This American merchandise company ships all their cheap stuff from China. The return policy on the website is false. They will only take back damaged products. Probably because they can't ship it back to china.
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TheRedFirst.com
Thank you for your feedback. We have reviewed your case and have already reached out to you via email to offer a resolution and handle this matter properly.
Please kindly check your inbox (including spam) for our message from help@theredfirst.com and feel free to reply there so we can complete the process as soon as possible.
We truly appreciate your patience and the opportunity to resolve this for you.
T-shirts were awesome
T-shirts were awesome! Thank you!
21. januar 2026
Anmeldelse skrevet uten oppfordring
I ordered a gift remembrance ornament…
I ordered a gift remembrance ornament for a friend before Christmas. It was delayed in shipping for weeks and then lost altogether. Customer Support was very helpful in both tracking and then replacing the gift. With expedited shipping and no charges. It arrived safely and is perfect. My friend will love it! Thank you so much for your prompt response and help! So appreciative! 😊
12. januar 2026
Anmeldelse skrevet uten oppfordring
Customer service
I love the products offered and customer service has been exemplary.
9. januar 2026
Anmeldelse skrevet uten oppfordring
Very happy with my dog’s new collar.
I ordered and received a a quality leather collar with a small plate with my doggie’s name and my phone number. Since it’s securely attached on the collar itself. Normally, an identify tag can wear off the ring over time. I’m very happy with it. It took a little time, but definitely worth the wait.
7. januar 2026
Anmeldelse skrevet uten oppfordring
Excellent product and customer service…
Excellent product and customer service experience. Would gladly order from again.
15. oktober 2025
Anmeldelse skrevet uten oppfordring
Quality was better than expected and…
Quality was better than expected and look was as expected - geeat color. Happy we ordered as a gift.
10. januar 2026
Anmeldelse skrevet uten oppfordring
Very disappointing shipping experience.
Very disappointing shipping experience.
I placed an order with The Red Fist on December 13. It was shipped on December 17 and didn’t arrive until January 8 — almost a full month after purchase.
What’s especially frustrating is that their website clearly states shipping takes 3–7 business days, which was nowhere near accurate in my case. There was no proactive communication or explanation for the delay.
If you’re ordering something time-sensitive or expecting reasonable delivery times, be aware that their shipping estimates cannot be trusted.
Update after seller response:
I appreciate the reply, but I want to clarify a few important points. There was no proactive communication from your side during the delay — all updates only came after I reached out multiple times. That made the situation more frustrating, especially given how far the delivery timeline exceeded what was advertised on your website.
While the shipping refund is noted, it felt like the minimum possible resolution, not a meaningful acknowledgment of the inconvenience caused by a delay of this length.
Unfortunately, the disappointment didn’t end with the shipping. The product quality is fairly poor, especially considering the price, which further impacted the overall experience.
Due to the lack of proactive communication, the misleading shipping estimates, and the quality of the product itself, I would not recommend this seller to anyone.
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TheRedFirst.com
Thank you for taking the time to share your experience. We’re truly sorry for the frustration caused by the extended delivery time.
Your order was shipped on December 17 and, unfortunately, experienced delays with the carrier due to peak holiday volume and winter weather conditions—issues that were outside of our direct control. We understand this does not change how disappointing the wait was, especially when our standard delivery estimate of 5–7 business days was not met.
We did communicate with you via email during transit, confirmed successful delivery on January 8, and refunded the shipping cost as a gesture of goodwill. That said, we fully acknowledge that the experience did not meet expectations, and for that we sincerely apologize.
We are actively working to improve our shipping transparency and carrier performance during peak seasons to prevent this from happening again. We also truly hope the quality of the product itself met your expectations once received—your feedback on that means a great deal to us.
Thank you for choosing The Red First and for helping us improve.
We’ve bought several shirts from you…
We’ve bought several shirts from you recently. The shirt quality is great and the print quality on the photos we uploaded is even better. Everyone loved them!
8. januar 2026
Anmeldelse skrevet uten oppfordring
I ordered the freedom mug as a…
I ordered the freedom mug as a Christmas gift for my fiance and never received it. My email said it was supposed to be delivered on 12/24/25. It’s now 1/7/26 and there is no sign of the mug. The tracking number also has not let me track anything. When I click the number it takes me to a website that shows nothing.
11. desember 2025
Svar fra TheRedFirst.com
We’re very sorry for the inconvenience. After checking, the package was unfortunately lost in transit by the USPS carrier.
We have already contacted you via email to offer a resolution and assist you right away. Please kindly check your inbox (and spam folder) or reply to our email so we can take care of this for you as quickly as possible.
