The M Anmeldelser 

638
TrustScore 2.5 av 5

2,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

I bought the silver barbed wire choker during the 40% off sale ($55) Pros: - dainty, beautiful, best barbed wire necklace I've seen - lightweight and good quality - true to images on websit... Vis mer

Vurdert til 2 av 5 stjerner

Shipping took far longer than expected. At checkout, there was no indication that any of the items were ‘pre-order’ or going to take longer. I got my pieces 6 weeks after ordering and the coloring is... Vis mer

Vurdert til 5 av 5 stjerner

To be of Gold Vermile, the quality of the band seems very durable. I typically buy rings from local jewelry stores, but I thought the heart and roses would be a sweet reminder of the grandmother who’s... Vis mer

Vurdert til 2 av 5 stjerner

My boyfriend ordered me 2 items on black Friday. It never arrived, so he emailed and no response. I started commenting on their insta posts (which they later hide from the public) and they finally sen... Vis mer

Informasjon om virksomheten

  1. Shopping og mote

Opplysningene stammer fra ulike eksterne kilder

Personalize Your Own - NYC


Kontaktopplysninger

2,6

Under middels

TrustScore 2.5 av 5

638 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,6

Alle anmeldelser

(638)

57 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

This is the best tennis necklace

This is the best tennis necklace I’ve bought and I’ve tried a lot. It doesn’t flip over, it’s sparkly. It’s perfect and I’m ordering another one. Shipping was quick and priced reasonably for the quality!

25. august 2023
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Svar fra The M

Hi Kate, your feedback is greatly appreciated. - The M

Vurdert til 5 av 5 stjerner

Good customer service

Sent the wrong item but customer service was extremely responsive and helpful in ameliorating the situation. Would purchase again!

5. juli 2023
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Svar fra The M

Hi Rissa, your feedback is greatly appreciated. Here to help you always - The M Jewelers

Vurdert til 2 av 5 stjerner

Overpriced and poor quality

The jewelry is overpriced for the quality of the product. I ordered a necklace that cost $135 and it’s tarnished within one month of wear. At that price point a piece of jewelry should be longer lasting. That’s something that happens with jewelry that costs $10, not $135. On top of that, I ordered the necklace and went weeks with no update. I finally called and was informed the product wasn’t even in their possession. Not sure why you’d sell a product online and not even list a warning that the product was on back order. They were nice in helping me find a solution and the necklace ended up coming earlier than anticipated. Please use caution when buying more pricier items from this company. The quality just isn’t amazing.

1. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra The M

Hi JW, your feedback is greatly appreciated - The M Jewelers

Vurdert til 1 av 5 stjerner

SCAMMERS DONT ORDER

So they can respond to every other customer but not me, once I exposed them of their fake 14KT gold. I am in the works of creating a social media page to expose these crooks and I will not stop spreading awareness of these scammers. PLEASE DONT ORDER ANYTHING FROM THIS COMPANY! You will receive the cheapest, thinnest, costume jewelry, which tarnishes in mere WEEKS.

19. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra The M

Hi Esha. Your feedback is greatly appreciated. Kindly note that we use solid 14kt gold. Customer support will be in contact with you. - The M Jewelers

Vurdert til 2 av 5 stjerner

Disappointing Quality

The quality of this jewelry is extremely disappointing. For the price point I am so surprised at how dinky it feels and looks. The chain lengths are too short to be accessible. The customer services dept said the jewelry is light because it’s “dainty”. Honestly if I had know how the 2 lockets I got would feel I would not have spent 30 dollars on them let alone 100 each.

7. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra The M

Hi Michele. Your feedback is greatly appreciated -The M Jewelers

Vurdert til 1 av 5 stjerner

the worst customer care

I ordered a custom necklace for a friends bday and not only has it still not shown up a month after purchase, it hasn't even SHIPPED yet. They have the WORST customer service and care for clientele. I have left multiple voicemails, sent multiple emails, with NO response. So unprofessional in so many degrees. And yet, I still get SPAMMED with 20 M JEWELER emails a day for products. It's ridiculous. Can someone please make this right or is a review, 5 emails and 3 calls not enough to warrant any kind of response? LMK.

18. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra The M

Hi Riley, your feedback in greatly appreciated. Please check your inbox and/or junk mail as we have been in communication with you. - The M Jewelers

Vurdert til 1 av 5 stjerner

I am sooo frustrated & disappointed!!

I am sooo frustrated & disappointed!!! I bought a simple, 14kt gold rose necklace. I was really patient even after 3 weeks of no updates. I emailed them & they told me it should be sent out by the 4th week. Long story short of waiting now 6 WEEKS!! I get told they can no longer fulfill my order, and they can give me a credit. I keep asking for a refund & now I’m not getting any responses!!! I just want my money back, this company is such a SCAM!!!

17. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra The M

Hi Rhea, your feedback is greatly appreciated. Please check your inbox for further assistance - The M Jewelers

Vurdert til 1 av 5 stjerner

Subpar Product, Even Worse Customer Service.

