Very good price on my first racket - Vatic Pro Prism Flash 16. And appreciated the prompt delivery. Only criticism is the large amount of non recyclable plastic packaging.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The staff at the store were considerate in their response to my order! They got in touch to clarify to prevent delivery of something i didn’t need! They then fulfilled my order with a high level of ef... Vis mer
Selskapet har svart
Purchased the joola Perseus pro iv. Unfortunately there was a small scratch on the paddle. I contacted the customer service and send a picture. They immediately offered a return service or a discount.... Vis mer
Selskapet har svart
Seeking advice on a new paddle for my better half and me. I was very impressed on how every question I asked was answered quickly. The advice given was throughout the process was excellent. Having now... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We are the UK's premier provider of pickleball products. Created for the players by the players. Stocking world leading pickleball paddles, balls, nets and sets. Superb customer service and fast UK shipping times. Start your pickleball journey today with The Pickleball Store.
Kontaktopplysninger
Unit 130, PO30 1DF, Newport, Storbritannia
- hello@thepickleballstore.co.uk
- thepickleballstore.co.uk
4,9
Enestående
635 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fabulous customer service
Fabulous customer service. Can’t wait to use my new Franklin bat. Thank you Lloyd
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Pickleball Store
Thank you so much for taking the time to leave this kind review, we really appreciate your support! We wish you many great games with your new Franklin paddle.
These guys were so helpful
These guys were so helpful , and helped me choose a paddle that was right for me , thank you so much x
5. januar 2026
Svar fra The Pickleball Store
Reviews like this mean the world to our small team - thank you! We're delighted that we were able to help, and we wish you many great games with your new paddle.
Svar fra The Pickleball Store
Thank you so much for taking the time to share this kind review! We're delighted to hear that you were happy with the service you received, your support means a lot to our team.
Ordering was a breeze
Ordering was a breeze, and the delivery arrived in no time. Everything was securely packaged.
25. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Pickleball Store
Thank you so much for taking the time to share this great review. We're thrilled to hear that you found the ordering process easy and that you were happy with the packaging and delivery time. Your support means a lot to us, we look forward to helping you again in the future with your Pickleball needs!
Superb service!
A great selection of paddles, easy to use website and excellent customer service with speedy response - and super fast delivery. Can’t fault the service, great work Lloyd and co! 👏🏻
23. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Pickleball Store
Reviews like this mean a lot to our small team! We're delighted to hear you were happy with the selection, website, customer service, and speedy delivery! We really appreciate your support.
Good price on a Ronbus paddle
An excellent price on a Ronbus paddle. Arrived promptly. Thanks 🙏 Hubby has now played with it. Ronbus Quanta, larger sweet spot than previous model. Very pleased!!!
1. desember 2025
Svar fra The Pickleball Store
Thank you so much for taking the time to leave this feedback. We are delighted to hear that you were happy with the pricing and delivery time of your new Ronbus paddle - enjoy! We truly appreciate your support.
I am very pleased with my new Joola…
I am very pleased with my new Joola paddle. Lloyd was excellent with his communication and helpfulness throughout the purchase.
29. november 2025
Svar fra The Pickleball Store
Thanks so much for taking the time to leave this great feedback. We're so pleased to hear you found the communication and advice helpful, and we're thrilled to hear you are enjoying your new Joola paddle! Thanks for the support and we wish you many great games ahead!
Svar fra The Pickleball Store
Thank you so much for your kind review. We're thrilled that you love your product and were happy with the service you received. Your support means a lot to our team!
Glasses are perfect and think they are…
Glasses are perfect and think they are actually enhancing my game 👍
26. november 2025
Svar fra The Pickleball Store
Thanks so much for taking the time to leave this great feedback. We're delighted that you're enjoying your purchase! Thanks for the support and we wish you many great games ahead!
