The Pet Experience Anmeldelser 116

TrustScore 5 av 5

4,9

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Very pleased with the teepee hydrolysed urinary care cat food. Also the dorset meadow hay for bunnies

Selskapet har svart

Vurdert til 5 av 5 stjerner

Thrilled with my x-small K9 Sport Sack Air 2 for my 2.3kg papillon when I’m out on my bike and wondering around town. It’s a very comfortable and lightweight way to carry him, while knowing he’s delig... Vis mer

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Vurdert til 5 av 5 stjerner

My dog seriously loves this range of food. He clears the bowl immediately which is highly unusual for him. He had zero reaction to swapping over to the range and I definitely plan to continue buying... Vis mer

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Vurdert til 5 av 5 stjerner

The staff are so helpful and professional. We have a rescue Whippet and they have helped us with her diet to help her gain weight healthily. Their service is above and beyond, keep it going!!

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Informasjon om virksomheten

  1. Dyrebutikk

Skrevet av virksomheten

We are an award winning, local & independent pet shop! As a specialist nutrition centre we supply a wide range of hypoallergenic, holistic and therapeutic diets for all your domestic pets. We also carry a large selection of frozen raw food and chews. In addition we stock a variety of accessories from beds to bowls, collars to coats and teats to toys! So next time you're passing call in and say hello, we'd love to meet you and your pets!


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

116 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Very pleased with the teepee hydrolysed…

Very pleased with the teepee hydrolysed urinary care cat food. Also the dorset meadow hay for bunnies

2. mai 2026
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Svar fra The Pet Experience

Thank you for your 5 Star review Deborah! We're very pleased to hear that our new, hydrolysed urinary cat food is going down well! And of course the meadow hay for your bunnies 😊See you again soon in-store! Cormac

Vurdert til 5 av 5 stjerner

Top Service

The staff are so helpful and professional. We have a rescue Whippet and they have helped us with her diet to help her gain weight healthily.
Their service is above and beyond, keep it going!!

16. april 2026
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Thank you so much for your great review and kind words Rowena! We are delighted that your beautiful Whippet has put some weight on and is settled on her new diet. We look forward to seeing you all again soon! Cormac

Vurdert til 5 av 5 stjerner

Lovely shop with really friendly owners…

Lovely shop with really friendly owners and brilliant prices ! Found everything for our pets from dogs to rabbits and mice !

14. april 2026
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Thank you for your great review and kind words Eloise! So glad you can find everything you need in-store with prices to make you happy! See you again soon, Cormac.

Vurdert til 5 av 5 stjerner

Thrilled with my x-small K9 Sport Sack…

Thrilled with my x-small K9 Sport Sack Air 2 for my 2.3kg papillon when I’m out on my bike and wondering around town. It’s a very comfortable and lightweight way to carry him, while knowing he’s delighted to be joining me, rather than left on his own.

14. april 2026
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Thank you for your great review of your new Sports Sack Sue! It makes us very happy to know that out customers are able to get out and about with their pets to enjoy the lovely weather... Long may the sun shine! Cormac.

Vurdert til 5 av 5 stjerner

First class independent business offering all aspects of products for your pet with expert advice

We have been using Pet Experience for many years and have received invaluable service and professional, expert guidance and advice on all aspects of our pet care.
The product range is amazing and service is always provided with a smile.
Would definitely suggest a visit to this much appreciated local, independent business.

9. april 2026
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Thank you for your great review and kind words Kim! We look forward to seeing you again soon in-store for more of the same! :-) Cormac.

Vurdert til 5 av 5 stjerner

Great shop and products

Great shop and products, with an informative and friendly team a definite commitment to quality.

9. april 2026
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Thank you for your kind words Darren, they are much appreciated. It is always good to hear that we are getting it right for our customers. See you again soon! Cormac.

Vurdert til 5 av 5 stjerner

Great service

Great service, vast range of products, and advice on hand from a knowledgeable team. Long live the independent businesses!

9. april 2026
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Thank you for your great review and kind words Rachel! I second your words.... Long live the independent business indeed! :-) Cormac.