I bought two M Jeweler bracelets on a whim one morning after browsing on Instagram. Then I started seeing online reviews and they were terrible. I immediately sent an email requesting my order be cancelled before it was fulfilled. They denied this request. I get the bracelets by the end of the week and they were the cheapest, ugliest bracelets I have ever seen in my life. Kind of cute, if you're a child. That's how costume jewelry it is. I requested a return. They informed me the item was final sale because I used a promo but would give me a store credit but informed me that I'd be responsible for shipping and to use a "reputable" shipper. A note, nothing said final sale online. They have a promo now and I attempted to check out again -- no final sale language. THIEVES. The jewelry looks better online and yes, I am aware that it was fake -- I expected more prestige based on the price. Do not buy -- the service, product and company is TRASH.

6. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra The M

Hi Janeen, your feedback is greatly appreciated. Once of our customer service agents will be in contact with you in regards to your order. - The M Jewelers

Vurdert til 2 av 5 stjerner

Pretty scammy if you ask me

Unfortunately I didn’t read online reviews for this site before purchasing. I found their ad via Instagram and thought it was a great deal considering it looked like quality jewelry. The prices were basically 50% off and now looking back, was too good to be true. The necklace I purchased originally retailed for $150 and was on sale for $76.00 not including shipping/taxes, this is honestly still a lot of money for the quality received. After opening up the box I instantly felt how light the cross on the necklace was, it was hollow and felt almost like silver coated plastic. Like many other reviews have said, I was shocked. How could this even come close to $80-$90 dollars worth. I went shopping around on other jeweler sites after and they seemed to offer same price for much better quality. It’s honestly a scam after crunching the numbers because it would be fraud to sell this item at $150 retail. The most disappointing part about all this is there are ZERO returns/money back, only exchanges so in the end it’s not even worth it. I unfollowed them on Instagram, won’t ever be purchasing from them again and sadly gave the necklace away. I really hope as they continue to receive poor reviews, they eventually decide to drop their prices or up their quality. Only time will tell.

30. juni 2023
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Svar fra The M

Hi Summer, your feedback in greatly appreciated - The M.

Vurdert til 3 av 5 stjerner

Very poor quality

Quality of the jewelry is not good at all. 2/10, genuinely looks like I could have purchased these necklaces at a fast fashion shop. The rings are slightly better, but not good enough, especially for the prices. And speaking of, the prices are genuinely astronomical for the quality. Giving 3 stars as customer service was really great and prompt when I had to contact them, but the quality is so bad that I would never purchase again. If not for the customer service, I would have given 2/5.

5. juli 2023
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Svar fra The M

Hi VT, your feedback is greatly appreciated. - The M

Vurdert til 5 av 5 stjerner

Very helpful

Very helpful! Even reached back out to me on holiday to fix my issues.

7. juli 2023
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Svar fra The M

Hi Jessica, your positive feedback is greatly appreciated - The M Jewelers

Vurdert til 1 av 5 stjerner

Return stupid

Actually kind of upset at the quality of this jewelry. Their return policy is stupid and the responses from different meme bets are different from each telling me they don’t allow returns but for this one time they’ll let me but then tell me returns are allowed and that they’ve always done them

7. juli 2023
Vurdert til 2 av 5 stjerner

Does not look professionally…

The numbers do not look professionally made. There is extra spaces in between the last 2 numbers as they do not connect like the others and I feel the craftsmanship of this necklace is sloppy. Not what I expected.

6. juli 2023
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Svar fra The M

Hi Amanda, your feedback is greatly appreciated - The M Jewelers

Vurdert til 5 av 5 stjerner

Happy Customer!

Salve was so helpful in fulfilling my request. Great experience overall!

5. juli 2023
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Svar fra The M

Hi Lindsey, your positive feedback is greatly appreciated - The M Jewelers

Vurdert til 1 av 5 stjerner

Very unprofessional

Very unprofessional, communication is horrendous

7. juli 2023
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Svar fra The M

Hi Jordy, your feedback is greatly appreciated - The M Jewelers

Vurdert til 1 av 5 stjerner

Silver barbed wire choker

Return policy for discounted items seems unjust. I was surprised of the quality of the item, feels/looks like it was made from tinfoil.

3. juli 2023
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Svar fra The M

Hi Allenii, your feedback is greatly appreciated. - The M

Vurdert til 1 av 5 stjerner

I received fraud

I received fraud, someone used my account info and the company did not help me at all with a refund on my account or anything, stated they will only issue a store credit yet i didn't make the purchase nor even received the package since someone else received it

3. juli 2023
Vurdert til 1 av 5 stjerner

Necklaces are gaudy and gross and…

Necklaces are gaudy and gross and cheaply made in China. Even worse was the customer service. You can’t return anything if you use a discount code, they only offer you store credit. Oh and you have to ship the product back, using your own money. Not worth it.

17. juli 2023
Anmeldelse skrevet uten oppfordring

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