When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... Vis mer
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Beliggenhet
Bytt filialUnit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Made to feel Very welcome upon entering the store.. Callie demonstrated good knowledge about different designers and the fragrances, she helped me hand pick a scent suited to my description.. highly r... Vis mer
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The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sist... Vis mer
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Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... Vis mer
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Informasjon om virksomheten
- Parfymeri
- Leverandør av skjønnhetsprodukter
- Leverandør av kosmetikk og parfyme
- Kosmetikkbutikk
- Leverandør av duft- og aromastoffer
- Butikk med hårprodukter
Skrevet av virksomheten
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktopplysninger
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Storbritannia
5,0
Enestående
279 anmeldelser
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I went into the perfume shop on Tuesday…
I went into the perfume shop on Tuesday and honestly kush was ao welcoming and helpful, I brought two perfumes and im absolutely so happy, I also came back into the shop and all the other staff were so lovely and helpful too, the perfumes are such an amazing deal and I would recommend the perfume shop to anyone
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Wonderful service
Thank you to Cara who I was served by, was really sweet and informative. Great service, I’ve been here a couple times now and I always feel welcomed in the St James Quarters perfume shop
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
It was great Matthew helped around a…
It was great Matthew helped around a lot and I finally got the perfume I was looking for thanks to Matthew.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Super helpful and patient, pleasant experience.
The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sister earlier in the day) were very thorough and direct but also patient and helpful. No complaints other than I didn’t receive the email receipt for the first fragrance I bought earlier on in the day even though they scanned my VIP Rewards card?
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
My mother come to Cara and she helped…
My mother come to Cara and she helped her with all her heart ❤️, my mother was happy and satisfied about the perfume she purchased and Cara was helping and guided her to choose the right one… thank you cara I wish you become the manager 🩷🩷🩷
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Customer Service
Customer Service is Great and they've got a patient staff which I feel is Great as It takes time to select the perfume you want. Zoe assisted us out with our picks and helped us sort out the options. Thanks
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Shopping for gifts
We visited the perfume shop at St James in Edinburgh. We were shopping for perfumes for gifts. Eman at the store was so patient with us changing our minds every 5 minutes. Big thank you to her.
1. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Happy
She was so helpful to help me choose the perfect summer fragrance
1. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Customer service and nice experience
I loved how each workers were coming up to me and asking if I needed any help. They even helped me to work out a fragrance name through a smell I described for them which was really nice. Also one of the staff Eman made me get a 10ml travel bottle with a fragrance and I asked her if I could mix fragrances and she helped me mix 5 different fragrances of my choice and it smells divine. Worth the experience and it is a must go to again.
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Service here is soo good
Service here is soo good . Lucy is amazing , helpful and very patient with us
29. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
All the staff were lovely and friendly
All the staff were lovely and friendly. Especially Cara and Lucy.
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Zoe really helped me find a perfume for…
Zoe really helped me find a perfume for my mum
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was in Edinburgh for the first time…
I was in Edinburgh for the first time and finding this shop really made my day! The shop assistant Zoe was amazing: with her I tried perfumes that I didn’t even know it existed! So overall was one of the best experiences I’ve ever had and I’ll for sure return.
26. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Cara provided 1st class service
Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all discounts due to me. I would seek out Cara immediately on my return to this shop. Smart,efficient, knowledgeable...a wee star 🌟
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Callie and Kes were really helpful…
Callie and Kes were really helpful yesterday helping me select a perfume. They both should amazing customer service, will definitely be back.
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
What a great experience we had in here…
What a great experience we had in here today. The lovely Jamie looked after us. I nipped in first, then met up with friends then came back in with my daughter. Jamie was brilliant taking us through the perfumes we liked etc, we ended up with two bottles!
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Zoe was absolutely lovely and charming
Zoe was absolutely lovely and charming, really helpful and patient while I took ages to decide what to get and super happy with my service and product.
19. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Callie is an absolute gem and has some…
Callie is an absolute gem and has some amazing customer service, will definitely be back some time! :)
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
I don’t know much about perfumes, but Callie was very kind and helpful. She let me try many different perfumes and helped me choose the one I wanted to buy. I really appreciate her patience and excellent service. Thank you, Callie!
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zoe was really helpful and passionate
Zoe was really helpful and passionate. Provided excellent customer service and made really good recommendations.
12. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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