Vurdert til 5 av 5 stjerner

Quality product, good value, great customer service and healthy for my cat!

Wow! What unbelievable customer service! I placed my order, and within two hours it was shipped and arrived by lunchtime the next day! The vet has recommended a specific diet for one of my senior cats, who is vomiting regularly and has lost a little weight, but nothing significant has shown up in her blood tests. Both of my cats' health has improved immeasurably in recent years by giving them high-quality hypoallergenic cat food, their coats shine, they usually are a good weight, and healthy, except recently one of them has been vomiting frequently for no apparent reason, so from my 1st order on 15/02/26 we have been giving her only The Pet Experience dry food (chicken) to see if it helps relieve these issues. The vet suggested we try it for 6-8 weeks and see if there is any improvement. Update: A month later. My cat is so much better and definitely more lively. We used to have 1-2 days a week when she was constantly sick over a period of 24 hours, but she has only been mildly sick twice since having this food. The vet has suggested it may take up to 8 weeks to reduce any inflammation so I will report back again in 4 weeks time.

Very, very happy with The Pet Experience for delivering a quality product and good value for money. Thank you!

16. mars 2026
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Thank you for your great review and kind words Anna! My apologies for the slow reply. I had some technical issues with Trustpilot that I have now resolved. I am so pleased that the new food seems to be working well for your cats! We will continue to do our best to keep them purring and happy for many years to come! Cormac.

Vurdert til 5 av 5 stjerner

My dog seriously loves this range of…

My dog seriously loves this range of food. He clears the bowl immediately which is highly unusual for him. He had zero reaction to swapping over to the range and I definitely plan to continue buying it now I've found something he enjoys so much.

The team behind the brand are also very knowledgeable and friendly. I got some great advice in store before purchasing which makes me confident I've made the right choice for my dog.

18. februar 2026
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Thank you for your great review and kind words Rian! My apologies for the slow reply. I had some technical issues with Trustpilot that I have now resolved. I am so pleased to hear that the food is going down so well with your dog! And I'm glad we were able to offer the right advice for you. We look forward to supplying many more happy meal times for you both! :-) Cormac.

Vurdert til 5 av 5 stjerner

Absolutely amazing staff and service

Absolutely amazing staff and service. Have trusted them for over a decade and Cormac and his crew always manage to go the extra step for me and my furry family.

19. november 2025
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Thank you for your great review and kind words Rachel! It is very much appreciated and always good top know that we are getting it right for our customers! See you again soon, Cormac.

Vurdert til 5 av 5 stjerner

They are the only UK site I know of…

They are the only UK site I know of that stocks 100% hydrolysed meat protein dry food for our sensitive pup. Great service and great to support indepdent businesses. Love the hand written notes in the delivery for the personal touch.

17. november 2025
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Thank you very much for your great review and kind words Emma. It really means a lot and we are very glad to know that we are getting it right for our customers! Glad you like the notes too! Cormac.

Vurdert til 5 av 5 stjerner

What a wonderful human experience

What a wonderful human experience! I needed advice about my dog's diet and Cormac responded very quickly with a kind, helpful reply. I have since ordered some food from their web site and it arrived well packaged and in super-quick time with a lovely welcoming message. Thank you, The Pet Experience, you have two new fans, me and Tilly!

4. juni 2025
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Thank you for your great review and kind words Jeanne-Marie! It is very much appreciated and is always good to know that we are getting it right for our customers. I hope the new diet suits Tilly and she is able to overcome the issues she has been having. Be sure to pop into the shop if you are ever passing by! Cormac.

Vurdert til 5 av 5 stjerner

Fantastic knowledge & Service

Fantastic independent pet store. Incredibly knowledgable about pet behaviour and nutrition as well as stocking a huge range of different products. If you need help on what to feed, I cannot recommend them highly enough as they are experts in their field whilst being friendly and approachable.

19. mars 2025
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Thanks for your great review and kind words Ben! See you again soon in-store. Cormac.