Svar fra The Pickleball Store
Thank you so much for the lovely review! It's great to hear that you found the ordering process easy and that you're enjoying your purchase! Your support means a lot to our team. Thanks for choosing us!
Svar fra The Pickleball Store
Thank you so much for taking the time to leave this great feedback. We're thrilled that you were happy with the service you received. Your support means a lot to our team, thanks for choosing us!
Quality products and very competitive…
Quality products and very competitive prices. First time discount too which was a great help. Speedy service too, a very happy customer.
2. desember 2025
Svar fra The Pickleball Store
Feedback like this means a lot to our team! We're delighted to hear that you were pleased with the quality, competitive pricing and your discount. We're also glad the service was quick and smooth. Your support is very much appreciated and we look forward to helping you again in the future with your Pickleball needs!
Svar fra The Pickleball Store
Thank you so much for taking the time to leave this great review! We're thrilled to hear that you were pleased with the range of products and the speedy delivery time. Enjoy your items and thanks for choosing us!
Quick delivery but I didn’t get what I…
Quick delivery but I didn’t get what I ordered. The bag I got was different from the picture I saw online, different model I guess but I kept it.
2. desember 2025
Svar fra The Pickleball Store
Thank you for your review and for highlighting this. We're pleased to hear your order arrived promptly but we're sorry for the confusion regarding the bag model and online pictures. We're glad we were able to chat it through via email and get everything sorted for you. We appreciate your flexibility and are happy to hear you decided to keep the bag. Thanks again for taking the time to leave feedback, it means a lot to our team!
Fast delivery
Fast delivery, very well packaged plus an extra surprise of a free paddle cover!
28. november 2025
Svar fra The Pickleball Store
Thanks for the lovely feedback, it's great to hear that your order arrived promptly and that you were happy with the packaging and the paddle cover! Enjoy and thanks for the support.
The Personal Touch..Initially I was concerned about the…
Initially I was concerned about the delivery but wa reassured by the CEO not to worry, I can't remember another company CEO going to these lengths, very impressed, I contacted him when the padel arrived to thank him...
1. desember 2025
Svar fra The Pickleball Store
Thank you for such a thoughtful review! We're really pleased we could put your mind at ease. We genuinely care about every customer so it means a lot to know that the personal touch made a difference. Thanks again for taking the time to get in touch and for your support!
Very helpful customer service
1. desember 2025
Svar fra The Pickleball Store
Thank you so much for taking the time to leave this review. We're so pleased that you found our customer support helpful. We truly appreciate your support!
Svar fra The Pickleball Store
Thanks so much for the review - we're delighted that you love your new paddle and we wish you many great games ahead!
Very Worried - Now OK
After deciding to make a purchase of £200 I was very nervous, having never bought from this site.
I've had 1 email to confirm the order and "it's on the way". Since then (a week) I've received no update at all. Getting very worried about it. Very poor & very worried.
UPDATE
Have now received my purchase about a week ago and very pleased with it. Lloyd was very apologetic and promised to track my order until completed which I very much appreciated.
So, tyvm Pickleball Store! 😊
29. november 2025
Svar fra The Pickleball Store
Hi Darren,
We’re very sorry to read the above and to hear you’re worried about your order and completely understand how frustrating this must be.
Your order was dispatched the same day via Royal Mail 48hr Tracked, but it seems there have been some delays within the Royal Mail network following Black Friday. We sincerely apologise for this delay on their behalf, as it is unfortunately beyond our control.
We haven’t received any direct communication from you, but we’re always happy to help if you have any questions or concerns. You can track your parcel using the link in your dispatch email, and we’re always available by phone or email should you need any further assistance.
I’ve also reached out directly to provide you with an update and an estimated arrival time.
Thank you for choosing us,
Lloyd
Svar fra The Pickleball Store
Thanks so much for taking the time to share these comments. We're delighted that you were happy with the service you received and that your product was well-packaged with speedy delivery! Your support means a lot to our small team.
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