Dogs can't get enough natures menu treats even the fussy ones. The treats are tasty ,soft and bite size. No problems with ordering or delivery. The nearest retail outlet for these treats is a two hour... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered half a dozen of packs of high quality treats for my dog and took up a repeat subscription. The first order wasn’t fulfilled in full and I was not informed this was going to be the case. I lo... Vis mer
Very disappointed in customer service. I bought a dog toy online but when it arrived, it wasn't quite what I expected. So wanted to return it straight away. Tried phoning The Natural Pet Store on th... Vis mer
I would avoid ordering from this store online. I bought dry cat food and paid for 1-2 days shipping and 6 days later have not received anything. The tracking on DPD shows that the courier hasn’t even... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
One-Stop Shop for Natural Pet Products
Kontaktopplysninger
9 The Stirling centre , RG12 2PW, Bracknell , Storbritannia
- Hello@thenaturalpetstore.co.uk
- thenaturalpetstore.co.uk
3,1
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563 anmeldelser
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The Natural Pet Store delivers in every way!
It’s my first time buying, but I know I will become a regular customer.
The prices were competitive and my order was despatched and arrived quickly - and I was notified at every stage - what more could I ask for?
25. august 2023
Your website offered a 10% discount on…
Your website offered a 10% discount on our first.
However, although we ordered dog food in good faith, you have refused to honour this advertised discount.
Completely unsatisfactory. We will not be recommending you to other dog owners.
24. august 2023
Super fast delivery!
25. juli 2023
I have been trying to contact the…
I have been trying to contact the company for days as my monthly dog food order has not arrived. DPD said it was coming but it hasn't and now it seemed to have vanished, and I'm not getting any replies to my emails, and there is no telephone number to phone.
10. august 2023
Anmeldelse skrevet uten oppfordring
Fast delivery and a fair price 👌
23. juli 2023
Fast and efficient delivery
25. juli 2023
Haven’t received items.
25. juli 2023
Great service.
25. juli 2023
Great prices and quick, free delivery-what's not to like!
The best prices out there and very quick free, delivery of our two dogs' food and treats.
Excellent service all round. Very glad I found you!
25. juli 2023
The pet accessories here are top-notch
The pet accessories here are top-notch, and their treats are simply fantastic! I love the quick delivery service that never disappoints.
19. juli 2023
Anmeldelse skrevet uten oppfordring
Brilliant service
Brilliant service, good product range and fair pricing - will be shopping here again!
23. juli 2023
Well Dpd delivered it when you said…
Well Dpd delivered it when you said they would but not having a puppy before we gave him just a little bit out of the packet and closed it and left it on the side. The next morning it really did smell I think it was off it gave the puppy diarrhoea. It’s not cheap so I was disappointed probably won’t buy any more——sorry
23. juli 2023
Really reliable
Really reliable, and super fast. The food arrives right at your door and in recyclable packaging 🙂 the cheapest place for cold pressed food to.
23. juli 2023
order dog food here
order dog food here, guaranteed that the dog will love the food and the price is right on the wallet
11. juli 2023
Anmeldelse skrevet uten oppfordring
Great store
Great store. Ashley communicated at the speed of light and was really helpful. My order was sent promptly and received earlier than I expected.
Will definitely use the store again.
Thank you!
25. juli 2023
Anmeldelse skrevet uten oppfordring
Never arrived
Order placed a week ago and has never showed up. I was advised it was being delivered today and again nothing. DPD do not have my parcel and as yet no response from the store who are usually pretty quick to reply.
I have asked for a full refund and will place my orders elsewhere
12. juli 2023
Anmeldelse skrevet uten oppfordring
Easy site to order from
Easy site to order from. Fast delivery. Everything perfect. What more could I ask for.
25. juni 2023
Quite good
Everything went fine, except that the package came one day later than the predicted date range. Not a big problem though.
24. juni 2023
Refund not received
I purchased a 12 kg bag of Burns dry dog food today and was offered 10% off my first order and free delivery.I did not receive either and I immediately emailed to cancel and request a refund.I received an email from James to say I had been issued a refund.I have not received the refund and emailed James to ask him when I should expect to receive the refund,I have not had a reply.
F Rice
N-Ireland
Thankyou for your response.I will get in contact with you when I receive the refund.
F Rice
I received my refund today.Many thanks
F Rice
4. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Natural Pet Store
Thank you for your review.
You emailed yesterday and has a response yesterday. Your refund was actioned straight away. Refunds can take up to 3 days to appear back in your account. This is to do with the banking systems and not us as a retailer. We also advise on our website refunds can take 3 days to be processed.
I am sorry you felt you only received a 1 star service.
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