Merchlist Anmeldelser 119

Merchlist

I paid for a premium product category AED 120 almost for a jacket from their website and what I got is even not one time use. Just buy, get delivery and straight throw in garbage.

The jacket material quality is so bad and worst that even use and throws materials are 100 times better.

Never trust online orders so easily, whatever these companies does marketing always check first quality.

I am not going to buy anything in future and will place my experience everywhere so others not come in their marketing traps.

My order no: 234748
For the Merchlist Team
I have shared the videos also

Here is the following output from them, and handling customer feedback:

I want future customers to be aware of how Merchlist handles genuine feedback.

After receiving uniforms that were far below the promised “premium” quality, I shared an honest review with photos and videos so others could see the reality.

Instead of addressing the issue or improving their service, the company immediately contacted me and tried to get the review removed by offering benefits.

Their priority was not customer satisfaction it was to hide the truth from the public.

This shows how some businesses operate:
protecting their image instead of fixing the problem, pressuring customers to delete honest feedback, and putting their own interests above transparency.

My purpose in writing this is simple:
To make sure the public knows how companies sometimes try to cover up genuine issues rather than solve them. Everyone deserves clear, truthful information before buying.

If you are in the UK do not use this company. They quoted £56 for delivery when I placed the order and then they tried to charge £308 a month later when I chased for an update. I have asked them to cancel the order and they have stopped responding. I have now handed this matter over to my bank to resolve. See screengrab.

Sales Team will write you a single message and let you wait the whole day then without an answer.

I said its urgent and just wanted to know if they can deliver it on time.

Now i wasted one full day and have to search for someone else to do this job.

Their customer service is misleading and not responsive.

They don't care about their customers, just replying once in a blue moon and giving fake discount promises that never came true.

Plus, the extremely overpriced items.

That was an extremely bad business experience.

The only company who kept the promise in quality, on time delivery and the customer service beyond expected ! Kudos to Anoup for the incredible service !

Did my art work and posted on website the final results were amazing and the quality was best! It’s good that they have options to select.

Great for custom products - highly recommended

Disappointed with the quality of t-shirts delivered. The design and color do not match what was reflected at the time of ordering. Their customer service has been unresponsive to our concerns, making this a very poor experience.

As the owner of hopegarments.ae, a UAE based clothing brand, I'm happy and pleased to say Merchlist are our partners, excellent quality for an amazing catalogue, and more importantly, fantastic support round the clock, specifically Sarah and Jewel from the support team, the entire team is remarkable, but Sarah and Jewel were very patient and helpful throughout a 6 month period of brand building and products' testing, shout out to them and Merchlist!

Mr Pepe and Norie were brilliant with my request. Attention to details, confirming every single detail before production, to make sure it meets all expectations. Thanks also to Anoop, making last minute requests possible.

Product quality is Good and delivered on Time

Everything is perfect from customer’s service, art print quality, fabric quality all good definitely recommend buying again from Merchlist

Great work. Really done a good job with everything.

Excellent. Great service and products

we need it fast, they did it fast, love the tshirt, hopefully will have thinner material or more washed and vintage material in the future

though u will create ur own design online, they will reach out to u if in any case u need assistance until they have finished ur item and will show it 2u for final approval.. got mine in exact size & appearance I wanted it to be.. 👍🏻😍

Great service, high-quality prints, and fast delivery. Highly recommend Merchlist

Super happy with my order and will definitely buy again.
Absolutely great experience, the quality and the service are amazing, very friendly staff and they reply quickly, help you if you have any queries.