The Perfume Shop - Edinburgh St James 360 Anmeldelser 

281
TrustScore 5 av 5

5,0

Beliggenhet

Bytt filial

Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB


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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Made to feel Very welcome upon entering the store.. Callie demonstrated good knowledge about different designers and the fragrances, she helped me hand pick a scent suited to my description.. highly r... Vis mer

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Vurdert til 5 av 5 stjerner

I was looking for a new perfume scent and felt overwhelmed but the colleague Lucy was really good she took the notes I liked and found perfumes she thought I’d love and I did find one she did a great... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very good collection of luxury global brands. Staff is very friendly and knowledgeable. Thanks to Zoe , she helped me to choose a good Prada perfume for my brother. Love from India.

Selskapet har svart


Informasjon om virksomheten

  1. Parfymeri
  2. Leverandør av skjønnhetsprodukter
  3. Leverandør av kosmetikk og parfyme
  4. Kosmetikkbutikk
  5. Leverandør av duft- og aromastoffer
  6. Butikk med hårprodukter

Skrevet av virksomheten

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktopplysninger

  • Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Storbritannia

5,0

Enestående

TrustScore 5 av 5

281 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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5,0

Alle anmeldelser

(281)

36 121 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Zoe was absolutely lovely and charming

Zoe was absolutely lovely and charming, really helpful and patient while I took ages to decide what to get and super happy with my service and product.

19. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Callie is an absolute gem and has some…

Callie is an absolute gem and has some amazing customer service, will definitely be back some time! :)

15. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Great experience

I don’t know much about perfumes, but Callie was very kind and helpful. She let me try many different perfumes and helped me choose the one I wanted to buy. I really appreciate her patience and excellent service. Thank you, Callie!

13. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Zoe was really helpful and passionate

Zoe was really helpful and passionate. Provided excellent customer service and made really good recommendations.

12. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Great help from Zoe!

Great help from Zoe!! Really friendly and helpful

12. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Amazing staff and amazing with dealing…

Amazing staff and amazing with dealing customers

11. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Matthew was great and the perfume was…

Matthew was great and the perfume was exactly what I wanted.

8. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Zoe was fab

Zoe was very helpful and willing to show me a range of perfume. I never felt rushed, brilliant service

5. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Zoe and Anika

The two girls Zoe and Anika where excellent. Both where friendly and knowledgeable.

5. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

I highly appreciate the hospitality of…

I highly appreciate the hospitality of Paul.

3. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Emma was great help in choosing a…

Emma was great help in choosing a scent, thank you!

1. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Always go here once a year to top up on…

Always go here once a year to top up on scents and these guys know their stuff and the staff is always great. Thank you Paul and the other two ladies who served us today, see you next time!

28. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Cavan was very professional and showed…

Cavan was very professional and showed me all the options with lot of patience. Thanks to her, I got the perfect perfume for myself!

28. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Excellent served received from Paul today!

We were served by Paul today. Although he appeared to have lost his voice, he was very patient, warm, and offered us a choice of perfumes to choose from. He even recommended another product, which was very helpful. I will rate my overall customer experience recently from Paul at this branch as excellent!
Rita

28. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Paul was a great help for me

Paul was a great help for me. I bought several things and he was patient. Thank you Paul

28. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Was served by aurora and she was…

Was served by aurora and she was outstanding,lovely shop

27. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Matthew was very polite and patient…

Matthew was very polite and patient with us on our visit. Customer service was warm and staff were very helpful.We are new to branded perfume and he helped us choose something that would suit us both. We would be visiting very soon.

27. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Jamie was an absolutely amazing sales…

Jamie was an absolutely amazing sales advisor! so lovely to speak to ,gave me some nice samples of perfume and made me have a great Edinburgh visit !! ;)

26. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Aurora helped me choose a fragrance for…

Aurora helped me choose a fragrance for my upcoming wedding and was so helpful. She spent time finding and helping me try different options and was lovely to chat to. Fab customer service, I’ll definitely continue to shop here.

25. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Vurdert til 5 av 5 stjerner

Staff and service was really good and…

Staff and service was really good and welcoming. Especially Caliie at St James, perfume store, Edinburgh. She made it easy for me to select the perfume as I didnt have enough time to shop and research because of my travel plans but she was very sweet and warm. I bought 2 pradas(male and female). She really has a good taste.

11. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Perfume Shop - Edinburgh St James 360

Svar fra The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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