Thank you for your patience, and we look forward to resolving this promptly.
Best regards,
We were really excited to receive our…
We were really excited to receive our apparel. They sent the wrong size and won't refund. I ordered a mens xl received an xs so the product is absolutely worthless to me. Not to mention it took months to receive. They are an absolute SCAM. Do not give them your money.
To confirm, they still refuse to refund.
18. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra TheRedFirst.com
We were genuinely surprised to see your review and take every piece of feedback very seriously. We could not locate your order based on the information provided in your review.
Please know that if there is ever an issue with an order—such as receiving the wrong size—The Red First always works to make it right, whether that means a free replacement or a full refund. We never leave a customer unsatisfied and ensure every order is corrected until you are completely happy.
We kindly ask that you contact us directly at help@theredfirst.com with your order details so we can look into this and resolve the issue promptly.
Thank you for your time, and we sincerely hope to make this right for you.
Best regards,
Worst experience i have ever had
Worst experience i have ever had. Took for ever then when I received my product sent xs small child size and refused to give a refund. DO NOT ORDER FROM THIS COMPANY . I will be contacting the BBB.
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra TheRedFirst.com
We were genuinely surprised to see your review. We’ve never received any prior contact from you about this issue. Please know that if a mistake occurs on our side—like sending the wrong size—we always make it right with either a free replacement or a full refund until you are completely satisfied.
We could not locate your order from the information provided in your review. Please reach out to us directly at help@theredfirst.com with your order so we can resolve this promptly.
Thank you for giving us the opportunity to make this right.
Best regards,
Something is not right with this seller
I ordered a custom coffee mug for my daughter's PhD graduation. It was supposed to be shipped to her, but it never arrived. Until I complained, the shipping tracking number was stuck at "label created" They did respond and said they'd contact USPS which suddenly had the item enroute, not to the intended address, but to my address. The item never arrived despite USPS stating it was delivered. I've submitted a lost delivery complaint to USPS, but they said it was delivered (my Ring camera says otherwise, I saw the postal carrier deliver on that day and that package was not in her arms). A day after I filed my delivery complaint with the USPS, Red First mysteriously issued a partial refund to my credit card ($7.95 of a total $32.28 purchase) with no explanation. I don't ever expect to see this purchase. The entire experience with Red First was shady and "off" from the very beginning. They might follow through sometimes, but my advice would be "buyer beware" with this seller.
28. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra TheRedFirst.com
We’re very sorry for the frustration and confusion with your order. After checking, your custom coffee mug was processed and shipped to the address you provided. According to the carrier, the package has been successfully delivered.
We understand there was a delay, and to help address this, we issued a partial refund of $7.95 for the shipping fee. The item itself has been delivered according to the carrier’s records.
If you are still having trouble locating the package, please contact our support team directly at help@theredfirst.com and we’ll do our best to assist you further.
We sincerely apologize for the inconvenience and appreciate your understanding.
Best regards,
Late late late
Guaranteed delivery was bs received 5 days after 2 week guarantee. Soent the full 50 bucks for the tshirt to have for certain. Day. LATE
7. oktober 2025
Svar fra TheRedFirst.com
We’re very sorry for the delay with your order. According to our records, your order was placed on December 4 and delivered on December 16. We sincerely apologize that it didn’t arrive within the guaranteed timeframe.
The delay was due to the carrier, and we’re working to improve our shipping process to ensure faster delivery in the future. Thank you for choosing and supporting The Red First—we truly appreciate it!
Best regards,
Sweatshirt poor quality for the price
UPDATE: 1st wash, almost ALL of the print came off of this sweatshirt! I’m speechless!!
Original review: Sweatshirt poor quality for the price, which made the sizing off. Definitely should have sized up from a Large to an XL, although my husband never wears XL. He Usually wears M-L. Just disappointed in quality of the $60 DOLLAR hoodie.
8. desember 2025
Svar fra TheRedFirst.com
We’re very sorry to hear about your disappointment. According to our records, your order was processed as size L, as requested.
If you’re still experiencing issues with the sizing or quality, please feel free to contact us at help@theredfirst.com and we’ll be happy to assist you and find the best solution.
Thank you for your feedback, and we appreciate your support of The Red First.
Best regards,
I ordered a custom shirt and mistyped…
I ordered a custom shirt and mistyped my address. Customer service was helpful and happy to help me get things fixed so the shirt could be sent back properly.
31. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra TheRedFirst.com
Thank you so much for your kind words! We’re glad we could help get your custom shirt sent correctly, and we truly appreciate your support of The Red First.
Best regards,
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