Vurdert til 5 av 5 stjerner

Thank you Cormac for all your amazing…

Thank you Cormac for all your amazing help and advice. Our black lab puppy had a constant upset stomach and was very poorly. Thankfully a chance visit to The Pet Experience, and some extremely good advice from Cormac, she is now a happy girl with no upset stomach. The Teepee working puppy has put pay to all her stomach problems, delivery is excellent and very prompt. So once again a big thank you to Cormac and the lovely staff.

7. november 2024
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Thank you Jane for your great review and kind words! That is indeed excellent news and we are delighted that your puppy has settled well on Teepee. Hopefully we will get to see her in the shop on your next visit to Weymouth! Cormac

Vurdert til 5 av 5 stjerner

Excellent customer care

Our order didn’t arrive and it was declared “lost”by DHL. I contacted Cormac to see if he could help by asking DHL about it. He did, and he sent us a new order at no cost to ourselves, absolutely fantastic customer care and outstanding products.
Highly recommend

24. februar 2025
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Thank you very much for your 5 Star review and kind words Stewart! I'm glad we were able to get the situation resolved quickly for you. Thank you for your patience and understanding. Cormac.

Vurdert til 5 av 5 stjerner

Knowledgeable & Passionate

Every time I go into this store - I learn more about Pet Nutrition.
Such a knowledgeable & Passionate team!

7. november 2023
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Thank you very much for your great review and kind words Ms Greyvensteyn! You are our 100th 5-Star Trustpilot review! See you again in-store soon! Cormac.

Vurdert til 5 av 5 stjerner

Teepee Grain Free Dog Food!

Teepee Grain Free Dog Food!

I went into ‘The Pet Experience’ a few years ago now, as I wanted to change the food my Golden Retriever was on, she (Lyra) had started to leave her food in her bowl, and her coat was looking dull.

The staff recommended Teepee Grain Free, and they even gave me a few samples to try. Well, as I said that was a couple of years ago now, and honestly Lyra still absolutely LOVES her food! She is so excited every single breakfast and dinner time, and she never leaves anything in her bowl! Her coat looks lovely and she’s a very happy girl… which makes me a very, very happy customer too!

I just wanted to thank you for your advice and wonderful service…
You are ALL always very helpful when I come in, and it is very appreciated. 😊 x x x

27. april 2023
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Hi Tessa, thank you very much for your 5 Star review and kind words! We really do appreciate it! I am delighted that Teepee is suiting Lyra so well and that she is looking fit and healthy on it. We look forward to seeing you again soon in-store and making sure you stay a 'very, very happy customer!' ;-) Cormac.

Vurdert til 5 av 5 stjerner

Amazing customer service.

We came to your shop today for the first time after being recommended by a friend. Our dog was absolutely horrendous on her previous harness so we spoke to one of the ladies for advice and she was really helpful and helped us find a perfect alternative to a harness and recommended a rope lead with a halti. Very great experience and will definitely be visiting again.

18. februar 2023
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Thank you very much for leaving your 5 Star review Penny and also for your detailed review and kind words! I have already passed your review on to the ladies that were working on Saturday. We look forward to seeing you again in-store soon! Cormac.

Vurdert til 5 av 5 stjerner

Puppy Crate

I went in to look at dog crates as our new puppy had had two bad nights in the canvas style crate we were using. Within minutes of speaking to Cormack it was quite clear the information we had gathered from the internet was causing the issue. My wife called in later in the day and bought the recommended crate and bed with more guidance from Cormack. She set it up straight away and our puppy was immediately happier and settled really well last night. I am sure it is early days and there will be other nighttime issues to overcome but with Cormack's help we woke this morning to a happy and calm puppy and that is amazing. Thank you so much.

16. januar 2023
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Hi Andrew,
Thank you very much for leaving your 5 Star rating and your detailed review! It is very much appreciated and always good to hear that we are getting it right for our customers.

I am also delighted to hear that your new recruit has settled well and you all had a much better night's sleep!

I'm looking forward to meeting him when he has had his jabs and is ready to come to the shop for a treat or two! ;-)
See you soon,
Cormac.

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